Great app and great support
I’ve had Notability for many years as a Classic User and I would be lost without it. It’s generally easy to use all it’s aspects. I’ve had a few issues mainly where I’ve needed help understanding tools or where I’ve made mistakes needing correcting. The Support section always provide prompt help to sort out issues.
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IIMW999
iPhone Duo Blank Space!
As nice as it is that this has been updated for the new iOS and iPhone duo, it is very annoying that there’s always the massive right bar on the side. It is totally unusable space with no menus and no utility. It makes the small screen completely useless for notability, and the large one only useful in portrait mode. Please remove this and let the space be usable! Goodnotes does not have this limitation.
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MMickey1045
Contacting customer support was a nightmare
I love using Notability for studying, but this ordeal was a rollercoaster. One of my notes disappeared. It wasn’t in recently deleted or in unfiled notes, and it was over 60 pages’ worth of work. I went online and followed all the steps to try and recover the note, but nothing was working. There was one option I could not try, which was to search iCloud Drive. There’s no option for me to search iCloud Drive within the app. However, when I searched for the note using my Mac’s Spotlight search, it showed that the file existed, but Notability wouldn’t allow me to open it. I emailed support, and it was an AI bot that couldn’t understand “there’s no option for me to search iCloud Drive,” even though I repeated myself multiple times, submitted images and a screen recording for proof. It responded a whole day later, asking if I found it. No, I did not. Thankfully, my laptop backs up automatically, and I was able to find an older version of the note, but I lost about 6 pages of work. Genuinely so upset.
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Cchuachuang
Used to be good, now it sucks
Endless popups about further upgrading and spending more money. Sucks at syncing across devices. Takes forever to load docs when you open it. Was better before all the AI garbage was added.
Mmmmmalmmmmaj
Vraiment Bien
C'est vraiment bien j'adore
RRPhdju
