勝手に強制クラウド化、ローカル使用不可
クラウドアカウント設定を回避できるようにならない限り使うつもりはありません、というか使うことができません。iCloudを使いたい訳ではありません。ローカルのみで使用したいだけです。使用条件の一方的な変更なのでAppleに返金を要求します。
Response from developer
率直なご意見をありがとうございます。ご不便をおかけして申し訳ありません。iCloud をそのままお使いいただけます。Notability の「設定」を開き、「アカウント」をタップして、「Notability Cloudのリマインダー」をオフにしてください。これでリマインダーが止まり、予定されていた移行も止まりますので、ノートは今の場所に残ります。確認の文言がリマインダーにしか触れていないというご指摘は承知しており、その文言は担当チームに伝えます。サインイン画面を越えて「設定」に進めない場合は、その画面で「お困りですか？ お問い合わせ」をタップし、このレビューについて触れてください。担当者がお手伝いします。 Thank you for the candid feedback, and we are sorry for the trouble. You can stay on iCloud. Open Settings in Notability, tap Account, and turn off Notability Cloud reminders. That stops the reminders and it also stops the scheduled move, so your notes stay where they are. We hear that the confirmation only mentions reminders, and that wording is going to the team. If you cannot get past the sign in screen to reach Settings, tap Having trouble? Contact us on that screen and mention this review, and a person will help you.
Risky to use - could lose all your notes
Suddenly, without my consent, all of my notes were uploaded to the cloud as opposed to stored on my device. Now every time I need to access a note, it has to be downloaded, and off late the notes take forever to download/don’t open. The loading screen shows for five minutes, followed by the unable to open notification. I have followed every protocol and advice available online and in the App Store reviews, my Wi-Fi works fine on every other app and device, none of my devices are on Low Power Mode or lack storage, I have tried restarting the app, but still, I am unable to open my notes. It has been extremely frustrating and annoying experience using this app over these last few months, especially given that I have been using it for almost 5 years now I would appreciate some advice, advice, or progress towards reconciling this issue.
Response from developer
Thank you for writing, and we are sorry for the trouble, and sorry too that reaching out has not fixed it yet. Notes that sit on downloading, or that reload every time you open the app, is a known problem and one our team wants to see on your device rather than guess at. Please make sure Notability is updated to the current version, then leave the app open with the device charged and connected for a while so it can catch up. If notes are still not coming down after that, reply on your existing conversation with our support team, or open Settings in Notability, tap Help, then Contact Support, and mention this review, so that a member of our team picks it up with the sync report the app attaches and stays with you until it is resolved. If the form inside the app will not go through, our help center at https://intercom.help/notability reaches the same team.
