# Notary eJournal — user reviews > 46 indexed App Store user reviews of Notary eJournal by Jurat, rated 4.70/5 from 190 ratings. - Source: https://appshunter.io/ios/app/notary-ejournal/id1517094829/reviews - App overview in markdown: https://appshunter.io/ios/app/notary-ejournal/id1517094829.md - Rating breakdown: 5★ 168 · 4★ 9 · 3★ 3 · 2★ 2 · 1★ 8 ## What do users think of Notary eJournal? Overall sentiment: positive **Pros** - 🚀 Saves significant time - 👍 Easy to use and intuitive - 💡 Innovative features like ID scanning and fingerprint reader - ❤️ Excellent customer support, even from the CEO - 🔒 Secure and professional - ✨ Streamlines notary workflow - 💰 Reduces costs and increases efficiency - ✅ Compliant with regulations (California) - 🌟 Well-designed and polished user experience - 💯 Highly recommended by users - 🚀 Fast and efficient - 👍 Great for loan signing agents - 💡 Auto-detects location and time stamps - ✅ Captures witness information - 🚀 Reduces appointment time significantly - 👍 Impressive unboxing experience - 🚀 Streamlined process - 💡 Customizable app features - 🚀 Game-changer for notaries - 👍 Professional appearance - 🚀 Saves time and money - ✅ Designed by industry experts - 💡 Post-signing marketing opportunities - 🚀 Reduces errors - 👍 No more ink mess - ✅ Digital notary journaling made easy - 🚀 Intuitive interface - 💡 Thumbprint scanner is a highlight - 🚀 Efficient and ergonomic - ✅ Makes job easier for notaries and clients - 🚀 Saves time and increases productivity - 👍 Great tool for business - 🚀 Makes job easier - 💡 Constant updates and improvements - ✅ Fair pricing **Cons** - 🐛 Losing entries and thumbprints - 🐛 Unable to create an account - 🐛 Cannot change date and time for manual entries - 🐛 Clunky interface, feels like old tech - 🐛 Invalid coupon codes - 🐛 High price for limited functionality **Commonly reported bugs** - Entries and thumbprints disappearing after saving - Unable to create an account - Date and time automatically set to current for manual entries - Notary Assist coupon code invalid **Most requested features** - Dark mode option - Ability to change date and time for manual entries ## Newest reviews (15 of 46) ### 5/5 — Wow! Nicely Done. *2023-07-21, version 1.7.20* I never write reviews, but as a Notary Public, I must say this software is amazing. It will scan identification from many countries I’m finding and the thumbprint scanner is just terrific. I cut my appointment time down by 25%, which I now invest in customer relations. ### 5/5 — Electronic ease *2023-04-05, version 1.7.20* So happy to store my Modern Journal and make the switch. By the time my trial period ended, I’d become comfortable with the app.I recommend eJournal by Jurat! ### 5/5 — THIS IS THE ONE!!! *2023-01-25, version 1.7.16* This is the best Journal in the world. Not only is the customer service stella, but you can talk to the owner Nick when needed. Also the fingerprint scanner is the best in the world, so you and the client is protected. THAT YOU AND YOUR STAFF NICK!!!! ### 5/5 — Awesome *2023-01-24, version 1.7.16* Saves so much time. No more storing journals. Love!! If you’re a notary, you need this!! ### 5/5 — The best notary e-journal out there! *2023-01-20, version 1.7.16* I’ve been looking for a digital option for my notary journal and being a California notary this app was the only app that was available that was complaint and it’s truly the best! It’s fast and easy to use and I would highly recommend you just try it! Try it and you’ll love it! ### 5/5 — So efficient!!! *2023-01-18, version 1.7.16* I recently started utilizing the notary ejournal and I don’t know why I didn’t try this sooner!! The app is so intuitive that it not only pulls in the location and scans the ID, you can create your own signing packages so you select what documents you need with one touch! It’s so easy and I can’t imagine going back to a written journal! As a notary and escrow officer it saves me so much time! ### 5/5 — Escrow Officer *2023-01-18, version 1.7.16* The journal was quick and easy. Definitely saves time on completing your journal! ### 5/5 — New years business changes *2022-12-25, version 1.7.15* Going digital in the new year 100% and this will help make that happen. Already did trial and it’s better than I could’ve asked for ### 5/5 — 100% worth it *2022-11-02, version 1.7.15* Never got the chance to try out a hard bound journal, because I started my notary career with the e journal app, and I’m convinced I’ll never need to. The app makes every part of journaling extremely streamlined. It can detect where your location is so you don’t have to manually write out possibly incorrect addresses. You can auto-save loan packages with specific documents (good for if you’re a preferred notary to a specific escrow office) so prepping your journal in advance is super breezy; it has so many features and more. I’m learning more and more efficient ways to prep so when I’m in a signing, I’m only spending less than 5 mins on the journal. Get it! You won’t regret it! And Nick is super helpful if you ever have any questions! ### 5/5 — This app makes my job as a mobile notary, so much easier *2022-09-19, version 1.7.10* The Jurat app streamlines the journaling process for notaries, saving both time and money, while keeping entries secure! This app easily saves me 15 minutes per appointment, and sometimes more depending on the number of signers that I have in each appointment. That time saved allows me to either add more appointments in a day or spend time with my family! ### 5/5 — SD Notary, great tool *2022-07-15, version 1.7.6* Streamlines my signing appointments and makes thumbprint collection very easy, since it only requires 1 print regardless of how many documents are being notarized. Clearly made by people who understand the industry ### 5/5 — Definitely made the right choice! *2022-07-07, version 1.7.5* I highly recommend this company/app!!! When looking into starting as a loan signing agent, a good notary journal was high on my list. I knew I wanted to go digital as the liability of having to lug my journal wherever I went just in case someone broke into my car, for instance, wasn’t a hassle I was willing to cope with. I checked out the competition and landed on Nick and his team because of their attention to detail, ease of use, subscription options, prompt response to every one of my pesky questions and care in handling everything they do with the utmost security. And Nick uses this personally as a loan signing agent himself. How much better can it get? I don’t think you’ll be sorry you chose to give them a try. ### 5/5 — Must HAVE for Notaries!!! *2022-06-05, version 1.7.3* This app is remarkable for notaries. This app saves time for people who needs to get an access for notary in either business or personal inquiries. Makes scheduling efficient while implementing users suggestions and securing information. ### 5/5 — EXCELLENT App for all notaries! *2022-05-31, version 1.7.3* I was reluctant in starting an eJournal, as I’ve been an active notary for two decades. The moment I started using it, I knew I would never go back to a traditional written journal. This EJournal is so easy to use, intuitive and makes my job so much more efficient! It’s a priceless tool for my business! ### 5/5 — Great tool for my business *2022-05-28, version 1.7.3* Helps streamline my notary business. The post signing marketing opportunities are very useful ## Most critical reviews (10 lowest-rated) ### 1/5 — Good App, horrible customer support *2026-07-21, version 2.0.45* The app itself is great, but do expect any custom support. The only way to contact anyone is by email and they never respond. It’s been over a week since I’ve emailed both the customer support team and the owner with no response whatsoever. ### 1/5 — Losing entries and thumbprints! *2024-12-21, version 2.0.16* There are so many of my entries missing or thumbprints disappearing after saving. I’m so scared to get fined $10,000! ### 1/5 — Doesn’t work *2024-08-24, version 2.0.11* Waste of time. Unable to create an account. ### 1/5 — Notary Journal *2021-09-28, version 1.6.3* Notary Assist coupon code is invalid. Seems clunky like it’s old tech. ID scan would be nice, printable journal for back up would be nice, too high a price for as little as the app will do! ### 3/5 — Issues presented *2023-03-25, version 1.7.20* Addressed by company. What I can say is they are responsive. ### 4/5 — Awesome *2022-08-21, version 1.7.8* This app is great. Easy to keep track of and use. I just switched over from pen and paper. The only thing I wish you could do is change the date and time. I’m trying to add entries from my book and it automatically sets the current date and time. ### 5/5 — THE BEST NOTARY JOURNAL❤️ *2026-04-29, version 2.0.36* When I first got this Notary Journal I thought oh just another journal! No Nick and his team thought about everyone in their development. I got the fingerprint scanner which is a game changer!!!! I love the customization of the app and if you do Remote Online Notarization guess what? Nick and his team got you covered ❤️❤️❤️. You can even talk to Nick via phone please tell me any other company where the CEO will talk to you, I will wait…..exactly. Get this app immediately!!! ### 5/5 — I wish I had made switch sooner! *2025-10-31, version 2.0.25* This journal has made being a notary many times easier and better. I can now shave up to an hour off of a loan signing appointment. People are often taken by surprise when I whip out the thump print reader and they sign on my phone screen. I was slow to make the switch, mostly due to the cost of the thump print reader. I wish I done it sooner. Don’t wait, just do it. You won’t regret it!!! ### 5/5 — Time saver *2025-06-24, version 2.0.18* Deciding to use an eJournal was a great choice. Choosing the Notary eJournal was the best choice. This saves me so much time capturing the signer’s information and logging each notarization. I am so excited to now be able to capture each witness information for signings. ### 5/5 — Scan ID, Autodetect location and time stamp each entry with no fingerprint ink! *2025-03-19, version 2.0.17* I have been using this ejournal for my notary and loan signing business for 3 years. This app has changed my business. Reduced my time by 70% Constantly being updated and has great support. ## Most praised reviews (6 highest-rated) ### 5/5 — Notary work flow *2024-08-15, version 2.0.11* Fantastic business concept! Can’t wait to process more notary work with a streamlined process! ### 5/5 — Awesome product! *2024-08-15, version 2.0.11* I can’t wait to implement this fully! ### 5/5 — Love this electronic journal *2024-07-03, version 2.0.7* I was at first reluctant to switch to an online journal. But after having a couple conversations with the developer to get some questions answered I can say I never want to go back to paper. I have a safe full of bound journals and this is so much better. It is easy to use and itbrings another level of professionalism to my notary appointments! I highly recommend this to any notary whose state allows it. And the level of support is unmatched in my experience. ### 5/5 — Fantastic all around! *2024-06-14, version 2.0.7* This app is so helpful and easy to use, I don’t know why every notary hasn’t adopted it yet. It makes signing meetings significantly faster for the notary and the client. And the app itself is well thought out, clean, helpful user videos, extremely responsive to feedback, a great unboxing experience…truly an all around great product and company. ### 5/5 — Impressive user experience *2023-09-01* You can tell that the person who designed this excels at and focuses on user experience. Many start-ups are just trying to figure things out and piecing together all the parts as they go. But the jurat app seems fully polished and comprehensive even though it’s still a newer product. The Thumbprint scanner arrived in a personalized box, with instructions, and all the training guides and videos are clean and easy and helpful, one for each part of the app - no stone left unturned. Very well designed, and I can’t think of why any notary wouldn’t want to use this instead of paper journals. ### 5/5 — BEST app for all your notary needs! *2023-07-26, version 1.7.20* Whether you’re an individual or business looking to notarize, Jurat has you covered! I can’t say enough about the reliability of Nick and his team and the convenience of doing everything online. Hands down best notary app out there! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*