# Notebook – Notes, Notepad — user reviews > 601 indexed App Store user reviews of Notebook by Zoho Corporation, rated 4.70/5 from 23,849 ratings. - Source: https://appshunter.io/ios/app/notebook-notes-notepad/id973801089/reviews - App overview in markdown: https://appshunter.io/ios/app/notebook-notes-notepad/id973801089.md - Rating breakdown: 5★ 19,833 · 4★ 2,405 · 3★ 732 · 2★ 281 · 1★ 598 ## What do users think of Notebook? Overall sentiment: positive **Pros** - 🚀 Highly organized and customizable - 👍 Visually appealing and intuitive - 🔒 Secure with password protection - 🤳 Seamless cross-device sync - 📝 Versatile note-taking features - 🎨 Customizable notebook covers - 🗂️ Effective note organization **Cons** - 🐛 Occasional sync and stability issues - 🔀 Inconsistent note order after editing - 🔍 Limited search functionality - 📤 Lack of export/backup options - 🔗 Difficulty inserting links in notes **Commonly reported bugs** - Notes disappearing or getting corrupted - Freezing and crashing issues - Inconsistent behavior when editing notes - Syncing problems across devices **Most requested features** - Improved sorting and reordering options for notes - Enhanced search capabilities - Ability to export notes in various formats - More customization options for notebook covers - Integration with other productivity apps ## Newest reviews (10 of 601) ### 3/5 — Limitations *2026-09-02, version 6.8.39* Once you make a card you cannot edit it. You can’t delete anything. I keep my list of meds in there and some have changed. I’d have to start all over just to delete one and add two new. That’s unacceptable ### 3/5 — New Update Not Working *2026-07-28, version 6.8.36* The latest update, which introduces the capability to import and export files in Markdown and HTML formats, appears to be malfunctioning. Specifically, imported Markdown files do not open after the import process, and HTML files cannot be edited once imported. Consequently, this update does not significantly improve functionality in this version. ### 2/5 — User Exu *2026-07-14, version 6.8.35* The app is great until you change a device. Then it’s a nightmare virtually imply. So is the support. Probably developed to suit very very high techs ### 2/5 — New update *2026-07-07, version 6.8.35* Since the new update I lost absolutely everything . ### 3/5 — Password *2026-06-29, version 6.8.35* This is a good app overall. It’s clean, useful, and easy to use. The only problem is, with locked notes, you can easily just reset the password by sending and email to the account you’re using. With this, another person could easily look at your locked notes. Could you please add an option that disables this? I just want a locked note that can only open with the password i made. Thank you. ### 2/5 — keeps disappearing *2026-05-27, version 6.8.34* I keep typing stuff out and I even click the check mark and my notes still keep disappearing This new update is trash, I’m going to have to move to a new app I don’t understand why the changes they made were put in. It works worse now and has extra unnecessary steps. ### 2/5 — Bem limitado *2026-05-24* Não é um app auto explicativo e é bem limitado quanto à forma gratuita, logo atingi o limite de alterações das notas. Apaguei, não vale à pena, até o bloco de notas da Apple faz mais de graça **Developer response:** Lamentamos que sua experiência com o Notebook não tenha atendido às suas expectativas. Gostaríamos muito de ter a oportunidade de entender melhor suas preocupações, especialmente em relação aos limites de edição e aos recursos que você buscava. Entre em contato conosco pelo endereço support@zohonotebook.com com mais detalhes e suas necessidades. Nossa equipe terá prazer em analisar o caso e ajudar da melhor forma possível. ### 3/5 — 性能はいい でも同期は終わってる *2026-04-05* メモ帳自体の性能はかなり良いです。個人的にはタスク機能もよく使っています。 買い物メモだったり、ゲームの収集物リストなどで使いやすく重宝しています。ノート機能も分かりやすくロックをかけれるのも魅力的です。 ただいちばん厄介なのがデータ同期について 私は今PCとスマホで併用しておりこのサービスにしたのも、勝手に同期されるのが魅力的だったからです。 出先で思いついたことをメモして家で確認する。 逆にPCを使用して作成したメモやリストをスマホで確認するといった事が多々あるため、情報含め色々なものを保存しています。 しかしこの昨日が終わっていて まず3~40%の確率でメモが消えます。 恐らく同期に時間がかかるためか、PCで書いたメモ→スマホで確認→スマホで追記 こうすると大体メモが消えるか増殖します。 しかも追記したデータは飛ぶので増殖するのは追記前のデータ そして最近ではアプリ版を起動して最速でメモを開くと同期に時間がかかりすぎてメモが確認できず固まる事が多々あります。 買い物メモなどの場合はいいですが、重要な場面で固まってしまい情報が取り出せない。確認できない。メモできない。こうなるともうメモとして終わってます。 なのでスマホ・タブレット単体・PC単体などで使用される方にはとても向いていると思いますが、併用される場合はお気をつけください。 また余談ですが、PC版はかなりの頻度でアップデートが来ますが、毎回インストーラーをDLさせられバージョンが変わるのでアップデートというより、毎回新しく入れさせられている状況です。 問題ないように思えますが、ショートカットやタスクバーなどに固定していると毎回のアップデートの度に別ソフト扱いとなり、項目に追加し直さなければいけません。面倒なので改善いただきたいです。 私はこのレビューをもってアンインストールします。 仕様は気に入っていたのでまたアップデートで改善されるようなことがあれば使用したいと思っています。 **Developer response:** 同期の問題やデータ損失など、ご不便をおかけして大変申し訳ございません。Notebookは本来そのような動作を想定しておらず、ご不便をおかけしていることを深くお詫び申し上げます。 お手数ですが、発生している問題の詳細をsupport@zohonotebook.comまでご連絡ください。弊社にて徹底的に調査し、解決に向けて尽力いたします。 ### 3/5 — Tiraram a opção de capas *2026-03-27* Update está com problemas não abrem os caderno Vocês não têm ideia de o quanto fiquei triste e mortificada de tirarem a personalização de capas. Eu precisava TANTO mudar a imagem. Escolhi a dedo. Eu uso para mim mesma, não é comercial. Eu fiquei muito, muito triste mesmo. **Developer response:** Lamentamos muito saber da sua experiência; definitivamente não é esse tipo de experiência que desejamos para você. Entendemos a importância da personalização da capa. Com relação ao problema com os blocos de anotações que não abrem após a atualização, gostaríamos de verificar isso imediatamente. Entre em contato com nossa equipe de suporte pelo e-mail support@zohonotebook.com, informando os detalhes do problema, e ajudaremos você a resolvê-lo o mais rápido possível. ### 4/5 — No mark up now! *2026-03-25, version 6.8.27* I’ve been using Notebook for a few years and love it but notice the ability to create my own notes has recently disappeared. I really miss this feature. I have hundreds of recipes and knitting patterns saved and like being able to add bits tonthem as necessary. Disappointed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Notebook glitches *2026-08-17* Great app until you need to find something on a different device. Sync does not work. Frustrating experience. **Developer response:** We're sorry for the frustrating sync experience. Please submit feedback along with the app logs by going to Notebook > Settings > Help & Support > Feedback and briefly describe the sync issue. This will help our team investigate the problem and assist you further. ### 1/5 — Better luck next time? *2026-08-16* Maybe not… I tried to create my account and received an error message saying I couldn’t create an account over and over again. **Developer response:** We're sorry for the trouble you've experienced while trying to create your account. Please reach out to our support team at support@zohonotebook.com with the error details or a screenshot, and we'll help you get your account set up successfully. ### 1/5 — Privacy nightmare *2026-06-17, version 6.8.35* Your content, linked to your identity, is collected and sold. How lovely. ### 1/5 — Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS. *2026-06-12, version 6.8.35* Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS. ### 1/5 — Useless *2026-05-11, version 6.8.30* D dictation terrible. It’s their way or the highway. I can’t even figure out what to do with it. That helps me besides make a long list of what I need to do and it won’t even do that. ### 1/5 — Search in PDF and images doesn’t work *2026-04-23, version 6.8.30* Title says it all. Paid for the pro level and they lied about it being able to do OCR and search images and PDFs. Tried in the web interface and on IOS. Support links on their website don’t work. Google search that linked to help dot zoho dot com doesn’t work. ### 1/5 — What a shady company *2026-04-16, version 6.8.29* Update: 4.15.26 - the company agreed to delete my account following written notice triggering EU privacy policies. If you aren’t in the EU, don’t use this app. They use your notes however they see fit and won’t delete your account and data absent a fight (ie, I genuinely believe I emailed the company 10 times over a 3 week period before they agreed to delete my account). Stay away from I paid for the Pro Notebook with AI features (ie., around $7 or $8/month) and immediately began experiencing problems as I continually had to restore my subscriptions on iOS otherwise I was treated as a free user. Further, I couldn’t even restore my subscriptions on the web or on macOS which were huge disappointments because it’s far easier to use this tool on either of those platforms. Well, I contacted the developer and it took about 3 days to respond with a nonsense answer; I responded the same day and then waited 4 days for a response that effectively said “we can’t help you.” I responded to this and said “close my account” to which the developer said I needed to contact Apple which I did and Apple helped me close it on my end but then told me that I also needed to have Zoho close it on their end…well, I went to their website which said, for all intents and purposes, “after ending your subscription with Apple, click here to close it on our end” so I clicked the link and immediately received an error message along with a note to contact customer support. I tried a few times that day from other browsers and again over the next 2 days or so but no luck so I contacted support via email and provided screenshots showing that all requisite closure steps had been taken but that I still was being blocked from closing my account. The first person responded with something to the effect of “let me look into this…”….days passed and I received another message echoing the same sentiment and then this week - a month after subscribing and 28 days after fist contacting Zoho - I receive another message indicating that they are still exploring options for me. Absolutely pathetic company that shouldn’t have any products on the App Store! ### 1/5 — Terrible! *2026-03-19, version 6.8.24* Don’t sign up as a business. It will tell you that you don’t have access to do anything including contact them. You can’t close the account either, you’re not authorized to. Very stupid. Close this account!!! I AM The administrator, it’s my business, how stupid! ### 1/5 — Please stop glitching *2026-03-08, version 6.8.24* I recently started using this app again to study for an exam and am getting so incredibly frustrated. I’m taking notes on a slide deck and I can’t go through more than 2-3 slides without the app glitching and lose all of the notes I took since the last time it saved. I’m genuinely getting behind on my studying because I have to keep going back and rewriting material I’ve already been through. I would’ve given up on the app had it not forced me to pay for the subscription once I got to annotating my 4/5th PowerPoint. (The issue became more frequent after having paid. Convenient.) I’d even accept there being a save button so I could save after every slide but it takes a solid 20-30 seconds if you try to back out and save the pdf which is even more time wasted. This isn’t even accounting for how after every glitch it takes me back to the very first slide of a 200+ slide deck and I have to manually find the page I was last on. I’ve tried updating the app, updating/restarting/charging my iPad, nothing works. PLEASEEEEE fix it I’m so stressed ### 1/5 — What a shady company *2026-03-06, version 6.8.24* I paid for the Pro Notebook with AI features (ie., around $7 or $8/month) and immediately began experiencing problems as I continually had to restore my subscriptions on iOS otherwise I was treated as a free user. Further, I couldn’t even restore my subscriptions on the web or on macOS which were huge disappointments because it’s far easier to use this tool on either of those platforms. Well, I contacted the developer and it took about 3 days to respond with a nonsense answer; I responded the same day and then waited 4 days for a response that effectively said “we can’t help you.” I responded to this and said “close my account” to which the developer said I needed to contact Apple which I did and Apple helped me close it on my end but then told me that I also needed to have Zoho close it on their end…well, I went to their website which said, for all intents and purposes, “after ending your subscription with Apple, click here to close it on our end” so I clicked the link and immediately received an error message along with a note to contact customer support. I tried a few times that day from other browsers and again over the next 2 days or so but no luck so I contacted support via email and provided screenshots showing that all requisite closure steps had been taken but that I still was being blocked from closing my account. The first person responded with something to the effect of “let me look into this…”….days passed and I received another message echoing the same sentiment and then this week - a month after subscribing and 28 days after fist contacting Zoho - I receive another message indicating that they are still exploring options for me. Absolutely pathetic company that shouldn’t have any products on the App Store! ## Most praised reviews (10 highest-rated) ### 5/5 — 🖤 *2026-09-02, version 6.8.38* I love you so much and my good can.😍 ### 5/5 — Glorious *2026-07-29, version 6.8.36* Couldn’t say more. ### 5/5 — Better than Evernote *2026-05-14* I had used Evernote since about 2013. When they announced a price increase of about 100%, it forced me to look for alternatives. I used AI to help with the search as there are so many notes apps. This one came up. I reviewed it, tried it and migrated my 1300 plus notes over very seamlessly and easily. I’ve been using it for about 2 months now and am do happy with the change!! It does everything I needed in Evernote and more. Even if Evernote was free….. I would not go back! Thank you Notebook! **Developer response:** Thank you so much for sharing your journey with Notebook! It truly means a lot to us that you gave Notebook a try, and we’re thrilled to hear the migration of your 1300+ notes went smoothly. Knowing that Notebook has been able to meet and exceed your expectations in just a couple of months is incredibly encouraging for our team. Your support and kind words motivate us to keep improving and building a better note-taking experience every day. We’re so happy to have you with us. Thank you for choosing Notebook! ### 5/5 — Note taking at its finest! *2026-04-05, version 6.8.29* I’ve been using this app for a few years now and I love everything about it. I have a ton of folders with different types of notes in each one from to-do lists to journals, to Christmas gift lists, grocery lists, and I even track the books I’ve read too. It works for any type of note you need! ### 5/5 — Organizing thoughts *2026-03-31, version 6.8.28* Love it ### 5/5 — Love this Notebook *2026-03-28, version 6.8.28* I love this notebook:) ### 5/5 — Help please!, *2026-03-27* I love this app! But I would like to purchase the “ deluxe “ version ..I am using it for a collection, and it’s rigid in its rules unless I buy the “ deluxe version **Developer response:** Thank you so much for your kind words! We’re really glad to hear you love the app and are using it for your collection. If you’d like more details about the available features or need help with the upgrade, please feel free to reach out to our support team at support@zohonotebook.com, we'll be happy to assist you! ### 5/5 — 対応が丁寧 *2026-03-24* Zファイル形式のインポートができないバグが見つかったが、3週間かけて何度もクラッシュログをやりとりし、解決することができました。 ここまで向き合ってくれる企業は初めて見ました。 素晴らしい対応でした。ありがとうございます。 普段のネット生活においてメモしておきたいことをまとめられるアプリとして、重宝しています。 これからも使い続けようと思います。 **Developer response:** 温かいお言葉をありがとうございます！問題解決にご協力いただき、本当に感謝しています。おかげさまで、スムーズに解決することができました。 アプリが日々の生活の整理に役立っているとのこと、大変嬉しく思います。皆様からのご支援は私たちにとって大きな励みとなり、今後もより良い体験を提供できるよう努力してまいります。 ### 5/5 — Perfect! *2026-03-14, version 6.8.24* I keep all my recipes in this app. Love it!!! ### 5/5 — I can sign up or log in thanks for support *2026-02-27, version 6.8.24* I was very impressed with Zoho notebook as described and wanted to migrate from Evernote which I’ve used for many years However, I had not been able to sign up. Zoho customer service got back to me very promptly and has resolved the issue. I am confident that they are genuine and on the ball and very happy to go forward. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*