# Noteflow: AI Notes Taking — user reviews

> 90 indexed App Store user reviews of Noteflow by DIGITAL LIONS APPS, rated 4.60/5 from 592 ratings.

- Source: https://appshunter.io/ios/app/noteflow-ai-notes-taking/id6737990701/reviews
- App overview in markdown: https://appshunter.io/ios/app/noteflow-ai-notes-taking/id6737990701.md
- Rating breakdown: 5★ 489 · 4★ 42 · 3★ 11 · 2★ 9 · 1★ 41

## What do users think of Noteflow?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent note-taking and summarization
- 👍 Easy to use
- 💡 Brilliant concept
- 🚀 Best in class

**Cons**

- 🐛 Sharing/exporting issues with formatting
- 🐛 Unreliable recording, stops when phone locked
- 🔒 Unclear trial and subscription policies

**Commonly reported bugs**

- Sharing transcript feature not working
- Recording stops when phone locked
- Support email bouncing

**Most requested features**

- Ability to change transcription name
- Highlight words in full transcription
- Search function for long transcriptions
- Cleaner summary formatting

## Newest reviews (18 of 90)

### 3/5 — Workflow Lacking

*2026-07-16*

I love the transcript and summaries this app creates. It's once those items are in the app that my struggles begin. I need to shift to my MacBook to obtain the text in Noteflow.  But getting the text out of the app is a struggle. I have to copy and paste and that loses all formatting so an hour transcript becomes a text dump with no paragraph breaks. I would love a simple expert to RTF. That would instantly make this an app I could recommend.

### 2/5 — Stops working

*2026-06-24*

I have been using this app for 6 months. Initially it was a god send and now it keeps saying ‘can’t process Audio’ I’m so stressed. Also if you’re in a meeting and someone calls you - it stops recording the meeting. This has caught me out a few times. Then when you press ‘resume meeting’ it looses all the meeting audio you had already recorded!!!!!!!!!!

### 3/5 — Spend money elsewhere probably

*2026-06-23*

This app was working really well until it all of a sudden just didn’t. None of my recordings process or stick anymore and I’m literally paying $10 a month for this. Really unhappy with everything, I have to record all of my meetings and the last few meetings. I now have no notes for my processing just not working anymore? The transcription isn’t the greatest and I wish there was an easier way to share or export the notes. Anytime I have ever tried or download the Notes. Nothing happens and nothing saves. I wouldn’t waste the money buying this app, time to find something new. Canceled my subscription as of today and I’ll eat the money on not having any viable recordings since last paying.

### 3/5 — App stops working

*2026-06-12*

Even with a yearly subscription the app doesn’t allow you to download summaries or audio recordings. And there is no help or support for the app.

### 2/5 — It was a great app, but support s terrible

*2026-02-28*

I loved this app and recommended to Los s of people - but recently had an issue where couldnt share the pdf and it also logged me out I tried to log back in and can't saying already registered to that so I have a paid service that I can't access and worse that Thar support do not reply to emails please avoid. There is no login button or restore purchases so caught in an endless loop - I am running the latest version

**Developer response:** Hello. We're sorry to hear you're having an issue with your lifetime subscription. Please ensure you are logged into the same account you used to make the purchase and then use the 'Restore Purchase' button, usually found in the app's settings menu. If the problem persists, please contact us by email.

### 2/5 — Quirky at Best

*2026-02-18*

This app is great in concept. The transcription is pretty bad. It repeats a lot of words even if they weren’t spoken. There is no way to quickly delete old recordings. You have to go into each one. The ability to export the transcript to a pdf stopped working. Reaching out for support is difficult. The email address is buried in the FAQ section. There is no direct link to email them. This app has so much potential but it needs a lot of work!

Update: I have the latest version and the transcript export still doesn’t work. I also sent an email but have not received anything back. I can’t understand why you wouldn’t fix the app. What kind of business model is this to get a customer for one year then lose the customer due to poor performance and support? It’s a good way to go out of business.

**Developer response:** We sincerely apologize for these frustrations! 🛠️ The PDF export bug is fixed in the latest update. Please update Noteflow immediately! Our support issues are also resolved, and we

### 2/5 — Quirky at Best

*2026-02-11*

This app is great in concept. The transcription is pretty bad. It repeats a lot of words even if they weren’t spoken. There is no way to quickly delete old recordings. You have to go into each one. The ability to export the transcript to a pdf stopped working. Reaching out for support is difficult. The email address is buried in the FAQ section. There is no direct link to email them. This app has so much potential but it needs a lot of work!

**Developer response:** We sincerely apologize for these frustrations! 🛠️ The PDF export bug is fixed in the latest update. Please update Noteflow immediately! Our support issues are also resolved, and we

### 3/5 — Can’t Send Notes or Audio?

*2026-02-06*

It gives you the option to export and share your notes and your audio, but when I click on the buttons, nothing happens, and I don't know where the files go. This shouldn't be a chore. It should be easy and send to where you need it to go.

**Developer response:** We sincerely apologize for this frustrating export issue! 🛠️ We identified a bug blocking sharing and have completely fixed it in the latest update. Please update Noteflow—your notes are ready to be shared easily now! 📤 We're truly sorry for the inconvenience.

### 3/5 — Unable to share pdf

*2026-01-17*

I’ve used this for about a year. It’s working well until just this month I can’t share transcripts or the minutes via pdf. I tried to email support team but I got a bounce back. It’s expensive for the limited features it provides.

**Developer response:** So sorry for the PDF export failure & the bounced email, kittypurr85! 🛠️ We've fixed the export bug in the latest update—please update Noteflow. Our support issues are resolved too; we're now actively responding. Your notes are safe & ready to share! 📤

### 3/5 — Happy until today

*2026-01-02*

Was doing good until today, January 2, 2026. Lost all my notes.

**Developer response:** Losing notes is terrifying, and we sincerely apologize! 🛡️ Your data is safe on our cloud. A recent glitch prevented local access, but no notes were lost. Please update Noteflow to the latest version and log in. Your recordings and notes will sync immediately! 🤖

### 3/5 — Decent but has issues

*2025-12-05, version 1.3.12*

This is a decent app that does a good job but I am unable to send a PDF summary of the call…this option does not work. Please fix.

### 4/5 — Pretty good, but…

*2025-10-08*

I use the app on my cell phone. It stopped recording during an important meeting when a phone call came through. I have to figure out how to work around this. I didn't answer the phone or even know that the call had come in until I did a random check to see if the app was still recording. That's when I realized that it had stopped recording and that I needed to press the resume button.

**Developer response:** We apologize deeply that Noteflow stopped recording during your crucial meeting. 🛠️ This interruption from incoming calls is a behavior we're actively working to improve for a smoother experience. Your recorded notes up

### 4/5 — Unsure

*2025-09-12*

The worse thing I starting a recording and receiving a call and everything just disappears. I just wish there was a way it automatically saves what you previously recorded if they were going to stop. I don’t see an option to save it to the cloud or my phone like they claim.

**Developer response:** We are so sorry for the lost recordings due to calls—that's a critical flaw! 🛠️ We're prioritizing a fix to ensure recordings auto-save even if interrupted. Your notes are

### 1/5 — Don’t waste your money

*2025-06-12, version 1.3.9*

The app developers are hard to contact and then unresponsive, despite repeated requests for support. The app crashes and kicks out users. The laptop version does not function.

### 3/5 — Good but…

*2025-06-06*

this is a great app and it is really helped me become more productive at work. My only concern is I’ve had issues not being able to send the meeting summary via email and the app has broken a few times getting me extremely anxious about not being able to get my prior notes

### 1/5 — Lost subscription, Urgent: Login Issue with Premium Account

*2025-05-30, version 1.3.9*

I’m unable to log back into my premium account, and I’m not sure why I was logged out in the first place. I’ve already paid for a full-year subscription, so this is very frustrating.

If this issue cannot be resolved promptly, I would like a full refund for the subscription.

Please look into this as soon as possible.
 
Thank you.

### 1/5 — Stay away

*2025-05-29, version 1.3.9*

Worked great for the trial.  

Since I paid:
-Took notes in other languages it said were “not supported” even though all meeting were English and would not let me access. 

-stopped letting me log in.

I have reached out to Apple, but because I am beyond the refund time, they will do nothing. I have reached out to the developer, with zero response. Very upset because based on the trial, I paid $90 for a one year subscription, and it has been wasted. Disgusting company.

### 2/5 — No Free Option anymore

*2025-05-24*

Listen, I think it’s fine if you want to charge for your app. Honestly, it’s a pretty good one, but unfortunately, for the people who rarely use it, it’s absolutely not worth six dollars a week. Since you acquired it from the previous software developer, you have made it extremely difficult to get old summaries that I already had there regardless of continuing to use your app.  For this one reason I’m out.

It would’ve been nice if you would have sent a note to say not only that you had acquired the application, but that you intended to change it to a pay only application, and that existing users should get their data out of your app if they didn’t want to convert to a $24 a month subscription.  A three day free trial does not count as Freemium.

Too bad you destroyed this once really good app.

**Developer response:** We deeply apologize for the poor communication regarding our acquisition and the pricing changes. 🛑 We understand your frustration with accessing old summaries; your notes are safe, but we failed to notify you or guide you.

## Most critical reviews (10 lowest-rated)

### 1/5 — Stay away

*2026-02-21*

Worked great for the trial.  

Since I paid:
-Took notes in other languages it said were “not supported” even though all meeting were English and would not let me access. 

-stopped letting me log in.

I have reached out to Apple, but because I am beyond the refund time, they will do nothing. I have reached out to the developer, with zero response. Very upset because based on the trial, I paid $90 for a one year subscription, and it has been wasted. Disgusting company.


* today they said it was updated and all the bugs were fixed. Liars…now there is music when I open the app, but I still cannot login or use it despite having paid for a one year subscription. The rage I feel for Apple and these developers is undescribable. I have emailed everywhere trying to get a refund or get it to work with not even a response.

**************
-developer response (finally) is  inadequate. My issue is not with the payment, it’s the fact that I paid for the app and it does not work (I get an error notification every time I try to login “ provider-already-linked”) . I have reached out to Apple (many many times I’m actually surprised the app even still exists. I guess Apple takes no accountability) and it is too late to get a refund. Of course it worked until that.  Horrible developer who made an expensive app that does not work, lies about it, and puts responsibility on apple.


* dear developer, YOUR APP THAT I PAID FOR DOES NOT LET ME SIGN IN. THIS IS NOT AN APPLE OR PAYMENT ISSUE AND I WOULD HAVE NO ISSUE WITH MY PAYMENT IF THE APP WORKED. THIS IS AN APP ISSUE. THIS IS YOUR ISSUE. FIX IT.

*update-even though they response now says it is fixed, it is not. Exact same issue.

**Developer response:** Hello. Thank you for sharing your opinion. We understand your point of view regarding our pricing. In-app purchases allow us to continue developing and improving the app. Your feedback is very important to us.

### 1/5 — Great until it wasn’t

*2026-02-12, version 1.3.12*

It worked great and then this week I recorded an extra long meeting (3 hours).  When I went to choose Summarize the entire meeting disappeared. My email to support was returned undeliverable.

### 1/5 — Started well then failed

*2026-02-12*

The app for me started well but then went to update my subscription and that’s where things started to go wrong as it would not let me do any of the features despite me being charge 2 yearly subscriptions.  At this rate I would avoid!!!!!

**Developer response:** I am so sorry for this terrible experience! 🛑 Being charged twice & locked out is unacceptable. Please go to Noteflow Settings & tap 'Restore Purchases.' This validates your Apple ID receipts, unlocking your premium features instantly. Your money is safe; it's a sync issue. 📝

### 1/5 — Wasted $70 on a subscription

*2026-02-04, version 1.3.12*

This app worked great the first few days. I upgraded to the paid subscription, it no longer completes a full recording. I constantly run into issues and I have no way to back up hours of lost meeting recordings. Not worth it.

### 1/5 — Why did the ability to share transcripts go away?

*2026-01-20, version 1.3.12*

I can’t use this app if I can’t share transcripts

### 1/5 — Stopped working.

*2026-01-14, version 1.3.12*

This app suddenly stopped working. I reached out to the support email and it bounced back.

### 1/5 — INVALID charged

*2025-09-17*

This app immediately charged me $37 when I activated a 3 day free trial for $7.99 
LIKES WHY? 
Why did they take all my money

**Developer response:** Hello. Thank you for your feedback regarding our subscription model. We understand your perspective on the types of plans we offer. Our goal is to provide a structure that allows us to continuously support the app, develop new features, and deliver a high-quality experience. We are always reviewing our subscription offerings, and we will certainly take your comments into consideration for future planning. We appreciate you sharing your thoughts.

### 1/5 — Stay away

*2025-09-13, version 1.3.10*

Worked great for the trial.  

Since I paid:
-Took notes in other languages it said were “not supported” even though all meeting were English and would not let me access. 

-stopped letting me log in.

I have reached out to Apple, but because I am beyond the refund time, they will do nothing. I have reached out to the developer, with zero response. Very upset because based on the trial, I paid $90 for a one year subscription, and it has been wasted. Disgusting company.


* today they said it was updated and all the bugs were fixed. Liars…now there is music when I open the app, but I still cannot login or use it despite having paid for a one year subscription. The rage I feel for Apple and these developers is undescribable. I have emailed everywhere trying to get a refund or get it to work with not even a response.

**************
-developer response (finally) is  inadequate. My issue is not with the payment, it’s the fact that I paid for the app and it does not work (I get an error notification every time I try to login “ provider-already-linked”) . I have reached out to Apple (many many times I’m actually surprised the app even still exists. I guess Apple takes no accountability) and it is too late to get a refund. Of course it worked until that.  Horrible developer who made an expensive app that does not work, lies about it, and puts responsibility on apple.


* dear developer, YOUR APP THAT I PAID FOR DOES NOT LET ME SIGN IN. THIS IS NOT AN APPLE OR PAYMENT ISSUE AND I WOULD HAVE NO ISSUE WITH MY PAYMENT IF THE APP WORKED. THIS IS AN APP ISSUE. THIS IS YOUR ISSUE. FIX IT.

### 1/5 — Charges you after you cancel

*2025-08-06, version 1.3.10*

This app charged me for months after I cancelled it the next day. I tried to log back in and it was asking for my credit card information again. Stay away from this app

### 1/5 — No customer service

*2025-07-22*

I have been experiencing login issues since May 2025 and have requested support and no one has responded back. I get an error when trying to login that my account already exists and to sign out. There is not a sign out option. I’ve even deleted and reinstalled the app and can’t login. There goes my money that I paid for a yearly subscription and can’t even use.

**Developer response:** We are truly sorry for the login issues and our support silence. 🛑 Your notes are safe! 🛡️ The login bug and support ticket issue are resolved. Please update Noteflow,

## Most praised reviews (10 highest-rated)

### 5/5 — Great tool.

*2025-10-09*

I have been using noteflow for about 3 days now, and I am surprised at how well it works. Also it is easy to use. Thank you.

**Developer response:** Hello! We're so glad you're finding the app easy to use and intuitive. Thank you for your kind words about the design. We believe a great experience should be simple, and your feedback confirms we're on the right track!

### 5/5 — DJ

*2025-06-10, version 1.3.9*

The app has been working well, until I got logged out due to an update and could not get back in for a day!

### 5/5 — FRAUD

*2025-05-23*

I had the best experience with Notelfow until recently that it changed owners. I had a paid premium yearly account, and now it will only let me create account and says I can’t because I have an existing account (the one I paid with!!!) but there’s no option to LOG IN. I don’t want to create a new account, I want to log in to my existing premium account! I’ve tried emailing the company but had no response. AVOID!

**Developer response:** We are deeply sorry for this frustrating login issue and the support silence! 🛑 Your premium account and notes are safe on our servers. This was a login glitch. Please update Noteflow

### 5/5 — took great notes

*2025-05-04, version 1.3.7*

Hello I loved the way Noteflow captured my meetings and put in organized chart so i can give information to HR. Save by bell, thanks Noteflow!!!!

### 5/5 — Error in summarising Meetings

*2025-03-21*

Hi There

I have not been able to summarise any meetings I’ve recorded since paying for a years subscription, the value add here is zero!

Can someone please contact me with a fix as I have tried multiple times to email via your contact form but it doesn’t work.

**Developer response:** We sincerely apologize for the summarization failure and the bounced emails! 🛠️ The PDF generation bug is fixed in the latest update—please update Noteflow. For your subscription, tap '

### 5/5 — Stopped working after 4 weeks if yearly subscription.

*2025-03-20*

No way to get a hold of them. Only thing is an email and it just kicks my email back saying they won’t accept it.

**Developer response:** Lamentamos profundamente el problema con nuestro email de soporte. 🛑 Tuvimos un error con el servidor de tickets que ya está resuelto. Ahora estamos respondiendo activamente a todos. Por favor, intenta usar el botón 'Contactar' de nuevo; queremos ayudarte. 🛠️

### 5/5 — You had me with one note

*2025-02-23*

I have no words — and don’t need any!!!! Hit record and my very first note was organized and summarized….incredible!

**Developer response:** Wow, what an incredible review! 📝 We're thrilled Noteflow delivered such an amazing first experience, organizing and summarizing your notes instantly. That's exactly what we aim for! Thanks for sharing your success. 🤖

### 5/5 — Brilliant concept!

*2025-02-19, version 1.3.3*

Easy to use and even more detailed!

### 5/5 — A..ram

*2025-02-15*

This is an excellent source of organizing and keeping notes,

### 5/5 — Best in class

*2025-02-08*

After trying many apps this is by far is the best for summarizing meeting, brainstorming and calls. The flash card and quiz options is also a game changer.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
