# Nottsbus On Demand — Nottsbus On Demand

> On-demand bus service booking and tracking app. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/nottsbus-on-demand/id1615572988 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: English
- Released: 2022-08-09
- Data updated: 2026-09-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nottsbus-on-demand/id1615572988/reviews.md

## What is Nottsbus On Demand?

NOTTSBUS ON DEMAND:

Introducing Nottsbus On Demand - a flexible, on-demand bus service brought to you by Nottinghamshire County Council.

With Nottsbus On Demand you can choose the time you would like to travel by booking your journey through this easy-to-use app.

You don’t need to check a timetable, simply book a time for the bus to pick you up from a designated point that is convenient for you, which you can select in the app.

Nottsbus On Demand doesn’t have a fixed route, our buses can travel anywhere between designated points within the operating zones, where there is not already a scheduled bus service running. Our smart technology will match your journey with other customers travelling in the same direction so you can be picked up along the way.


HOW TO BOOK A JOURNEY:

Booking a journey with Nottsbus On Demand is easy: 

Once you have downloaded this app click ‘Get Started’ to register your details.  

When you’re ready to book a journey, simply open the app and select a pick-up point from the list provided. You can also choose your pick-up time and destination.  

Before your journey is confirmed you will be asked if you want to pay through the app or when you get on the bus. If you have a concessionary pass you can add this to your user profile in the app. 

You will be given an estimated time when the bus will arrive at your chosen pick-up point - you can even track the progress of your bus via the app.

When it’s time, make your way to your chosen pick-up point and wait for one of our friendly drivers to arrive to take you to your destination.  

And, if you’re travelling further afield you can use Nottsbus On Demand to connect to other public transport.


WHAT IF THERE ARE NO BUSES AVAILABLE?

If all our buses are busy and you cannot book a journey, wait a few minutes and check again. Our app is run in real time, so as soon as the next bus is available it will show in the app. 


CANCELLING YOUR BOOKING IS EASY:

If you no longer need to make a journey that you have booked, this can be cancelled in the app, freeing up a seat for someone else.


ABOUT OUR BUSES:

Like all our buses, Nottsbus On Demand is fully accessible, with low floors and ramp access for wheelchair users, pushchairs and people with mobility difficulties.

You can enjoy your journey knowing you are helping the planet too, because these buses will only be travelling when they are needed.

Nottsbus On Demand is sure to change the way you think about bus travel. We look forward to welcoming you on board very soon!


FIND OUT MORE:

To find out more about Nottsbus On Demand, check out our website www.nottinghamshire.gov.uk/nottsbusondemand
Questions? Email us at nottsbusondemand@nottscc.gov.uk
Enjoying your experience so far? Please rate our app. You’ll have our eternal gratitude!

## Key features

- On-demand journey booking
- Real-time bus tracking
- Flexible pick-up points and times
- Smart technology matches riders
- Accessible for all users
- Connects to other public transport

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/nottsbus-on-demand/id1615572988/reviews.md

### 5/5 — Great service

*2025-07-04, version 4.20.3*

Reliable service. I have been able to get out and enjoy evenings in Newark as a disabled person. Its a prompt a service with lovely and helpful drivers. Easy to utilise too

### 1/5 — Appalling service and a disgrace to the disabled

*2025-04-12, version 4.17.4*

Do Not use this service!! Left me stranded in Hickling with no way to get back home. The on demand bus is the only bus service that runs there. I am wheelchair bound to my power chair and had my retired assistance dog with me. I booked it on Thursday 10th of April 2025; to be picked up on Friday the 11th of April 2025. Between 1:20pm and 1:45pm to get to my appointment in Hickling at 2pm. I got an alert an hour before saying that the bus would pick me up at 1:56pm in Ruddington. I rang Notts bus connect and they said that they had to cancel that journey to see if there was an earlier bus I could get. I asked him not to and to look first but he claimed that wasn't possible. He then found out there was no other bus at that time. So he booked me back on at that time. Only the bus didn't arrive till 2:10pm. Then it had to go to keyworth to pick someone else up. Upon doing that the driver was then told to take them to Widmerpool. All the while I was being made later and to get to my appointment. Which was at 2pm. But I didn't get there till 2:35pm and the person I was seeing wasn't too happy about me being so late. I don't blame them! Then as I was 35 minutes late to that appointment, it ran past the time I had booked the bus back at which was 3:50pm. Therefore I had to cancel it. I tried for hours on the phone with Notts bus on demand and adult social care. To find me a bus to get back home on. Only there wasn't one so they said there was nothing they could do and refused to pay for a taxi for me to get back home. Those that don't know Hicking is a small village in the middle of nowhere with no shops for miles around. I had to get a friend in London to help me get a taxi back home. As adult social care said call 111 and make it their issue to get me back home. We all know I wouldn't have been a priority and would have waited even longer to get back home. All the neighbours at Harles Acres were so lovely and gave both me and me dog water. As well as kept checking I was ok. Had it not been for that taxi home I would still be sat in my power chair at the end of Harles acres in Hicking. More than likely till 7:35am till 8:05am when the next bus out of there was. They had a duty of care but didn't give a toss about me!! I can't just walk places my chair has limited battery and to leave me in the middle of nowhere like that was awful. It comes under direct discrimination and discrimination arising from my disability. As well as is completely against my human rights. I will be taking Notts bus on demand and adult social cafe to court for what they did to me!!!
I wouldn't even them give them 1 star but have to to be able to write this review!!!

### 1/5 — Timings are poor

*2025-04-02, version 4.17.4*

What is the point in having timeslots i can book a week in advance just to send the bus 45 minutes early/late, not a service to rely on to commute

### 1/5 — Good service but the app is dire!

*2025-02-13, version 4.17.4*

The Nottsbus on demand service works pretty well. There is the odd hiccup but overall I am pleased with it. However the app is probably the worst I have ever used.  The user interface is not intuitive, note to developers, there are standards for this kind of thing.  Some things just don’t work at all. It never shows my home favourite as an option to set as destination.  You often have to put the journey in multiple times before it lets you book.  I could go on.  Needless to say it’s a lot easier to just ring the phone number and book via person than to fight with the app.

### 5/5 — Pick up in Rempstone

*2024-12-09, version 4.17.4*

Pick up was at the bus shelter, on Main Street.
Driver was very friendly, welcoming and helpful.
Journey was very smooth and quick.

Definitely a good experience and would recommend to anyone.
Please make use of the service.

It’s so easy to plan or your even encouraged to phone and they book your journey for you.

If you have a bus pass. Then you don’t have to pay otherwise you can pay on-line or on your actual pick up.

Drop off was directly at the bus stop, where the No1 is situated directly in front of “Heat” restaurant.

I highly recommend, this service!!!!!

### 5/5 — Dave Smith

*2024-10-24, version 4.17.4*

Excellent, hope the service goes from strength to strength

### 5/5 — NottsBus knocks it out of the park

*2024-07-31, version 4.17.4*

Those of us who live in villages not supported by public transport have been waiting for this for years.
THANK YOU for giving us the ability to get out and about.

### 5/5 — Facts

*2023-10-13, version 4.6*

FLD is the 🐐

### 5/5 — Absolutely Brilliant!

*2023-09-11, version 4.6*

I cannot recommend this service highly enough. I discovered it by accident when I took a train from Leicester to East Midlands Parkway. The drivers were amazing; friendly, helpful and professional. App is quick and easy to use and the fares are excellent value too. I would recommend that you advertise the service as no-one seems to know about it. It wasn’t on the East Midlands Airport website and the National Rail app wanted me to travel for over 6 hours via Exeter with 5 changes when I selected Leicester to East Midlands Airport (by bus!!!!). Only by asking a very helpful member of staff at the East Midlands train station did I discover it existed. When I enquired at Leicester train station they didn’t know about it either. If I lived locally I would use it all the time so I’m hoping it is still running when I next fly back to the U.K. Please spread the word and use it because we need to keep our public services and this is such an excellent initiative.

### 5/5 — Excellent Initiative

*2023-02-15, version 4.6*

An excellent idea for an area where there’s lots of employers of the local communities who operate in public transport blackholes and whose staff mostly do not drive. Makes getting home from work a breeze and secures employment. All I can say is I hope the operation hours are eventually extended (a lot of low income shift work starts before and after 7am and 7pm respectively).

## Frequently asked questions about Nottsbus On Demand

### How do I book a journey with Nottsbus?

To book a journey, open the app, select a pick-up point, choose your pick-up time and destination. You will then be asked to confirm your payment method, either through the app or on the bus. Concessionary passes can be added to your user profile.

### Does Nottsbus have a fixed route?

No, Nottsbus On Demand does not have a fixed route. Buses can travel between designated points within operating zones where scheduled bus services are not available. Smart technology matches your journey with other passengers traveling in the same direction.

### Can I track my bus with Nottsbus?

Yes, you can track the progress of your bus in real-time via the app. An estimated time of arrival at your chosen pick-up point will also be provided.

### Is Nottsbus accessible for wheelchair users?

Yes, Nottsbus On Demand buses are fully accessible, featuring low floors and ramp access for wheelchair users, pushchairs, and individuals with mobility difficulties.

### How do I cancel a booking with Nottsbus?

Cancelling a booked journey is easy and can be done directly within the app. This helps free up a seat for other passengers.

### What happens if there are no buses available on Nottsbus?

If all buses are busy and you cannot book a journey, check the app again in a few minutes. The app operates in real-time, so as soon as a bus becomes available, it will be displayed.

### Does Nottsbus have ads?

Yes, Nottsbus On Demand contains advertisements within the application.

### What devices does Nottsbus support?

Nottsbus On Demand is available on iPhone and iPod devices.

## Version history (last 5 releases)

### 4.30.0 — 2026-08-30

Performance improvements and bug fixes

### 4.29.0 — 2026-08-02

Performance improvements and bug fixes

### 4.27.1 — 2026-04-28

Performance improvements and bug fixes

### 4.27.0 — 2026-04-21

Performance improvements and bug fixes

### 4.26.12 — 2026-04-15

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
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- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*