Good customer service
Very good customer service
Review
You guys are good but always offline!
Nobody should use this app called Noupia they scam people
Hello everyone my full name is Youngwe Jerry Tambe a user of the app called Noupia .I want the whole world to know my experience with this app.The owners or creators of this app debited $36 from the card I was using and refused to return the money instead they asked me to delete the card and then told me that I should create another card paying another a sum of 2500frs .When I asked them about my $36 that they debited from my card they replied to me that they will send the money to my Noupia main account of which it is more than months now Noupia have not refunded me the money of which they accepted to refund.At this point why should a legit company take money from users and later finds it difficult to refundnack the money,?This money that was debited from my card was not even authorized by me cuz I didn’t do any online transactions instead I planned to make online transactions a week before Noupia decided to debit the money from my card.So please share this review with everyone who does online transactions using virtual card and so Noupia is not to be trusted .They are no more legit because if they were legit the money the debited from my card without my approval would have been returned back into my account and why should they remove money from users card without the users approval .Please share this post with everybody on all the social media platforms.Let us bring this App down because the app is no more beneficial to us.I will post on all the social media platforms so that the whole world can see and know that Noupia is a scam.
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I love NOUPIA
They have very great services and their assistant page is available to assist incase of emergency.
Very very very poor customer service
This app has almost no customer support. It asks you to leave a message and you never get a reply.
There is no live support and the support page doesn’t even exist for you if your account has an issue. I tried to buy iTunes. Kept failing. And surprisingly my account gets blocked. There is no way to reach support or use any of their service. How does a financial platform not have support at allll??
There is no live support and the support page doesn’t even exist for you if your account has an issue. I tried to buy iTunes. Kept failing. And surprisingly my account gets blocked. There is no way to reach support or use any of their service. How does a financial platform not have support at allll??
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Très bonne
C’est une bonne application
Worst Virtual Card
This is the worst virtual card ive ever used in my life … No complains cuz, the app is a complain..
Assistance not working even during working hours
I subscribed for a virtual bank account but they keep telling me to contact assistance to activate my account but all the time they assistance is always offline even when you report a problem they won’t reply they keep punching messages like you need to fund your card if not it will get deleted
This is the most ridiculous app and it’s a scam 🚨🚨
I made a deposit to this app to be sent to my card and it’s over 2 to 3 weeks now and I still haven’t received. After submitting several complaints I still haven’t gotten any reply from them.
Scam
Don’t download this app they will keep removing your money small small until it finished
Besttt
The best app app I’ve been using it for 3 years everything is smooth now
Slow
They logged me out and the customer service isn’t responding
Good
Nice
Not good
This app is billing a lot , their exchange rate is way too much and they add again fees in the transaction. I don’t recommend it can be call a scam
Good
Good app
Merci
Un bonne application compréhensible et très efficace
Good app
Good
This isn’t a reliable app
I can’t seem to use my card, deposit into my card or withdraw money from my account. You guys keep on suspending my account what is the issue with your service??
Response from developer
Contact live support on the app
Disabled account
This is totally unacceptable, how would I try to withdraw money from my card into my Noupia account and you disable my account and block me from contacting support? I need this resolved immediately
Response from developer
Hi, we're sorry for the inconvenience. Please reach out to our customer support team at https://facebook.com/noupiahq.
Fix your app
I just made a $400 deposit into my nuptia card and it had been taken out of my balance but it does not appear in my card! What is going on?
Response from developer
Hi, we're sorry for the inconvenience. Please reach out to our customer support team at https://facebook.com/noupiahq.
