# Nova CU eBranch — user reviews

> 8 indexed App Store user reviews of Nova CU eBranch by Nova Credit Union, rated 4.80/5 from 994 ratings.

- Source: https://appshunter.io/ios/app/nova-cu-ebranch/id6444110658/reviews
- App overview in markdown: https://appshunter.io/ios/app/nova-cu-ebranch/id6444110658.md
- Rating breakdown: 5★ 901 · 4★ 53 · 3★ 12 · 2★ 4 · 1★ 24

## Most critical reviews (8 lowest-rated)

### 1/5 — App used to work now won’t..

*2026-03-17*

Received update and downloaded and now will not work at all.

### 1/5 — New setup

*2023-08-23*

This version is a little more harder to navigate.

### 1/5 — Remote Deposit changes daily - Poor System

*2023-06-01*

On the back of most checks it has a BOX that states check here mobile or remote deposit only. So I checked the box and signed my name, not sure why it was rejected. The day before I made a deposit and I checked the box and everything went fine. I know there are policies and procedures that need to be followed but let it be the same a cross the board.  Poor system and poor customer service.

### 1/5 — Horrible deposit system worse than before

*2023-03-18*

Takes multiple attempts before it’ll approve a deposit. Very frustrating

### 3/5 — Simplicity

*2023-03-14*

The app used to be simple and straight to the point. Now I have to take my time and look at what’s on the screen to determine if I’m going to click on what I really need to click on. It’s so much going on, on the screen to where it’s too much when all I want to do is check my account balance.

### 5/5 — Busy Statement Layout

*2025-03-13*

Dislike new statement layout. Too busy & difficult to review monthly activities. Please return to original format. Thanks

### 5/5 — I Love This NEW App

*2023-10-25*

This app is much better than the old one. It has a lot of controls that user can use and it is very helpful to check your balance from your share (savings) and share-drafting (checking) accounts. I love this app so much. It is an instant success of moving forward.

### 5/5 — Nova

*2023-03-03*

Much better than old app!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*