# Nova Fax: Send fax from iPhone — user reviews > 122 indexed App Store user reviews of Nova Fax by Shanghai Fenghe Information Technologies Co., Ltd., rated 4.70/5 from 1,005 ratings. - Source: https://appshunter.io/ios/app/nova-fax-send-fax-from-iphone/id1197930396/reviews - App overview in markdown: https://appshunter.io/ios/app/nova-fax-send-fax-from-iphone/id1197930396.md - Rating breakdown: 5★ 865 · 4★ 71 · 3★ 35 · 2★ 5 · 1★ 29 ## What do users think of Nova Fax? Overall sentiment: positive **Pros** - 👍 Excellent app - 🚀 Quick and easy to use - 💡 Convenient for faxing without a machine - 🚀 Fast and reliable faxing - 👍 User-friendly interface - 💡 Helpful during the pandemic **Cons** - 🐛 App crashes occasionally - 🐛 Unreliable delivery confirmation - 🔒 Concerns about security and legitimacy - 🐛 Issues with file uploads and compatibility **Commonly reported bugs** - Inability to send documents from certain cloud storage services - Inconsistent fax delivery **Most requested features** - Support for iCloud Drive and native file storage - Improved delivery confirmation and status updates - Dark mode option ## Newest reviews (15 of 122) ### 3/5 — Thank You. Very good 👍 *2026-02-16, version 3.0.2* Thank you very much. It's very simple and easy to use. I used to send faxes using the printer's fax function, but sometimes it didn't work, so I gave up. I was sending to Japan late at night, so I struggled with the fax in the dim light. I put your app on my iPad Pro, so I can write letters anytime, anywhere, without using paper, and send them with one touch, which I'm very happy about. My mother in Japan is very old, hard of hearing, and can't talk on the phone, so faxing is convenient. When I sent a fax using this app for the first time, my mother called me and said, Wow! It's so beautiful, and she was very impressed. Thank you very much. ### 5/5 — Fax now *2024-08-07, version 3.0.1* So far working great ### 5/5 — Excellent *2024-03-18, version 3.0.1* This is the easiest, most user friendly App and works every time O need to send a fax! Highly recommend!!!! ### 5/5 — Wow!!!! MOST EXCELLENT free app with free services and free everything! A+++ RECOMMENDED!!! *2023-12-04, version 3.0.1* The BEST fax app! Recommended!!! ### 5/5 — Excelente *2023-11-18, version 3.0.1* Excelente ### 5/5 — Staresa *2023-09-04, version 3.0.1* Great!!! I am very pleased ### 5/5 — FaxNow *2023-08-14, version 3.0.1* Awesome App for faxing. I could not be happier. ### 5/5 — Great app *2023-07-10, version 3.0.1* Love this app ### 5/5 — Fax now *2023-06-16, version 3.0.1* It takes a little time, but it works amazing. ### 5/5 — Best app for fax ❤️❤️ *2023-06-12, version 3.0.1* Thank you ### 3/5 — Doesn’t support Files app or iCloud Drive… *2023-06-12, version 3.0.1* Why can’t I upload pdf’s from my iCloud drive? You allowed Google, Dropbox & even Box! But no native iCloud drive or/phone memory to import? I’ll fix this if you change it, until then only 3 stars because I have an extra step to upload to my Google drive first then import from there…. ### 5/5 — Easy *2023-05-26, version 3.0* Free and simple ### 5/5 — Love *2023-05-09, version 3.0* So glad I found this app!!! It’s a life saver! ### 5/5 — Upgrade *2023-05-02, version 3.0* Since the update a few days ago I’m unable to send my documents files. ### 5/5 — Service *2023-03-01, version 2.7.1* Awesome and easy app to use when you need to send a fax!!!! Highly recommend. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is finicky *2026-04-07, version 3.0.2* App like to crash sometime. And your documents might not sent from time to time. Adding document via Photo is not good, not showing recent taken pictures ### 1/5 — App is finicky *2026-01-26, version 3.0.2* App like to crash sometime. And your documents might not sent from time to time ### 1/5 — App is finicky *2025-10-23, version 3.0.1* App like to crash sometime. And your documents might not sent from time to time ### 1/5 — Untrue *2024-10-15, version 3.0.1* I downloaded this app because it said no purchase necessary or no in app purchases. I got charged for it 20 something dollars. It was actually 1999+ tax that came out of my debit card automatically without my authorization I have requested a refund and we will see how it goes. ### 1/5 — Avoid! *2023-06-12, version 3.0.1* Its fax email address reply's sig says it's from Bank of America's co-COO with an AOL email address. ### 1/5 — Fax now sounds shady *2022-06-22, version 2.7.1* Did my fax even go through? I couldn’t tell whether there was submitted or not. After reading reviews, it sounded unreliable. ### 1/5 — No Proof *2022-01-26, version 2.7.1* Good Idea! ### 1/5 — Tanvir Mirza *2021-05-11, version 2.7.1* Couldn’t use it yet, trying to attach a hand written note as picture however it’s not accomplished. ### 1/5 — Waste of time... *2021-04-30, version 2.7.1* Doesn’t work and getting credits is scam.... you don’t expect user to write review without using it for a few times and also share with others until the user is happy with your app. Stop doing this practice of making people fool in the name of free app and free fax service. ### 1/5 — Mr Falcon *2021-03-27, version 2.7* Haven’t used it yet...but I will comment & review after I use it... Thanks ## Most praised reviews (10 highest-rated) ### 5/5 — Faxtastic! *2026-05-05, version 3.0.2* Wonderful service ### 5/5 — My Connections *2026-04-06, version 3.0.2* AWESOME ### 5/5 — Very Useful *2026-03-03, version 3.0.2* Quick and convenient when I need to send a fax to an office or family member. Saves most recent faxes as well ### 5/5 — Awesome app *2026-02-04, version 3.0.2* Very effective no problems whatsoever I can’t believe it’s free 👍😁. It was awesome until now. I cannot fax anything. I hope you can upgrade or fix it. ### 5/5 — Excellent app *2025-05-28, version 3.0.1* Excellent app. Thanks. ### 5/5 — Lioness5665 *2025-05-16, version 3.0.1* I’m loving this app I was looking all over for a fax machine and couldn’t find one but this cashier told me that I could use my iPhone to get a fax So I checked it out and was pleasantly surprised Big Time Saver 👍👍 ### 5/5 — Great Job *2025-04-15, version 3.0.1* The the Fax Now App… Best App on the market 🥰 ### 5/5 — Awesome *2024-10-27, version 3.0.1* I love it ### 5/5 — Nice *2024-09-27, version 3.0.1* Quick and easy ### 5/5 — Thank You. Very good 👍 *2024-09-24* Thank you very much. It's very simple and easy to use. I used to send faxes using the printer's fax function, but sometimes it didn't work, so I gave up. I was sending to Japan late at night, so I struggled with the fax in the dim light. I put your app on my iPad Pro, so I can write letters anytime, anywhere, without using paper, and send them with one touch, which I'm very happy about. My mother in Japan is very old, hard of hearing, and can't talk on the phone, so faxing is convenient. When I sent a fax using this app for the first time, my mother called me and said, Wow! It's so beautiful, and she was very impressed. Thank you very much. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*