# Nova Post — Delivery of the future

> Logistics and delivery management app for parcels, cargo, and international shipments. (iPhone/iPad app by НОВА ПОШТА.)

- Source: https://appshunter.io/ios/app/nova-post/id1644647080 (this page in markdown: same URL + `.md`)
- Developer: [НОВА ПОШТА](https://appshunter.io/developer/1436685780)
- Category: Business, Utilities
- Price: Free
- Rating: 4.80/5 from 1,363 App Store ratings · 94 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 397 MB
- Languages: German (Germany), American English, Estonian, Finnish, French (France), Italian, Catalan, Latvian, Lithuanian, Dutch and 8 more
- Released: 2023-03-10
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nova-post/id1644647080/reviews.md

## What is Nova Post?

Nova Poshta is a logistics company that quickly and reliably delivers documents, parcels, and cargo anywhere within Ukraine and abroad.

Download the Nova Poshta mobile app and manage your parcels delivery on your smartphone. 

ALL YOUR PACKAGES ARE AT YOUR FINGERTIPS
Convenient parcel sorting on the home screen, statuses, and filters make it easy to find your parcels quickly.

SIMPLE PACKAGES TRACKING AND MANAGEMENT
All the details of your parcel movement are on your smartphone. Quickly and easily check the status of your parcels and order additional services: "Forwarding" and "Other recipient" if your plans have changed and it is inconvenient to receive them at the selected branch or post office, "Return", etc.

COURIER DELIVERY TO AN ADDRESS IN UKRAINE
Now you always know when to expect a courier. The mobile app displays the date and time of their arrival. You can also track their movement on the map, receive an alert 15 minutes before arrival, and chat and call the courier to clarify delivery information.
A large and heavy parcels? Order "Door-to-Door" delivery or "Send From Door" delivery in the app. If your plans change, you can change the date and time of the courier's arrival in one click.

EVEN EASIER TO CREATE A SHIPMENT
Create and track parcels in Ukraine and abroad in the mobile app. Easily track and manage your parcels online when it's on the move.

PAYMENTS AND MONEY TRANSFERS
Create shipments with money transfers in the mobile app and get money in a convenient way - to a bank card or in cash - at any Nova Poshta branch. Pay for parcels in a few taps.

MAP AND NAVIGATION
Easily and conveniently find the right branch or post office on the map in the mobile app.

NP SHOPPING
Shopping with Nova Poshta: delivery to Ukraine from online stores from around the world. Choose your favourite online stores and products, make purchases, pay conveniently, and receive your order at the nearest post office. Buying and delivering your favourite products is now even more affordable.

## Key features

- Parcel tracking and management
- Courier delivery scheduling
- Shipment creation (domestic & international)
- Payments and money transfers
- Branch and post office locator
- International online shopping delivery

## What do users think of Nova Post?

Overall sentiment: negative

**Pros**

- 👍 Modern postal service
- 🚀 Fast and reliable
- 💡 Useful and user-friendly upgrade

**Cons**

- 🐛 Buggy and unstable
- 🚫 Doesn't work with US phone numbers
- 👎 Poor UI and UX design
- 🤬 Terrible customer support
- ⏱️ Slow and unpredictable delivery
- 💰 Overpriced services

**Commonly reported bugs**

- Registration process not working
- App crashes and freezes
- Incorrect currency display
- Unreliable parcel status updates

**Most requested features**

- Ability to archive delivered parcels
- Pull-to-refresh functionality
- English language support
- Improved parcel tracking and updates

## Recent user reviews (10 of 94)

All indexed reviews: https://appshunter.io/ios/app/nova-post/id1644647080/reviews.md

### 5/5 — Все дуже добре

*2026-08-08, version 4.7.1*

Але додайте російську мову бо якось не зрозуміло нащо додавати стільки мов а не додавати другу за популярністю в Україні.Та і без російської якось не фристайло

### 5/5 — Problems with payment online

*2026-08-05*

I’m unable to pay for a package before it’s sent from the US. As a result, it’s unusable. I’ve received no actionable support for over one month.

**Developer response:** Hi! Please describe the situation in more detail so that we can look into it and help you.

### 1/5 — Bad in every possible way!

*2026-07-16*

No support on phone or in app.. Expensive prices.. Unprofessional workers on site and on chat .. And the most funny part is they forgot to add back button in some places in the app..Not recommended at all..

**Developer response:** Good afternoon! We are always ready to help our customers in any situation. Please tell us in more detail what happened and what exactly you are not satisfied with. We will carefully review your request and do our best to assist you.

### 5/5 — Дуже добре

*2026-06-29, version 4.6*

Обожнюю Нову Пошту 💪🏻

### 1/5 — Не отримав код

*2026-06-27, version 4.6*

Створив шипмент без проблем, сплатив і не отримав ніякого підтвердження на почту. чекав три дні, куар код так і не отримав. писав в підтримку декілька разів, замовляв дзвінок - ноль на масу. створив новий шипмент і сплатив ще $50. нічого не змінилось. код так і не отримав. В Юпс без кода посилку не беруть

### 3/5 — Registration problem

*2026-06-18*

Cannot register in app. Please help I’m living in USA and registration fails after I’m selecting my state. Next page not displaying and I cannot finish my registration

**Developer response:** Good day!
Please uninstall and reinstall the application to refresh the data. If the problem persists, please write to us so that we can check everything in detail.

### 1/5 — Не завантажується

*2026-06-04*

Користуватися додатком неможливо, посилки не завантажуються

**Developer response:** Добрий день!
Рекомендуємо видалити застосунок, перезавантажити пристрій, встановити застосунок повторно та здійснити повторну спробу авторизації. Якщо ситуація повториться, напишіть нам, будь ласка, знову.

### 1/5 — Add Russian language

*2026-05-23, version 4.6*

Localized in 18 languages and no Russian…

### 1/5 — Problems with payments

*2026-05-22*

Parcel says it will be delivered in couple hours, but I still don’t see a button to pay the delivery fee. Looks like it is because history is not populated with specific status “customs cleared”. But on top of the shipping it says that it will be delivered today. You have problems with workflows. If it is not possible to do it in the app. Why not to give possibility to do that on web? Until you will polish the app..

**Developer response:** Good morning! Please provide the parcel number so we can check everything in detail.

### 1/5 — Nur Spam und Werbung

*2026-05-08*

Die App ist einfach nur excellent was den Postautomaten betrifft. Die Benachrichtigungen für ankommende und abgesendete Pakete ist super. Aber die Werbung und der ganze spammist nervt einfach. Und sobald man die Werbung in der App unter Einstellungen abstellt, wird die Betriebszeit von Filialen und postautomaten nicht mehr angezeigt!! Soll ich wirklich mit meiner Geduld und Nerven für diese Info bezahlen??

Ps. Ausländer mit NICHT ukrainischer mobilfunknummer dürfen sich wohl garnicht registrieren!?

**Developer response:** Guten Tag! Sie können Benachrichtigungen, die Sie nicht erhalten möchten, in der mobilen Anwendung deaktivieren.

## Frequently asked questions about Nova Post

### What does the Nova Post app do?

The Nova Post app allows users to manage all aspects of their parcel and cargo deliveries. This includes tracking shipments, creating new shipments for domestic and international destinations, arranging courier services, and making payments.

### Can I track my packages with this app?

Yes, the app provides simple package tracking and management. You can view all details of your parcel's movement, check its status, and receive updates directly on your smartphone.

### How does the courier delivery feature work?

The app enables courier delivery to addresses within Ukraine. You can see the expected arrival date and time, track the courier's movement on a map, receive alerts before arrival, and communicate with the courier via chat or call.

### Is there a cost to use the Nova Post app?

Based on the provided information, the app itself is free to download and use. Any costs associated with delivery services or money transfers would be separate charges from the logistics company.

### Can I use this app for international deliveries?

Yes, the app supports the creation and tracking of parcels for both domestic deliveries within Ukraine and international shipments. It also facilitates delivery from online stores around the world to Ukraine.

## Version history (last 5 releases)

### 4.8.0 — 2026-08-21

Simplified redirection management: cost calculations and estimated delivery times are now visible immediately when selecting a branch. Added the display of all related waybills for multiple international parcel returns. We’ve also fixed minor bugs and improved overall app stability.

### 4.7.1 — 2026-07-28

Updated the Home Screen design and improved the courier booking process. We’ve also added a balance widget with the option to pay for parcels using bonus points and made the "Alternative Recipient" service even more convenient. Furthermore, you can now add a greeting or comment to any shipment directly in the chat with the recipient, and users in Europe can now modify shipment details

### 4.7.0 — 2026-07-02

Updated the Home Screen design and improved the courier booking process. We’ve also added a balance widget with the option to pay for parcels using bonus points and made the "Alternative Recipient" service even more convenient. Furthermore, you can now add a greeting or comment to any shipment directly in the chat with the recipient, and users in Europe can now modify shipment details.

### 4.6 — 2026-05-19

Added the ability to view receipts and payment invoices in parcel details.
Enhanced push notifications from parcel lockers-they now instantly display your locker compartment number.
Introduced a commercial shipment display for easy tracking of customs charges, parcel counts, and payment statuses.

### 4.5 — 2026-05-08

We’ve enhanced the Home Screen and made app navigation even more intuitive. Menu and notification fonts now automatically adapt to your device’s system settings.

## Apps similar to Nova Post

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Package Tracker - pkge Mobile](https://appshunter.io/ios/app/package-tracker-pkge-mobile/id1397865865) | 4.5 (18,817) | Free | Business |
| [Package Tracker - Track Parcel](https://appshunter.io/ios/app/package-tracker-track-parcel/id6504866824) | 4.7 (113) | Free | Business |
| [UPS](https://appshunter.io/ios/app/ups/id336377331) | 4.6 (1,099,978) | Free | Business |
| [Package Delivery Tracker App](https://appshunter.io/ios/app/package-delivery-tracker-app/id1470049099) | 4.0 (352) | Free | Business |
| [FedEx Mobile](https://appshunter.io/ios/app/fedex-mobile/id1010729050) | 4.6 (396,935) | Free | Business |
| [Package Tracker: Parcel U Mail](https://appshunter.io/ios/app/package-tracker-parcel-u-mail/id1580544290) | 4.7 (163) | Free | Business |

## Related topics

[nowa poczta](https://appshunter.io/ios/topics/nowa-poczta) · [mpos global](https://appshunter.io/ios/topics/mpos-global) · [post global](https://appshunter.io/ios/topics/post-global) · [galina tomas](https://appshunter.io/ios/topics/galina-tomas) · [bship post delivery](https://appshunter.io/ios/topics/bship-post-delivery) · [fialan international shipping](https://appshunter.io/ios/topics/fialan-international-shipping) · [hermes delivery](https://appshunter.io/ios/topics/hermes-delivery) · [novak](https://appshunter.io/ios/topics/novak) · [fedex kinkos](https://appshunter.io/ios/topics/fedex-kinkos)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*