# NOVAmobile — user reviews > 61 indexed App Store user reviews of NOVAmobile by Kronos Incorporated, rated 2.30/5 from 172 ratings. - Source: https://appshunter.io/ios/app/novamobile/id948633373/reviews - App overview in markdown: https://appshunter.io/ios/app/novamobile/id948633373.md - Rating breakdown: 5★ 41 · 4★ 7 · 3★ 9 · 2★ 20 · 1★ 95 ## What do users think of NOVAmobile? Overall sentiment: negative **Pros** - 🚀 Loads fast and easy to navigate - 👍 GPS Tracking spot on - 👍 Geo fencing secures mobile punching - 👍 Easy to manage employees remotely - 👍 Great app to manage workforce - 👍 Easy to set up, maintain and use - 👍 Free app **Cons** - 🐛 Punching in and out not working - 🐛 Missed punches not inputting - 🐛 Takes many tries to clock in/out - 🐛 Resetting clock/adjusting time not allowed - 🐛 Support not helpful for regular users - 🐛 Not user friendly for corrections - 🐛 Logs out frequently - 🐛 Home page refresh needed for punches - 🐛 Defaults to previous week attendance - 🐛 Mobile access not enabled error - 🐛 Hardly ever loads - 🐛 Kicks off by quitting time - 🐛 Battery drain - 🐛 Not user friendly and glitchy - 🐛 Horribly slow loading - 🐛 Can't clock in unless tracking is 'always on' - 🐛 Can't enter time manually - 🐛 GPS locator stuck in a loop - 🐛 UX design terrible and unorganized - 🐛 Won't work with MDM on iPhone SE - 🐛 App won't let me download - 🐛 App not allowing punch in/out - 🐛 Red clock in button not turning green - 🐛 Version broke sign-in and dash access - 🐛 Can't see previous worked hours - 🐛 App logged out, can't get back in - 🐛 Update ruined app, loading wheel spins - 🐛 Slower than dialup - 🐛 Harder to punch with new update - 🐛 Kills the battery, runs in background - 🐛 Doesn't recognize client code - 🐛 GPS not great, says miles away - 🐛 GPS not showing location - 🐛 Not opening on iPhone X - 🐛 App keeps closing out - 🐛 Editing/adding missed punches is a pain - 🐛 Cannot access functions on iPhone - 🐛 Leave button problem, can't send request - 🐛 Functional but slow - 🐛 Login tells me unable to retrieve data - 🐛 Slow and without style - 🐛 Always have to change to Current timesheet - 🐛 Location Services only 'Always' or 'Never' **Commonly reported bugs** - Missed punches not inputting or saving - Punching in and out not working - Cannot adjust time if forgotten to log in - Takes many tries to clock in or out - Punches won't take, requires multiple logins - Mobile access not enabled error - Hardly ever loads, sits there loading - Kicks off by quitting time - Drains battery significantly - Not user friendly and very glitchy - Horribly slow loading times - Cannot clock in unless tracking is 'always on' - Cannot enter time manually, only 12 am - GPS locator stuck in a loop - UX design terrible and unorganized - Does not work with MDM on iPhone SE - App won't let me download - App not allowing punch in or out - Red clock in button does not turn green - Version 3.34 broke sign-in and dash access - Cannot see previous worked hours on the app - App logged out and can't get back in - New update makes app unusable, loading wheel spins - App is slower, running on dialup - Newest update grouped swipe-n-go and group transfers - App continues to run in background, kills battery - Doesn't recognize client code - GPS not great, always says miles away - GPS not showing location on iPhone 6sPlus - App doesn't like to open on iPhone X - App keeps closing out before pin entry - Editing punches and adding missed punches is a pain - Cannot access functions on iPhone that coworkers can on Android - Leave button problem, cannot send time off request - App is slow, requires password every time - Layouts broken or only tested on Plus sized phones - Login tells me unable to retrieve data from the server after iOS update - App is slow, takes 20-30 seconds to load punch - Location Services only offers 'Never' and 'Always' options **Most requested features** - Allow adjustment of time for forgotten logs - Add time sheets view back - Make swipe-n-go default start page or button - Add In/Out status board for business owners - Add convenient feature suggestion link - Option to use Location Services 'While Using the App' - Change timesheet default to 'Current' ## Newest reviews (18 of 61) ### 3/5 — Missed Punches not inputting *2026-01-16, version 25.12.2.657* When editing a missed punch it is no longer inputting or saving the missed punch. ### 2/5 — Punches Won’t Take *2024-12-23, version 24.50.01* At least a couple times a week when I go to make a time punch in or out I’ve got to make the punch log out, log back in, make the punch, log back out, wait a few minutes, log back in, make the punch, and then check and repeat the process until the punch takes. ### 1/5 — Time clock *2023-01-30, version 22.12.0* I have been using this app for about 2 weeks for my job since they use this app for time clock. I am a night shift worker and i clock in around 9pm and leave around 6am. Every time i punch in, it kicks me off by quittin time (6am). Not sure if this is an issue with the app or if its localised just to us or a possible setting that needs to be changed ### 1/5 — Add time sheets view back *2022-10-10, version 22.10.0* Read the title ### 1/5 — Complete Waste of Time *2022-08-16, version 22.8.0* Will not allow typing in username or password unable to login . Has been deemed frustrating and useless ### 1/5 — Battery drain *2022-05-26, version 22.5.0* Please fix this from draining the battery Logged in at 7:am battery at 100% now it’s 9:am down to 65% I haft to close the app reboot phone to charge my phone ### 1/5 — Hasn’t worked for me in almost a year. *2022-04-15, version 22.4.0* When it worked for me it worked great. I have been getting a pop up on log in since July 2021 and have not been able to use the app. ### 1/5 — Not working. *2022-01-24, version 21.12.0* I’ve tried to log in, over and over again, changed my password to see if maybe it would let me log in then and still no luck. I have put everything in correct and I’m still not able to login to the app. Negative 5 stars for the simple fact that it makes it very difficult to login and get my PTO time. ### 1/5 — Hate this app *2021-12-09, version 21.11.0* Not user friendly and very glitchy ### 1/5 — Where did the pay section go *2021-10-12, version 21.10.0* U can’t see the pay section anymore just the hours this they should definitely put that back on there ### 1/5 — You Kidding Me? *2021-10-06, version 21.9.0* Won’t work for my second job that I just got. Utterly useless. ### 1/5 — Worst time tracking app I’ve ever used *2021-09-24, version 21.9.0* Horrible. Nothing but issues with this app. I can from a company that used t-sheets and that app blows this out of the water. ### 1/5 — App *2021-06-29, version 21.6.0* The app doesn’t work. ### 1/5 — Horribly Slow *2021-06-22, version 21.6.0* Instead of redesigning the menu system it needs major debugging. It Is absolutely unacceptable for the app to repeatedly take five minutes (not an exaggeration sometimes it takes even longer) to load a screen especially when you need to clock in as soon as you open the app. It has done this to me both when my signal is good and bad. The old fashioned punch card/ pen and paper is easier and less frustrating than this app! ### 1/5 — Horrible since last update. *2021-05-18, version 21.5.0* Used to work fine, but now I can’t clock in unless tracking is set to “always on”. ### 1/5 — Can’t enter time since the update *2021-05-14, version 21.5.0* The only time available to manually enter is 12am. This started to happen after the update 4 days ago. The app has no customer service number to call about anything. Very disappointing. ### 1/5 — Unreliable *2021-05-12, version 21.5.0* Every time there’s an update it seems there’s an issue. Last update I can’t clock in I have to have a supervisor manually clock me in. GPS locator stuck in a loop. I was told to update and that’s what caused the problem! ### 1/5 — Horrific UX design *2021-04-05, version 21.3.0* NOVAtime is stuck in the 90s. Their staff is not helpful in providing training, and the UX of the software is terrible and unorganized. ## Most critical reviews (10 lowest-rated) ### 1/5 — Punching in and out not working *2025-12-22, version 25.12.653* Punching in and out not working ### 1/5 — Resetting my clock *2025-12-22, version 25.12.653* I can no longer adjust my time if I have forgotten to log in.previously I was able to go back and put in my proper time to take a break and the same for logging back in but now it won’t allow me to adjust the clock for my work hours. ### 1/5 — Worst Time Card Ever *2025-07-17, version 25.03.550* It takes me nearly 20 minutes to of repeat tries to clock in or out. ### 1/5 — Doesn’t work *2025-04-29, version 25.03.550* It has a hard time clocking in and out. Takes many tries before it works. ### 1/5 — Resetting my clock *2024-10-27, version 24.09* I can no longer adjust my time if I have forgotten to log in.previously I was able to go back and put in my proper time to take a break and the same for logging back in but now it won’t allow me to adjust the clock for my work hours. ### 1/5 — Support will not help unless your an administrator *2024-08-14, version 24.06* Doesn’t help if you have a problem with app will only talk to a administrator or higher! This doesn’t help when no one is available to call! ### 1/5 — Not user friendly *2024-08-06, version 24.06* This app is not user friendly at all. The simple process of clock in and out is fine. But if you need to make any corrections then good luck trying to figure that out. It logs me out at least once a day. I spent 30 minutes trying to correct a missed punch. If you don’t make sure the home page refreshes before you clock in/out it won’t take it. But you won’t know until you go to clock in/out again. If I need to look at my current week attendance, it defaults to the previous week each time. ### 1/5 — Won’t Let Me Log In *2023-11-06, version 23.10.0* Constantly give me a message saying that mobile access is not enabled. ### 1/5 — D*Ann near useless *2023-08-03, version 23.6.0* Hardly ever loads and even on the rare occasion it does I can’t punch in because it just sits there loading over and over. I get great service where I am on everything else so it’s not that… ### 1/5 — Bad app *2023-06-30, version 23.6.0* It works really great! I love how easy and convient this app is to use! ## Most praised reviews (10 highest-rated) ### 5/5 — Great Functionality *2026-01-29, version 25.12.4.669* Easy to navigate and loads fast, no issues ever. ### 5/5 — Works great *2021-02-23, version 21.2.2* GPS Tracking spot on. GEO fencing makes it easy to secure mobile punching to only desired areas. ### 5/5 — Great app to manage workforce *2020-01-20, version 3.31* This app lets me manage my workforce through geo fencing, as well as scheduling. Everything you can do on the clock and desktop can be done here! Novatime has been a great decision for our org and this app has been a big part of it. ### 5/5 — Lead Supervisor - Manufacturing *2019-12-09, version 3.30* Very easy to use & easy to manage my employees remotely. ### 5/5 — Easy to use; love the geo-fenced punch lock out *2018-08-23, version 3.15* Our time clock employees can see their work hours and submit their timesheet. Our salary employees can input and submit their project hours for the entire pay cycle. A small number of remote employees can only clock in from their mobile app with geo location data linked to their time punches. All our employees are able to submit PTO requests from their mobile phones. All our supervisors can fix missed punches and approve timesheets and PTO requests. The price is right - a free app! We just needed our system admin to enable the features for each selected group of employees and supervisors. ### 5/5 — Love This App *2018-01-05* We have been using this app for several months and have found it very easy to set up, maintain and use. Our employees are in the field and this makes it easy to collect their time. We also use the app to track their hours by customer. So much better than our old method. ### 5/5 — Much Improved!! *2018-01-05* I checked the update history and noticed that NOVAtime Technology updated this app 8 times over the past 6 months. It seems like they are making a greater and greater investment in engineering, and the app is constantly getting better and better. Even though thousands of employees use the app and like it, I would guess that most of them are not inclined to interrupt their workday to write a positive review. ### 4/5 — App *2020-10-18, version 20.10.0* When I try too clock in using my phone in the app the red clock in button does not turn green. ### 4/5 — Location Services *2018-08-08, version 3.15* The app is great the only issue I am having on a IPhone 6sPlus is that when it’s time to clock in or out the GPS is not showing your location. I had to uninstall and reinstall the app. And also had to restart my network to make it work. Can you please check this out and fix this issue. ### 4/5 — Stopped working! *2018-04-08* App was working perfectly until I updated to the iOS 11.3 yesterday. Log in tells me unable to retrieve data from the server. Reinstalled app but still same message. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*