# NovaTalks — Support and Sales

> Unified platform for managing customer inquiries across all digital communication channels. (iPhone/iPad app by NOVA AITI, TOV.)

- Source: https://appshunter.io/ios/app/novatalks/id6498898837 (this page in markdown: same URL + `.md`)
- Developer: [NOVA AITI, TOV](https://appshunter.io/developer/1738020631)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 9 MB
- Languages: English
- Released: 2024-09-25
- Data updated: 2026-06-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/novatalks/id6498898837/reviews.md

## What is NovaTalks?

NovaTalks is a single place in your smartphone for managing customer inquiries from all digital communication channels.

Optimize your customer communication and improve team efficiency.

Key Features:
* Unified Platform for All Communication Channels: Respond to inquiries from all channels through one app
* Message Management: Send text, media files, documents, emojis, and private notes for quick interactions with customers
* Initiate Conversations: Start conversations with existing customers directly from the app for prompt issue resolution
* Conversation History: Access the entire chat history with customers to ensure personalized service
* Inquiry Management: Assign inquiries to other managers, add tags, and change the conversation status
* Contact Information: View customer data for quick access to essential information
* User Settings: Customize availability status, interface language, and notification preferences to suit your needs

NovaTalks streamlines customer interactions by consolidating all essential tools into a single app, making your work more efficient and user-friendly!

## Key features

- Unified platform for all communication channels
- Message management (text, media, documents)
- Initiate conversations with existing customers
- Access full conversation history
- Assign inquiries and add tags
- View customer contact information
- Customize user settings and notifications

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/novatalks/id6498898837/reviews.md

### 5/5 — Супер!

*2024-09-26, version 1.0*

Ми довго шукали і нарешті знайшли ! Рекомендую !

### 5/5 — Зручно

*2024-09-26, version 1.0*

Зручний додаток. Можу працювати і спілкуватись з клієнтами прямо з телефону. Класно, що є нотифікації про нові призначені розмови і повідомлення

## Frequently asked questions about NovaTalks

### What is NovaTalks?

NovaTalks is a free business application designed to manage customer inquiries from all digital communication channels in a single smartphone interface. It helps optimize customer communication and improve team efficiency.

### What communication channels does NovaTalks support?

NovaTalks acts as a unified platform for all communication channels, allowing you to respond to inquiries from various digital sources through one app. Specific channels are not detailed but the aim is consolidation.

### Can I assign customer inquiries to other team members with NovaTalks?

Yes, NovaTalks features inquiry management that allows you to assign inquiries to other managers. You can also add tags and change the conversation status for better workflow.

### Does NovaTalks offer a conversation history for customer interactions?

Yes, NovaTalks provides access to the entire chat history with customers. This feature ensures personalized service by allowing you to review past interactions.

### Is NovaTalks available on multiple devices?

NovaTalks is supported on iPhone, iPad, and iPod. It is designed for mobile use across Apple devices.

### How often is NovaTalks updated?

NovaTalks was last updated on March 25, 2025, with version 1.4. This indicates a recent update, suggesting ongoing development and support.

### What is the age rating for NovaTalks?

NovaTalks has an age rating of 4+. This means it is suitable for users of all ages, with no mature content restrictions.

### Does NovaTalks have ads?

No, NovaTalks does not contain advertisements. The app is free to use without any ad interruptions.

## Version history (last 4 releases)

### 1.4 — 2025-03-25

- Bug fixes and performance improvements

### 1.3 — 2024-12-31

- General improvement and bug fixing

### 1.1 — 2024-11-22

- Updated design
- Added dark theme
- Multi-device login support
- Automatic app language detection during installation
- Added ability to download images from chat

### 1.0 — 2024-09-25

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-03.*