# Novel Master — user reviews > 869 indexed App Store user reviews of Novel Master by Sungai Pte. Ltd., rated 3.80/5 from 2,640 ratings. - Source: https://appshunter.io/ios/app/novel-master/id6446075788/reviews - App overview in markdown: https://appshunter.io/ios/app/novel-master/id6446075788.md - Rating breakdown: 5★ 1,775 · 4★ 53 · 3★ 54 · 2★ 57 · 1★ 701 ## What do users think of Novel Master? Overall sentiment: negative **Pros** - 👍 Great stories - 🤩 Captivating and entertaining - 👌 Easy to use interface - 🎨 Variety of genres - 🎧 Audiobook integration **Cons** - 💰 Expensive subscription fees - 🔒 Limited free access - ⏳ Stories end on cliffhangers - 🤑 Monetization tactics - 🤯 Frustrating paywall **Commonly reported bugs** - Payment issues and failed transactions - Server errors and connectivity problems - Inconsistent story formatting **Most requested features** - Offer more affordable pricing options - Implement a free trial period - Provide a way to earn free access (e.g. watching ads) - Improve transparency around story lengths and pricing - Allow users to purchase individual stories instead of subscriptions ## Newest reviews (20 of 869) ### 1/5 — Abonnement svip *2026-08-16* Je ne comprends pas votre application je paie pour être svip mon achat est bien effectué mais impossible de continuer la lecture on me demande de m’abonner chose que j’ai faite 2 fois. Donc votre application est mal faite, les histoires ont l’aire pationnante mais bon **Developer response:** Sorry for the unpleasant experience. This payment‑access bug has been fixed in the latest update. Please update your app. ### 3/5 — Apologies *2026-08-16, version 3.1.6* I am sorry, it’s good, I just can’t get it off my phone, and the other apps on my phone too. ### 1/5 — Terrible Subscription Experience *2026-08-16* I paid for the 7-day subscription on Friday. It’s now Saturday, and my payment is still valid, but the website is telling me that I need to pay again. When I check the website, my subscription doesn’t even appear. However, when I check my App Store subscriptions, it clearly shows up and is active. Honestly, this website is terrible. **Developer response:** Sorry for the unpleasant experience. This payment‑access bug has been fixed in the latest update. Please update your app. ### 1/5 — Déçu *2026-08-16* J’ai pris un abonnement pour une semaine, l’abonnement ne s’était pas déclenché du coup je ne peux pas lire donc je suis très très très déçu, je ne trouve pas ça normal qu’on ne puisse pas non plus vous contacter par la suite ### 1/5 — DO NOT DOWNLOAD *2026-08-13, version 3.1.6* The app itself is a great idea because TikTok does cut the novels off at the best part. But it’s a waste of money. I spent the big 24.99 for a month subscription of V.I.P so I could read my little heart out, but no the app had other plans. Not only does the subscription never go through, but the money is taken out of your account there is no support or refund policy. You pay for it alright but you never get to read the stories. ### 1/5 — where are my coins? *2026-08-13, version 3.1.6* I payed £4.99 for coins to unlock a story, the payment went through yet and the money yet I didn’t receive any coins in the app. ### 1/5 — Charged twice for subscription *2026-08-13, version 3.1.6* Was charged twice and didn’t receive a subscription. There is no option to contact or receive help on the website or app. ### 1/5 — Paid but didn’t get the subscription *2026-08-13* I paid £15 for the 3 day subscription but after waiting nearly a day it’s still not active, the ways to contact customer service won’t work as links just won’t take me to the website. It’s a scam dont download this app **Developer response:** Sorry for the unpleasant experience. This payment‑access bug has been fixed in the latest update. Please update your app. ### 1/5 — Paid for the subscription but still can’t finish a story *2026-08-12, version 3.1.6* Each novel continues to say top up or subscribe. Already subscribed but cannot finish any stories. Seems like a scam. ### 1/5 — Nul *2026-08-09* Pris un abonnement pour 1 mois mais impossible de lire Impossible de trouver un contact Application à fuir ### 1/5 — Sa vos meme pas 1 étoile *2026-08-09* C’est littéralement du vole je déconseille 20€ pour lire pendant 3jours !??? Mais ça vas pas ### 1/5 — Nul *2026-08-09* Si je pouvais mettre un zéro je le ferais ! Sur tiktok quand on voit des histoires pas complètes et qu’on doit mettre le code pour lire TOUT le romans GRATUITEMENT C’est faux ! Il faut payer pour une histoire rédigée avec de l’ia ! C’est honteux mais honteux vraiment ! J’en ai marre des arnaques comme ça ! ### 2/5 — Idk *2026-08-07* App fantastic, yes we have to search for certain books. App is easy to work around…..but my ONLY concern is $14 for 3 THREE days The 3 days should be free ### 1/5 — Nul *2026-08-06* C’est fou qu’on doit payer pour voire une suite d’un sois disant roman alors que c’est fait avec de l’ia ### 1/5 — GAY FARTS *2026-08-05, version 3.1.4* i was told all the stories were free but just when the story that i was reading started to get good I HAVE TO PAY TO CONTINUE wym i have to pay to continue reading ai stories 😒 ### 1/5 — Scam *2026-08-02* Makes you pay to read novels, not worth it. Would give 0 stars if I could, but I have to give it 1 star. ### 1/5 — Don’t do in app purchases *2026-07-30, version 3.0.4* No way to contact Apple support to cancel subscriptions. No way to contact help at all. ### 3/5 — Idk *2026-07-26* I honestly don’t like and like the app, I mean for three days subscription it was literally $14.99 FOR THREE DAYS, I me a in my opinion it doesn’t need to be that expensive for three day subscription. The app itself is okay I don’t mind it nor do I have complaints. I just wish their prices could go down. ### 1/5 — Lastest update and name change broke my subscription. *2026-07-23, version 3.0.4* Tried uninstalling but no fix. Cant e en report it cause that option is gone too. Use to be a good place to read books ### 1/5 — Terrible. *2026-07-21* I saw the novels on TikTok and I got the app to finish the story because there was no part 2 to it and I find out it’s paid and extremely expensive too ## Most critical reviews (10 lowest-rated) ### 1/5 — Paid and still have no access to ANY other the stories *2026-08-22* I’ve had my fair share of these subscriptions for novel apps but this is the ONLY one who has never given me access after I have already paid!! And to top it all off they have no email listed in the app so you can’t even contact some sort of support. I’ve paid $15 for essentially nothing because it says I need a subscription but I go into my AppStore and on my bank and I was in fact charged for the subscription! Tried to subscribe again and shocker it won’t let me because I’m already paying for the subscription. ABSOLUTELY TERRIBLE app. The only thing that could make up for this is if they gave me unlimited reading for the week free of charge. Absolutely ridiculous. Time to go to GoodNovel at least they actually give you what u pay for! ### 1/5 — Don’t bother *2026-08-20, version 3.1.7* Don’t bother purchasing any in app stuff. I purchased both a coin packet and a 3 day subscription didn’t receive either. When refund was requested only received refund for coin packet not subscription. Don’t recommend ### 1/5 — Don’t do it *2026-08-20, version 3.1.7* I bought the vip package so that I wouldn’t have to constantly buy coins to read the books I like. They took the money out my account but never gave me my vip access and kept trying to make me purchase another pack then there is no way to restore the first purchase ### 1/5 — It was great but then uh…. *2026-08-19, version 3.1.7* I was about to finish the story until it wouldn’t let me and it just said sunrise or read it again like I want the full story but the was only 20% of the story left out of 100% so y’all need to change it up not everyone can subscribe to y’all and it wasn’t worth downloading the app so yeah. ### 1/5 — One star *2026-08-18, version 3.1.6* App charged me $50 for 2 three day packages and one 1000 coin top off and yet none of them show up on my account. App support was non-reachable. ### 1/5 — An absolute scam *2026-08-17, version 3.1.6* If I could give this app zero stars, I would have. I have paid more than 25 dollars, first 2 tries to get the 4.99 coin deal, one which costed $6.29 and the other $5.65, and then the 7 day $14.99 subscription. They can’t even keep their prices straight! It’s been 15 minutes and I haven’t seen hide nor hair of any coins or benefits from my supposed subscription. In the app where you can view your transaction history, it’s empty, but my bank records showed they went through! This is insane and someone should definitely look into that further because what even. Do not use this app or you will get your money stolen from you. Find books elsewhere cause this ain’t even worth a dime. ### 1/5 — Prix *2026-08-17* Quand on regarde une histoire sur tik tok on nous promet la suite complète en entrant le code dans l’application mais c’est faux il faut payer !! Et franchement c’est très cher pour lire des histoire qui sont faites avec de l’ia !! ### 1/5 — Waste of time *2026-08-17* Honestly don’t bother downloading this app. This app literally is a scam ripped me off $50 for coins after reading the first 3 chapters for free and when purchasing the first time to continue reading, it didn’t work so when I go to buy coins again it’s purchased but it doesn’t add up to continue my reading it stays 0 and gives options to membership sign up or top up options. Total waste. **Developer response:** Sorry for the unpleasant experience. This payment‑access bug has been fixed in the latest update. Please update your app. ### 1/5 — Contact *2026-08-17* J’ai payer pour pouvoir lire gratuitement mais l’abonnement n’a pas commencé alors que j’ai payer et débité, je veux prendre contact avec vous pour trouver un arrangement. **Developer response:** Sorry for the unpleasant experience. This payment‑access bug has been fixed in the latest update. Please update your app. ### 1/5 — This app stole my money *2026-08-17* Zero stars I tried to buy the subscription and it never recorded it thought it took my money twice and when I tried the coins method it did the same thing It is the biggest scam I have ever tried DON’T try It **Developer response:** Sorry for the unpleasant experience. This payment‑access bug has been fixed in the latest update. Please update your app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-07-16, version 3.0.3* Great app ### 5/5 — Great *2026-07-10, version 2.27.2* This is great ### 5/5 — Love *2026-07-09, version 2.27.2* I really love this app I enjoy all the stories ### 5/5 — So addicting *2026-07-09, version 2.27.2* Why is this app so addicting ### 5/5 — Nice *2026-07-03, version 2.27.2* Nice ### 5/5 — Great stories *2026-07-03, version 2.27.2* Great app and great stories ### 5/5 — !! *2026-07-02, version 2.27.2* Love this app novles are great! ### 5/5 — Listening or reading *2026-07-02, version 2.27.2* I love this I found this app through TikTok and can’t get off of it ### 5/5 — Stories *2026-07-02, version 2.27.2* Love the stories ### 5/5 — So cool! *2026-06-30, version 2.27.2* Love love love love love it!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*