# Novellia - Webnovel & Romance — user reviews > 10 indexed App Store user reviews of Novellia by Phoenix New Media, rated 1.20/5 from 22 ratings. - Source: https://appshunter.io/ios/app/novellia-webnovel-and-romance/id6745779187/reviews - App overview in markdown: https://appshunter.io/ios/app/novellia-webnovel-and-romance/id6745779187.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 20 ## Most critical reviews (10 lowest-rated) ### 1/5 — Why do I need to pay *2026-07-07* If you make something like each day you can reed a chapter for free it could make the less passion people considering to buy it rather than making people buy it without knowing if it would be worth it ### 1/5 — Don’t pay *2025-11-08* Paid and still can’t read chapters **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. At the same time, can you tell us your userid, you can find it in your "My" page, it will help us solve it ASAP. ### 1/5 — Took my money *2025-10-12* Great to read except it makes you pay, no biggie I did and still can’t get past the first chapter! Can’t figure out how to contact anyone either **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. ### 1/5 — Scam!!! *2025-10-02* Paid to finish reading a story and they didn’t even display a single chapter. It was just a brief summary on the story then I’d scroll to the bottom and it would say the end. Hands down fraud **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. You can also tell us your user Id, you can find it in you "My" page, it will help us solve it ASAP. Sorry to bring you the issue again. ### 1/5 — Don’t get *2025-09-30* You literally can’t even read the story’s it won’t work absolutely awful I want my money back **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. You can also tell us your user Id, you can find it in you "My" page, it will help us solve it ASAP. Sorry to bring you the issue again. ### 1/5 — Dont download *2025-06-23* This sucks **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. You can update to our newest version，we have confidence to bring you a better experience. ### 1/5 — Novellia *2025-06-22* Absolutely awful, making me pay to finish a story. I wouldn’t recommend this app because once you read a story its bound to leave you on a cloffhanger **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. ### 1/5 — Payment Options Don’t Work *2025-06-17* Every time I try to make a purchase for a VIP membership it loads then says pay fail. It won’t load anything to complete a purchase. **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. ### 1/5 — Paid for VIP today not credited *2025-06-17* I paid and it did not register me as a VIP. Would not let me continue story!!!! **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. You can update to our newest version，we have confidence to bring you a better experience. ### 3/5 — Good but there are some bugs *2025-06-17* Downloaded for a specific story I saw in an ad just to get to the end of chapter 1 and find out you need to pay to read the rest! Wasn’t a problem for me though until I tried paying and it was not working at all.. **Developer response:** We are so sorry to bring you this issue. After the launch of the new app, due to our oversight, it has brought you a very poor user experience. We have now made optimizations, and the latest version will be released soon. We hope you can give it another try. At the same time, we have also added a large number of interesting stories, looking forward to providing you with a better experience. You can update to our newest version，we have confidence to bring you a better experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*