# Novello: Webfic & Web Novels — user reviews > 30 indexed App Store user reviews of Novello by Woohoo Tech. Ltd., rated 4.61/5 from 646 ratings. - Source: https://appshunter.io/ios/app/novello-webfic-and-web-novels/id1571063383/reviews - App overview in markdown: https://appshunter.io/ios/app/novello-webfic-and-web-novels/id1571063383.md - Rating breakdown: 5★ 507 · 4★ 75 · 3★ 32 · 2★ 12 · 1★ 20 ## What do users think of Novello? Overall sentiment: negative **Pros** - 💎 Engaging stories - 👍 User-friendly layout - 🤩 Enjoyable reading experience **Cons** - 🐛 Frequent crashes - 💰 Expensive in-app purchases - 🤔 Unclear earning system for bonuses **Commonly reported bugs** - Disappearing books and lost progress - Incorrect chapter unlocking and coin deduction - Crashes when opening books **Most requested features** - More ways to earn free bonuses - Subscription option to unlock chapters - Better bug fixes and app stability ## Newest reviews (10 of 30) ### 2/5 — Didn’t get coins twice *2022-03-05, version 1.25* The books are good I didn’t get my coins twice now I contacted Novello and they needed first transaction number I send them the transaction number then they say to refresh the page and Novello has not been able to fix the issue ### 2/5 — .. *2022-02-23, version 1.25* At this point I’m finna delete this app I been saving my bonus points so I can read a lot but this app takes the points I been saving I have gained 105 bonus points but I’m at 40 when 4 days ago I was at 75 then yesterday I was at 50 now I’m at 40 ima stick with Wattpad because this app is not it yea the books got my attention but I’m not finna sit here and waste money ### 3/5 — Where’s the book *2022-02-13, version 1.25* I was in the middle of reading a really good story closed my phone. Came back and I couldn’t find it anywhere. I looked through the whole app and it just vanished. ### 3/5 — question. *2022-02-09, version 1.25* How can I change the language? Can someone help me please. ### 3/5 — Not sure what I rate…. *2022-02-02, version 1.25* At first it was going great! Found a book I was into and bought some coins just enough to unlock all the chapters in the book. It took 10 dollars… at first I was confused thinking it didn’t go through but I check my account and it definitely did. Then I thought maybe it takes a few days so I waited. It’s been a while now and still no coins… tried to contact someone but didn’t know how or where to go. Now I’m stuck on a cliff hanger and lost 10 dollars 😫 if I’m being honest being stuck on it cliff hanger is the worse part!!! ### 2/5 — It’s ok *2022-01-21, version 1.25* It cost too much to purchase chapters. It only gives you 2 chapters to read! Ughh annoying! ### 3/5 — More ways to get free bonuses *2022-01-09, version 1.24* There should be more ways to get free bonuses and maybe for each commercial you watch it’s 5 bonuses instead of 2 . But the books are really good just wish the bonuses were more . ### 3/5 — Waist of money *2022-01-04, version 1.24* So I downloaded this app because I love reading. I got hooked by a story off of Facebook and downloaded the app, but this app is just like all the other apps out there they hook you in and then you have to pay to read the rest so I paid $10 to finish this short story that had so many spelling and grammatical errors and in some areas didn’t even make sense. Like all the other apps I finished the book with 0 coins left and deleted the app. I’d rather pay for a real book than pay for a story that’s short and unedited. Don’t get me wrong the storyline was cute, but it seemed like a high school student who didn’t speak good English wrote it. ### 3/5 — HELP *2021-10-16, version 1.14* The app worked fine for 2 days I even bout coins to finish a story. Now it won’t open it just does a loading screen then closes is something wrong I want answers please and if it doesn’t get fixed then I want my money back ### 2/5 — Not good *2021-07-07, version 1.2* I don’t like the app. It doesn’t give an option to sign in or a way to get coins so I can read the locked chapters. I also keep having to close the app out and reopen it. I can’t save a book to the library. I can’t really do anything on the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes *2023-03-04, version 1.25* Everytime I open a book to read it crashes and closes the app ### 1/5 — App crashes *2023-02-13, version 1.25* It’s a great app to read on. Great books. The last 5 days not so great. You open the app works fine. You open a book and the app crashes.UPDATE: still hasn’t been fixed. Does no one read these reviews? ### 1/5 — Not worth the download *2022-05-23, version 1.25* The stories are ok, but the writing is horrible. The in app purchases are expensive for the quality of the writing. I spent $5 for a poorly written, underdeveloped story that took an hour to read. As I was reading, I couldn’t help but feel like the app was a money making scheme. ### 1/5 — Not sure why the 5 stars? *2022-04-24, version 1.25* Ok the stories are decent but having to either do whole list of things namely watching ads, keeping the app open to earn “read time” just to get 1 or 2 chapters is tiring. And having over 66 “bonus” credits is still not enough yo unlock a chapter for “free” without having to buy coins. And the coins are expensive when you need an average of 30 coins to unlock. There is no subscription option. So really how much $$ do you expect to spend for the coins. Giving up on this. There are better apps out there. ### 1/5 — Stole money *2022-01-08, version 1.24* Bought some coins but never got them, it took the money I bought them a second time and it worked But wasted money on coins i didn't even get ### 1/5 — Problems after the new update! *2021-12-15, version 1.22* I love using this app! lots of good stories but after the new update I’m not much of a fan anymore!! I did a bunch of the new tasks and never got the bounce coins your supposed to get after completing the tasks!! ### 1/5 — :( *2021-10-16, version 1.14* Was a great story I was reading. Made a purchase to fully have the book. Now app is crashing. Before it even loads up 🤦🏻‍♀️ ### 1/5 — App not working *2021-10-14, version 1.14* I found a book that I like and started reading it. I used the app for two days and then I try to log in today and the app won’t allow me to sign it to get my bonuses or read the book that I have started to really get into. Is there an update or a way to fix this problem? ### 1/5 — Not all there…. *2021-08-05, version 1.6.0* I downloaded the app and after some searching found the book I wanted. I picked up where I left off from the ad. The pages were numbered however, chunks of the book are missing and part of the noun-verb useage is incorrect. When you get hooked on a book you should be able to read it without having to decifer it. ### 1/5 — Not a good app *2021-07-11, version 1.3* Unlike most novel apps this one does not have an option to earn coins to continue reading. I really wanted to finish the one I started but it would cost so much to finish. So going to delete and read something from one of my other apps or book’s. ## Most praised reviews (10 highest-rated) ### 5/5 — The Alpha and Omega *2022-06-24, version 1.25* Good book to read ### 5/5 — Love *2022-04-30, version 1.25* Can wait to finish next keeps you on your toes ### 5/5 — The Alpha’s Heart *2022-04-28, version 1.25* This story is my most favorite!! I couldn’t wait to read the next chapter! The intense and passion that was effortlessly well done that it sent chills all over me!! I commend the person who wrote this story!! Please write another for me to read!! ### 5/5 — His Human Mate *2022-04-23, version 1.25* The book was absolutely amazing. I loved it. ### 5/5 — Super cute stories *2022-01-18, version 1.24* Crazy lovable stories, I can’t stop reading. I read a story a while back and I was trying to look for this app for the longest because I couldn’t remember which one was and finally found it again. ### 5/5 — Love *2022-01-02, version 1.24* Love ### 5/5 — It’s decent *2021-11-20, version 1.20* It’s a decent app .. If you like reading as much as me I mean it’s better app to be able to read books it’s a lot more better than a lot of other apps… specially if you don’t want spend alot money out pocket for be able to read but still only gives you a chapter to read but it’s better then most I think could be little more better but I’m not complaining… ### 5/5 — Found some of my fav novels on here!! *2021-07-21, version 1.4.2* The app is pretty new but easy to use. I have seen a lot of efficient updates and improvement since I first started using it. Looking forward to more authors joining this app!! ### 4/5 — My mate mine *2021-12-01, version 1.20* Good until the end I hated how it ended ### 3/5 — Good but has some bugs. *2022-03-24, version 1.25* I love the stories on the app and how it is laid out but there are some glitches that need to be worked out. We have to “earn” bonuses to unlock chapters if we don’t want to pay for chapters which is fine. But when you spend 2-3 days saving up for big chapters and the app takes the bonuses, gives you the 5 free ones for unlocking a chapter for the day, then doesn’t actually unlock the chapter it’s irritating. Now I have to wait a couple days until I’m able to have enough to try again. This isn’t the first time this has happened. The other thing that is annoying is some times chapters get duplicated when being uploaded. All of a sudden you finish a chapter and the next thing you know you just unlocked the same chapter and are out of coins/bonuses. I hope these bugs get fixed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*