# Novelsago — user reviews > 142 indexed App Store user reviews of Novelsago by Chenzhou Qire Information Technology Co., Ltd., rated 4.40/5 from 677 ratings. - Source: https://appshunter.io/ios/app/novelsago/id6451091330/reviews - App overview in markdown: https://appshunter.io/ios/app/novelsago/id6451091330.md - Rating breakdown: 5★ 506 · 4★ 76 · 3★ 26 · 2★ 14 · 1★ 55 ## What do users think of Novelsago? Overall sentiment: negative **Pros** - 💖 Engaging stories - 👍 User-friendly app - 🤩 Fascinating books **Cons** - 💰 Extremely expensive to read books - 🤑 Coins/subscription model is a rip-off - 📝 Poor editing and proofreading - 🤬 Disappearing progress and purchases **Commonly reported bugs** - Coins not awarded properly for tasks - Presentation errors when trying to earn bonus coins - Login issues and lost progress **Most requested features** - Ability to purchase full books at a reasonable price - Consistent coin pricing across chapters - Unlimited reading subscription option - Restore previously purchased content ## Newest reviews (15 of 142) ### 1/5 — Urgent: Missing Book Progress – The Alpha’s Chosen Mate *2026-01-19, version 2.0.9* Subject: Urgent: Missing Book Progress – The Alpha’s Chosen Mate Hello Novelsago Team, I’m following up regarding my previous message about my book The Alpha’s Chosen Mate, which has completely disappeared from my library. I had unlocked chapters 1–149 and invested coins into them, but now all my progress is gone, and the chapters I paid for are locked again. I can provide screenshots of my library, coin transactions, and any receipts needed to verify my purchases. Please restore my access to all chapters I’ve already unlocked, or refund the coins I spent. This story is extremely important to me, and I would like to continue reading it without losing the time, effort, and money I’ve invested. I appreciate your prompt attention to this matter and hope it can be resolved as quickly as possible. Thank you, Fellow Reader ### 3/5 — To expensive *2025-12-10, version 2.0.9* You’re charging for 15 chapters doesn’t make sense the amount of funds the books are awesome but to go through a subscription it’s insane ### 1/5 — SCAM *2025-11-18, version 2.0.7* They charge you an arm and a leg to read . This is horrible. You are supposed to entice people into reading not discouraging them by high charging costs Your company should be ashamed and penalized for this ### 1/5 — Disappointed reader *2025-10-30, version 2.0.7* To the Novelsago Team, I am beyond furious right now. I logged into my account today, just like I do every single day to collect my daily coins and read my story, only to find that the book I’ve been reading—my main book, the one I’ve been investing my time, coins, and emotions into—is completely gone from my library. I searched for it, and to my shock, every single chapter I had already unlocked and paid for is locked again. Do you understand how frustrating that is? I was already over chapter 100, and now it’s like everything I’ve read and paid for doesn’t even exist anymore. I didn’t delete the book, I didn’t log out, I didn’t switch devices—nothing. Yet somehow all my progress and paid chapters just disappeared like it means nothing. I’ve spent coins, time, and energy on your app because I genuinely enjoyed using it. But this? This feels like a total scam. If a book gets taken down, changed, or moved, users who already paid for content deserve their progress and purchases restored. It’s completely unfair and unacceptable to just erase it without notice. I need you to restore my access to all the chapters I’ve already unlocked or refund me the coins I used—immediately. I can provide the book title, chapter range, and even proof of coin transactions if necessary. But I refuse to let my money and time go to waste over a glitch or mishandled update. Fix this issue now, or I’ll be warning other readers not to waste their time and money on an app that doesn’t value its users’ purchases. Sincerely, A very angry and disappointed reader ### 1/5 — EXPENSIVE *2025-07-18, version 2.0.6* Some of these stories are good but omg they are practically scamming you out of money to read them. Their “monthly subscriptions” are just for coins only, you don’t get full access to stories like other apps. The farther you get into a story the more it costs. Some are over 300 chapters. To read it all without depending on a daily reload or watching countless ads, you’re paying hundreds of dollars. This shouldn’t be permitted or they need to grant full access to people who have monthly subscriptions ### 1/5 — Not worth it *2025-06-04, version 2.0.6* I read a portion of a book, spent over 20x the amount a good book at a store would have been and there were errors in almost every paragraph. The audacity ### 1/5 — Overly priced *2025-05-13, version 2.0.3* I bought some coins thinking it would get me a good ways into the book but it did not. So I started looking at subscriptions to see if there was a way to unlock all chapters if you were a subscriber. There was not. Super disappointed with this app. You can buy an audio book with other apps at a lot cheaper price. Deleting this app. ### 2/5 — Not for me *2025-04-29, version 2.0.3* For the price you shouldn’t have to use coins. It’s ridiculous and not worth the cost. ### 1/5 — Too expensive *2025-04-28, version 2.0.3* The coins required to purchase a chapter is criminal. Surely the app producers can make better deals to encourage readership. Even purchasing a weekly or monthly package still doesn’t allow you to finish a book and you’d need to keep topping up with extra coins. It’s a shame because the stories I’ve started to read were enjoyable but I will not waste my money. How can a book cost you at least £100 to read? ### 1/5 — Short and pricey *2025-04-21, version 2.0.3* The chapters are 5 pages (too short to be a chapter) and the option to view ads to unlock the next chapter would be great if the chapters weren’t so short. I have Kindle Unlimited and pay for it but that gives me access to as many books as I want without having to watch ads or pay for coin to buy my next chapter. The books on the app might be good but not worth the price or hassle to unlock the next 5 page chapter. ### 2/5 — Over priced *2025-04-16, version 2.0.3* The stories are great but the top up are to much and go by really fast and no one wants to sit there and read or watch ads just to get more coins there’s other apps that charge less. ### 1/5 — Nope *2025-04-09, version 2.0.3* Read one book…. Coins to read a chapter is expensive almost $60 to read 25 chapters. NOPE ! Deleted app ### 2/5 — Expensive *2025-03-23, version 2.0.2* I love the novels but hate how expensive it is! I have read a few books on here now and have spent close to $100 to finish reading some of the books. One in particular I spent money to read all of the chapters available a few months ago, went in today to see if the story had been updated yet and it’s completely locked down again. I’m not seeing an option to even restore previous purchases. Another app I’ve found offers a monthly subscription fee and have unlimited reading which is 100 times better than paying per chapter. I would love to finish Alpha’s Forbidden Attraction , but I refuse to pay for chapters again that I had already paid for. ### 3/5 — All of them *2025-03-04, version 2.0.2* Better be rich! ### 1/5 — Poor app *2025-02-11, version 2.0.1* The app wouldn’t open so I deleted it. When I was able it utilize it all the decent coins are gone as was the book I was reading. I tried logging into Apple and Facebook and again no coins ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam you can’t cancel and keeps charging you *2026-08-17, version 2.1.0* Be ware of the this scam app they say you can cancel it nothing shows up in your iTunes subscription for you to be able to cancel it at all ! It’s a china scam that just keeps charging you credit card ! Avoid at all costs ! Had to call my credit card company to cancel it ! ### 1/5 — App cancellation *2026-07-08, version 2.1.0* The app is impossible to cancel even though it links you to your own subscription page, the app is not there to cancel. Customer service does not respond to emails! ### 1/5 — Can’t CANCEL a subscription *2026-06-16, version 2.1.0* it’s impossible to cancel a subscription as it doesn’t show up in your subscriptions on your phone, and can’t cancel it from the app. have tried to email them no reply DONT get this app. waiting for my banking app to update so i can block the payments! ### 1/5 — Auto renew issues *2026-06-16, version 2.1.0* I set up the weekly plan as I was trying to finish one of the stories. When I went to cancel it it is not showing in my iOS subscriptions to cancel, I tried to contact customer service but it keeps saying my messages to them can’t be sent. While the book was good this experience is terrible. There’s no ability to make contact with the company and their instructions are incorrect, seems very deceptive. ### 1/5 — CANCEL MY SUBSCRIPTION *2026-06-10, version 2.1.0* They keep charging me even when I canceled my subscription. DO NOT SUBSCRIBE! ### 1/5 — Bad *2026-06-10, version 2.1.0* Keeps charging me and I have no subscription ### 1/5 — Scam *2026-06-01, version 2.1.0* Sooo expensive, would cost over $100 to finish a book and no way to cancel a subscription. No customer service. ### 1/5 — They are a huge scam *2026-05-23, version 2.1.0* They won’t allow a subscription cancellation, it’s not on Apple Pay subscriptions and then their so called “customer service” just takes you to a facebook page. ### 1/5 — DO NOT GET *2026-05-16, version 2.1.0* Impossible to cancel repeated payments. ### 1/5 — Nul *2026-01-20, version 2.0.9* Malgré S un abonnement à plus de 23 € il faut encore payer pour lire les livres complet ARNAQUE ## Most praised reviews (10 highest-rated) ### 5/5 — Cost is insane *2026-05-19, version 2.1.0* Cost and usability are terrible especially considering the cost per book ### 5/5 — Tomber amoureuse au bord de la mort *2025-08-21, version 2.0.7* Addictif ### 5/5 — Love *2025-06-09, version 2.0.6* Love the book currently on love the points and free opportunities to read ### 5/5 — Still reading *2025-02-09, version 2.0.0* Very cool books ### 5/5 — Perfekt *2025-02-07* Perfekt für Leute die nicht immer in die Bibliothek gehen können da sie dann alles mobil auf dem Handy haben ### 5/5 — Soo good *2025-02-05, version 2.0.0* Love this app ### 5/5 — offered to the alpha triplets *2025-01-15, version 2.0.0* its engaging ### 5/5 — Love this app *2025-01-10, version 2.0.0* There’s a great and beautiful stories, I’m so fascinante. ### 5/5 — Stories *2024-12-31, version 2.0.0* Love the stories. They are so interesting. I wish the chapters didnt cost so many points ### 5/5 — Alfas forbidden attraction *2024-12-30, version 1.1.9* I am fascinated --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*