# Novuna Personal Finance — Novuna Personal Finance

> Mobile app for managing personal finance agreements, checking balances, and making payments. (iPhone/iPad app by Mitsubishi HC Capital UK PLC.)

- Source: https://appshunter.io/ios/app/novuna-personal-finance/id1489935440 (this page in markdown: same URL + `.md`)
- Developer: [Mitsubishi HC Capital UK PLC](https://appshunter.io/developer/1486570048)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 68 MB
- Languages: American English
- Released: 2019-12-12
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/novuna-personal-finance/id1489935440/reviews.md

## What is Novuna Personal Finance?

Novuna Personal Finance customers can now manage all of their finance agreements in one place with our new mobile app. 

Features:
-	Check your remaining balance 
-	View how many repayments you have remaining
-	Make a payment 
-	Get a settlement quote
-	Update your personal details
-	Sign in using your fingerprint – no more passwords

## Key features

- Check remaining balance
- View remaining repayments
- Make a payment
- Get settlement quote
- Update personal details
- Fingerprint sign-in

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/novuna-personal-finance/id1489935440/reviews.md

### 1/5 — Recent update

*2026-08-14*

App forced me to update and now I can’t even log in. Keep getting a ‘error signing in’ message when all details are correct - absolutely useless.

### 1/5 — No longer able to use

*2026-08-13*

Previous app worked really well able to keep o. Top of finances and check repayments and balances. However since the app updated the next button is too low down on the screen and I am unable to now select the next button to log in you have to scroll all the way down try and pull the screen up and select next at the same time which you are unable to do

### 1/5 — Update ruined the app

*2026-08-05*

I was enjoying the app until the recent update. Now I can’t get back in to the app and trying to reset password or PIN number is saying error logging in. Not a happy customer.

**Developer response:** Hi, sorry to hear that you're having issues after updating. This may be due to a sizing issue. We're working on a fix. For the time being, you could try reducing your phone's text size (Settings>Display>Font Size) or turning off Easy Mode as from some testing this has fixed the issue in some cases. If you need further support, then please email customerservice@novunapersonalfinance.co.uk with your agreement number and "App Store review" in the subject. Thanks

### 1/5 — Constantly logging me out

*2026-06-02, version 2.0.7*

Rubbish app

### 1/5 — Rubbish App

*2026-05-30, version 2.0.7*

This app is rubbish. If you need to change any details,
Such as new passwords or PIN, it’s a nightmare to navigate. Horrible.

### 1/5 — Constantly logs me out

*2026-05-20, version 2.0.7*

This stupid app constantly logs me out. And for some reason, every time this happens I’m forced to reset the password.

Please fix it.

### 1/5 — Horrible App

*2026-03-02, version 2.0.7*

All the details right and system keeps telling me it isn’t.

### 5/5 — Easy

*2026-02-18*

App is very straightforward, easy to use, also quick and easy to pay off your loans, check your loans and keep track. No hustle, definitely recommend.

**Developer response:** Hi, thanks for your positive feedback! Glad to hear that you find the app easy to use and provides the functions you need!

### 1/5 — Dreadful app

*2026-02-16, version 2.0.7*

Clearly launched before proper testing. Impossible login / registration process. Tried four times inc deleting and redownloading - and gave up n

### 1/5 — Face ID is broken and the PIN system is a nightmare

*2026-02-09*

Don’t bother with this app if you value your time or sanity. Despite "enabling" Face ID every single time I log in, the app ignores it and forces me back to a manual login every time it closes.

To make matters worse, they use an outdated, randomized PIN entry system that feels like a chore from twenty years ago. In an era of seamless biometrics, Novuna’s tech is clunky, frustrating, and behind the times. I’m moving my business elsewhere to a company that actually understands modern UX. Avoid.

**Developer response:** Hi there, sorry to hear that you've had issues enabling Face ID. Just to clarify, Face ID can be enabled by going into phone settings, apps, select Novuna App and ensure Face ID is toggled on. If you have tried this and still having issues then please get in touch at customerservice@novunapersonalfinance.co.uk

## Frequently asked questions about Novuna Personal Finance

### What can I do with the Novuna Personal Finance app?

The app allows you to manage all your Novuna finance agreements in one place. You can check your remaining balance, see how many repayments are left, make payments, and get a settlement quote. It also enables you to update your personal details and offers secure fingerprint sign-in.

### Is the Novuna Personal Finance app free to use?

Yes, the app is free to download and use for Novuna Personal Finance customers. There are no charges associated with managing your accounts or using the features provided within the application.

### How do I sign in to the app?

You can sign in to the app using your fingerprint for a secure and quick login experience, eliminating the need to remember passwords. This feature enhances both security and convenience for users.

### Can I make payments through the app?

Yes, a key feature of the app is the ability to make payments directly towards your finance agreements. This provides a convenient way to stay on top of your repayment schedule.

## Version history (last 5 releases)

### 3.0.4 — 2026-08-17

We've delivered our biggest update yet, rebuilding the app from the ground up to create a smoother, more intuitive experience.
-A refreshed home screen with improved shortcuts to the features you use most
-A new bottom navigation bar that makes it easier to move between key areas of the app
-More flexible login management, allowing you to update your PIN or password independently
-Support for password managers, enabling you to securely save and autofill your login details
-Simplified personal information management, making it easier to review and update your details

Update now to experience the latest improvements.

### 3.0.2 — 2026-08-03

We've delivered our biggest update yet, rebuilding the app from the ground up to create a smoother, more intuitive experience.
-A refreshed home screen with improved shortcuts to the features you use most
-A new bottom navigation bar that makes it easier to move between key areas of the app
-More flexible login management, allowing you to update your PIN or password independently
-Support for password managers, enabling you to securely save and autofill your login details
-Simplified personal information management, making it easier to review and update your details

Update now to experience the latest improvements.

### 2.0.7 — 2025-07-31

Login Issue Fixed – We've resolved a problem that was affecting some users during sign-in. You should now be able to log in without any issues.

Improved Feedback Tool – We’ve switched to a new feedback provider behind the scenes. It looks and works the same, but helps us manage your feedback more efficiently.

### 2.0.6 — 2024-06-25

- Bug fixes and stability improvements

### 2.0.5 — 2024-02-28

Welcome to the latest version of our app.

You can now choose a 6 digit PIN to log in with instead of a memorable word.
Simply log in as standard using the characters from your memorable word and then pop over to My Profile to choose a 6 digit PIN.

We've also updated the password restrictions which you'll see if you ever have to reset your password in the future.

Update today to enjoy the latest features

## More apps by Mitsubishi HC Capital UK PLC

- [ID&V Me](https://appshunter.io/ios/app/id-and-v-me/id1576751320)
- [My Novuna Charging](https://appshunter.io/ios/app/my-novuna-charging/id6737622319)

All apps by Mitsubishi HC Capital UK PLC: https://appshunter.io/developer/1486570048

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
