# Now Mobile - Intune — Microsoft Intune MDM MAM

> Employee self-service portal for IT, HR, and departmental requests. (iPhone/iPad app by ServiceNow.)

- Source: https://appshunter.io/ios/app/now-mobile-intune/id1494183300 (this page in markdown: same URL + `.md`)
- Developer: [ServiceNow](https://appshunter.io/developer/844397809)
- Category: Business, Productivity
- Price: Free
- Rating: 3.50/5 from 10 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 151 MB
- Languages: American English, Arabic, Bulgarian, Croatian, Czech, Dutch, Finnish, Canadian French, German (Germany), Hebrew and 16 more
- Released: 2020-01-23
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/now-mobile-intune/id1494183300/reviews.md

## What is Now Mobile?

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. 

Examples of things you can do in the app: 

• IT: Request a laptop or a reset password  

• Facilities: Set up a new workspace or book a conference room  

• Finance: Request a corporate credit card  

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document 

• HR: Create or update a profile or check the vacation policy  

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.  

 

NOTE: This app requires the ServiceNow Rome instance or later.

© 2026 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

## Key features

- Request IT resources (laptops, password resets)
- Manage workspace and room bookings
- Process financial requests (credit cards)
- Handle legal document signing (NDAs, onboarding)
- Update HR profiles and check policies
- Unified departmental workflow management

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/now-mobile-intune/id1494183300/reviews.md

### 1/5 — Waste of time unusable

*2023-05-30*

Initial login just went round in circles telling me to login then that I was logged in without access as I had a (null account) no information anywhere on what’s causing this do I wasted 30 mins of my life should be options to give minus scores

### 1/5 — Glitchy

*2023-02-28*

Frequently non-responsive and glitchy

### 1/5 — Not good for IT

*2022-12-12*

I guess this app is meant for someone more on the business side. For ITIL IT staff - nothing really here for you.

This feels like the shell of an app.

### 2/5 — Flaky

*2022-03-01*

Typically requires me to login at least twice before I can access any content and the session expires near instantly. We use the app to Covid health checks when entering the building, so mornings I go in I am forced to use this atrocious login process 4+ times. 
Also the app is just called “Mobile” so when I try to search for Service Now it never comes up. Super inconvenient.

## Frequently asked questions about Now Mobile

### What is Now Mobile - Intune?

Now Mobile - Intune is a business application that allows employees to find answers and complete tasks across IT, HR, Facilities, Finance, and Legal departments from a single mobile interface. It is powered by the Now Platform®.

### What can I do in Now Mobile - Intune?

You can perform various actions such as requesting a laptop or password reset, booking a conference room, requesting a corporate credit card, signing onboarding documents, and updating your HR profile. It aims to simplify employee interactions with company services.

### What are the system requirements for Now Mobile - Intune?

This app requires a ServiceNow Rome instance or later to function correctly. It is compatible with iPhones and iPads.

### Is Now Mobile - Intune free to use?

Yes, Now Mobile - Intune is available for free. The provided data indicates it is a free application with no mention of in-app purchases or subscription fees.

### Does Now Mobile - Intune have ads?

No, Now Mobile - Intune does not contain advertisements. The application data specifies that it has no ads, ensuring an uninterrupted user experience.

### How often is Now Mobile - Intune updated?

The latest version of Now Mobile - Intune is 21.2.0, released on April 23, 2026. While specific update frequency isn't detailed, this indicates ongoing development and support.

### What is the user sentiment for Now Mobile - Intune?

The app has a rating of 3.5 stars from 10 ratings. This suggests a mixed but generally positive reception from its current user base.

### Who is the developer of Now Mobile - Intune?

Now Mobile - Intune is developed by ServiceNow Inc., a company specializing in digital workflow solutions for enterprises.

## Version history (last 5 releases)

### 22.0.1 — 2026-08-11

New: 
- Liquid Glass design updates across the mobile experience 
- Introducing ServiceNow Otto across mobile experiences 
- Redesigned settings screen with modern interface and expandable sections 

Fixed: 
- Push notifications redirect to a screen that reads ‘No data' 
- Error is thrown when user selects a chart from the ALP 
- Icon badge notification count is not cleared after notifications are read remotely 
- Images captured in-app are changed from portrait to landscape 
- Smart routing from list, form, and KB links to apps doesn't work 
- Focus does not start at the beginning of the page when selecting a location 
- Enhanced Chat citation links don’t work properly 
- Mobile questionnaire details text is cut off under the question 
- Smart assessment attachment upload fails on first attempt 
- A blank screen is observed on login despite successful authentication 
- Users can't be mentioned in the Activity Stream in Japanese 
- The checklist details screen is greyed out even if the ‘Available offline’ option is on 
- Submitting a secondary IFS causes attachments added to the original one to disappear 
- Images captured by the app camera or uploaded to a work order task have no geolocation data
- Fix camera not showing on legacy form screens

Detailed release notes can be found on the ServiceNow product documentation website.

### 22.0.0 — 2026-08-01

New: 
- Liquid Glass design updates across the mobile experience 
- Introducing ServiceNow Otto across mobile experiences 
- Redesigned settings screen with modern interface and expandable sections 

Fixed: 
- Push notifications redirect to a screen that reads ‘No data' 
- Error is thrown when user selects a chart from the ALP 
- Icon badge notification count is not cleared after notifications are read remotely 
- Images captured in-app are changed from portrait to landscape 
- Smart routing from list, form, and KB links to apps doesn't work 
- Focus does not start at the beginning of the page when selecting a location 
- Enhanced Chat citation links don’t work properly 
- Mobile questionnaire details text is cut off under the question 
- Smart assessment attachment upload fails on first attempt 
- A blank screen is observed on login despite successful authentication 
- Users can't be mentioned in the Activity Stream in Japanese 
- The checklist details screen is greyed out even if the ‘Available offline’ option is on 
- Submitting a secondary IFS causes attachments added to the original one to disappear 
- Images captured by the app camera or uploaded to a work order task have no geolocation data 

Detailed release notes can be found on the ServiceNow product documentation website.

### 21.5.2 — 2026-07-29

Fixed: 
-Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' 
-Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers 
-Mobile questionnaires details text under the question is cut-off 
-Images failing to upload 
-Unresponsive app when Face ID and access PIN enabled

Detailed release notes can be found on the ServiceNow product documentation website.

### 21.5.1 — 2026-07-23

Fixed: 
-Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' 
-Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers 
-Mobile questionnaires details text under the question is cut-off 
-Images failing to upload 

Detailed release notes can be found on the ServiceNow product documentation website.

### 21.5.0 — 2026-07-02

Fixed: 
-Smart assessment attachment upload fails and an unanswered question error appears on 'Submit' 
-Captured image attachments saved in Display P3 color space cause color shift in non-color-managed viewers 
-Mobile questionnaires details text under the question is cut-off 

Detailed release notes can be found on the ServiceNow product documentation website.

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## More apps by ServiceNow

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All apps by ServiceNow: https://appshunter.io/developer/844397809

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*