# NowServing by SeriousMD — Connecting Doctors & Patients

> Connects patients with doctors for appointments, consultations, and healthcare management. (iPhone/iPad app by LeapFroggr.)

- Source: https://appshunter.io/ios/app/nowserving-by-seriousmd/id1490833154 (this page in markdown: same URL + `.md`)
- Developer: [LeapFroggr](https://appshunter.io/developer/1083889022)
- Category: Medical
- Price: Free
- Rating: 4.90/5 from 614 App Store ratings · 15 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 175 MB
- Languages: American English
- Released: 2020-01-08
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nowserving-by-seriousmd/id1490833154/reviews.md

## What is NowServing by SeriousMD?

The NowServing app helps connect you to your doctors, so you can receive the healthcare that you deserve. 

The NowServing app (by SeriousMD) was originally built to help inform you about your queue position, so you can make the most of your time. Roam around the mall, finish chores, have some coffee and go back to the clinic when it’s almost your turn.

With the current situation the country is in, we've brought out a ton of new features to better keep both you and your doctors safe.

Today, the NowServing app also gives you a way to:
* Book a schedule with your doctor
* Chat with your doctor's staff to ask for schedules or ask minor questions
* You can be notified if the doctor is already IN and has started clinic
* You will be notified if the doctor cancelled the clinic due to an emergency
* You can now do online video consultations with your doctor
* Save transcripts of your online consult
* Have access to the prescriptions and other files sent to you by your doctor
* Receive your lab results from Hi-Precision
* Order medicines online and get it delivered straight to where you are

We've also partnered with companies like Hi-Precision, Medicard, MedExpress and more to offer you more convenience. 

We've worked hard to bring you this app and we're continuing to work day in and day out on updates to better improve the app. We hope it'll be able to help you and your family. Keep safe!

## Key features

- Book doctor appointments
- Chat with doctor's staff
- Real-time clinic status updates
- Online video consultations
- Access prescriptions and files
- Receive lab results
- Order medicines online

## What do users think of NowServing by SeriousMD?

Overall sentiment: mixed

**Pros**

- 👍 Great user interface, easy to use
- 👍 Excellent app for Filipinos abroad to consult with doctors in the Philippines
- 👍 World-class telehealth app with hundreds of doctors available
- 👍 Consultations are exceptional, saving time and hassle
- 👍 Pathology requests and prescriptions delivered to inbox
- 👍 Easier to book appointments and find prescriptions
- 👍 Good for booking consultations for family members
- 👍 Doctors are sensitive, never in a rush, and caring
- 👍 Love the app and how it makes life easier

**Cons**

- 😞 Service not delivered as requested, double payment taken, no refund
- 😞 Impossible to log in, verification code not sent
- 😞 Avoid specific doctors due to poor consultation quality and being cut off
- 😞 Unprofessional doctors who don't respect patient time or manage schedules well
- 😞 Unable to create an account, several errors, no support
- 😞 App freezes during registration and initial use on newer iOS versions
- 😞 Scheduling problems: cannot schedule 2 doctors on the same day in the same hospital, cannot reschedule (cancels and blocks)
- 😞 Some regular doctors are not on the platform

**Commonly reported bugs**

- Verification code not sent for login
- App freezes during registration and initial use
- App does not work on newer iOS versions (e.g., iOS 14.6)
- App blocks customers after cancelling appointments due to rescheduling issues

**Most requested features**

- Ability to rate doctors
- Hourly appointments to allow scheduling on the same day in the same hospital
- Ability to 'favorite' doctors for easy future access

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/nowserving-by-seriousmd/id1490833154/reviews.md

### 1/5 — Service not delivered as requested double payment taken, no refund

*2026-02-28, version 10.2.2*

Booked a doctor consultation and paid through the web. Subsequently asked to also pay through the app as showed “not paid”. Doctor then said she was not available due to private issues. Refund request submitted for double charge, with no reply. I’m an accountant / ex-auditor and this feels like a scam. Be careful.

### 5/5 — Thank you

*2026-01-03, version 9.15.0*

Saved my life

### 5/5 — Thank you

*2025-01-21, version 9.5.0*

As always kind and considerate to patients medical needs the team are friendly, supportive and enthusiastic.
Thank you!

### 5/5 — Excellent App!

*2025-01-20, version 9.5.0*

It's a great app for Filipinos abroad who like to be seen by our Doctors in the Philippines. It helps us get a consultation straight away and ask for advice.

### 1/5 — Impossible to login

*2024-10-03*

The just don’t send the verification code

### 1/5 — Love the app, hate the doctors

*2024-09-08, version 9.3.1*

Avoid Derma BEATRICE MAXINE CHAN at all cost. Asked the most basic questions for 30 seconds and spitted out prescriptions right away, that’s it. I wasn’t even done talking and she kept cutting me off. That’s P1,200 folks, what a ripoff. The app has no way to rate the doctors too so… I guess I’m back to finding a better virtual consult app.

### 1/5 — Unprofessional Doctor

*2024-09-08, version 9.3.1*

I live here in US and I have an appointment with one the REIs named Dr. Cialuj Teza Agbayani. I missed my first appointment and I rebooked it. The second one was not successful because the secretary told that she’s really busy, the third booking came and I already gave up as I waited for hours because the doctor has a procedure going on. It’s very disappointing because they didn’t respect my time. She cannot manage handling her own schedule for the patients. Please, if you can’t commit to your patients online, don’t involve yourself to this kind of online consultation because your just wasting the time of your patients if you’re always late to show up.

### 1/5 — Unable to create account. Several errors, no support.

*2024-06-14, version 9.1.0*

Unable to create account. Several errors, no support.

### 5/5 — great user interface

*2024-05-02, version 9.1.0*

love the user interface of the app. easy to use. lots of features. love the online consultation option and tons of doctors to choose from based on location. keep up the good work.

### 5/5 — World class telehealth medical app in the Philippines.

*2024-02-01*

Im really impressed. The app is world class. 
There are literally hundreds of doctors available to choose from, general medicine and specialists. 
Every consultation Ice had had been exceptional. Saved me so much time and hassle dealing with local Medical Centers. Pathology requests, prescriptions delivered to inbox.

## Frequently asked questions about NowServing by SeriousMD

### What does the NowServing app do?

The NowServing app connects patients with their doctors. It allows users to book appointments, chat with clinic staff, receive real-time updates on clinic status, and conduct online video consultations. It also provides access to prescriptions, lab results, and enables online medicine ordering.

### What are the key features of NowServing?

Key features include booking doctor schedules, chatting with staff for inquiries, receiving notifications about doctor's arrival or cancellations, conducting online video consultations, saving consultation transcripts, accessing prescriptions and files, receiving lab results, and ordering medicines for delivery.

### Is NowServing free to use?

The app is free to download and use. While the description doesn't detail specific in-app purchase costs, it indicates a 'free with in-app purchases' monetization model, suggesting some services or features might incur charges.

### What kind of devices is NowServing compatible with?

The provided description does not specify compatibility details for operating systems or device types. However, as a mobile application, it is generally expected to be available on major smartphone platforms like iOS and Android.

### How can NowServing help me manage my healthcare?

NowServing streamlines healthcare management by centralizing communication and services. You can easily schedule appointments, ask quick questions, monitor clinic wait times, have virtual visits, and access important medical documents like prescriptions and lab results all within one app.

## Version history (last 5 releases)

### 10.5.1 — 2026-05-12

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find. 

In this update:
        *  Enhanced design to help you navigate and find what you need faster
        *  Easily find new doctors and book a schedule with them
        *  A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
        *  A revamped Files area to better show you all the documents that you have received from your doctor
        *  An all new Messages area to keep track of your conversation with your doctor

------------------------
We're working hard each and every day to bring out new improvements to the app. 
If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded.

Please continue to support NowServing, share the word, tell your friends and family.

1. Tell your friends and even doctors about us
2. Please leave us a review here on the App Store

Every little help counts. 

It won’t take more than 1 minute. Take care and stay safe!

### 10.5.0 — 2026-05-11

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find. 

In this update:
        *  Enhanced design to help you navigate and find what you need faster
        *  Easily find new doctors and book a schedule with them
        *  A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
        *  A revamped Files area to better show you all the documents that you have received from your doctor
        *  An all new Messages area to keep track of your conversation with your doctor

------------------------
We're working hard each and every day to bring out new improvements to the app. 
If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded.

Please continue to support NowServing, share the word, tell your friends and family.

1. Tell your friends and even doctors about us
2. Please leave us a review here on the App Store

Every little help counts. 

It won’t take more than 1 minute. Take care and stay safe!

### 10.4.0 — 2026-04-07

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find. 

In this update:
        *  Enhanced design to help you navigate and find what you need faster
        *  Easily find new doctors and book a schedule with them
        *  A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
        *  A revamped Files area to better show you all the documents that you have received from your doctor
        *  An all new Messages area to keep track of your conversation with your doctor

------------------------
We're working hard each and every day to bring out new improvements to the app. 
If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded.

Please continue to support NowServing, share the word, tell your friends and family.

1. Tell your friends and even doctors about us
2. Please leave us a review here on the App Store

Every little help counts. 

It won’t take more than 1 minute. Take care and stay safe!

### 10.2.2 — 2026-02-18

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find. 

In this update:
        *  Enhanced design to help you navigate and find what you need faster
        *  Easily find new doctors and book a schedule with them
        *  A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
        *  A revamped Files area to better show you all the documents that you have received from your doctor
        *  An all new Messages area to keep track of your conversation with your doctor

------------------------
We're working hard each and every day to bring out new improvements to the app. 
If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded.

Please continue to support NowServing, share the word, tell your friends and family.

1. Tell your friends and even doctors about us
2. Please leave us a review here on the App Store

Every little help counts. 

It won’t take more than 1 minute. Take care and stay safe!

### 10.1.1 — 2026-02-11

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find. 

In this update:
        *  Enhanced design to help you navigate and find what you need faster
        *  Easily find new doctors and book a schedule with them
        *  A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
        *  A revamped Files area to better show you all the documents that you have received from your doctor
        *  An all new Messages area to keep track of your conversation with your doctor

------------------------
We're working hard each and every day to bring out new improvements to the app. 
If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded.

Please continue to support NowServing, share the word, tell your friends and family.

1. Tell your friends and even doctors about us
2. Please leave us a review here on the App Store

Every little help counts. 

It won’t take more than 1 minute. Take care and stay safe!

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## More apps by LeapFroggr

- [SeriousMD Doctors EMR/EHR](https://appshunter.io/ios/app/seriousmd-doctors-emrehr/id1083889023)
- [Learn Time for Kids](https://appshunter.io/ios/app/learn-time-for-kids/id6754603823)

All apps by LeapFroggr: https://appshunter.io/developer/1083889022

## Related topics

[leapfroggr](https://appshunter.io/ios/topics/leapfroggr) · [nowserving by seriousmd](https://appshunter.io/ios/topics/nowserving-by-seriousmd) · [nowserving](https://appshunter.io/ios/topics/nowserving) · [consultation](https://appshunter.io/ios/topics/consultation)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
