# NPPD On the Go! — Nebraska Public Power District

> Mobile utility account management for Nebraska Public Power District customers. (iPhone/iPad app by Smart Energy Systems LLC.)

- Source: https://appshunter.io/ios/app/nppd-on-the-go/id1480760596 (this page in markdown: same URL + `.md`)
- Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242)
- Category: Business, Utilities
- Price: Free
- Rating: 4.50/5 from 3,590 App Store ratings · 69 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 66 MB
- Languages: American English
- Released: 2020-03-18
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nppd-on-the-go/id1480760596/reviews.md

## What is NPPD On the Go!?

The Nebraska Public Power District (NPPD) mobile app makes it faster and easier for NPPD Retail customers to access your account anytime, anywhere. It’s free to download and gives you convenient, secure access to your NPPD account on-the-go and in the palm of your hand. 

- Create an Online Account

- View and pay your Bill
- View your Account Summary
- View Payment and Usage History
- Receive Alerts and Notifications (Billing/Outage/Service/Usage)
- Sign up for Paperless Billing / Budget / Payment Extensions
- Service Requests (Move In/Out/Transfer)
- Contact NPPD 
- And much more!

## Key features

- Create online account
- View and pay bills
- View account summary
- Payment and usage history
- Receive alerts and notifications
- Sign up for paperless billing
- Service requests

## What do users think of NPPD On the Go!?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient bill payment
- 💡 Helpful features (view usage, outages, etc.)

**Cons**

- 🐢 Slow app performance
- 🐛 Login/password issues
- 💰 Inconvenient fees for online payments

**Commonly reported bugs**

- App crashes when trying to enable Face ID
- Unable to update account information

**Most requested features**

- Save payment method information
- Add option to schedule future payments
- Improve app speed and stability

## Recent user reviews (10 of 69)

All indexed reviews: https://appshunter.io/ios/app/nppd-on-the-go/id1480760596/reviews.md

### 1/5 — This company sucks

*2026-08-19, version 2.5*

NPPD sucks as there billing is over priced and do not work with any one and if you get shut  off they charge you 500.00 on top of your monthly bill to get your service restored

### 1/5 — Only because I have to.

*2026-08-04, version 2.4*

The app is garbage. Payment methods cannot be saved and must be entered. Every single time. Login is a nightmare. I use this app only because I absolutely have to.

### 3/5 — Inconsistent usage data

*2026-07-27, version 2.4*

Some days the app shows time of use kWh and doesn’t on other days, only total usage. Since time of use is designed to benefit both the customer and the utility, usage data in a timely fashion is good for both.

### 3/5 — Review

*2026-07-15, version 2.4*

The app has changed and become a pain in the butt to submit a payment quickly.

### 1/5 — App

*2026-07-09, version 2.4*

My information never saves and payments are always not accepted

### 1/5 — Cost

*2026-06-14, version 2.3*

Please stop charting so much. I’m thankful for your workers and then risking their lives for us just to have electricity and I understand you have to pay them, but don’t forget about us. Have a great day. Thank you.

### 1/5 — Inaccessible To Many

*2026-06-08, version 2.3*

Only works on newer phones (5G or later). Out of the hundreds of people I know, only a handful can get the app on their phone. Many, including myself, will not use 5G phones.

### 2/5 — Finely painted junk

*2026-04-28, version 2.3*

This app is a piece of junk with a nice coat of paint.  Every single time I opened it, despite having Face ID enabled AND choosing “trust this device”, I have to re-request a 2FA code.  It doesn’t even save my name in the billing address when submitting a payment despite entering it every month.  Absolute junk.

### 1/5 — Terrible app

*2026-04-12, version 2.3*

Just like the rest of the company, this app is very unintuitive.

### 1/5 — Glitchy

*2026-03-12, version 2.2*

Ever since they updated the app it has been glitchy and won’t let me pay the bill through the app. It’s been an ongoing issue that has yet to be resolved

## Frequently asked questions about NPPD On the Go!

### What can I do with the NPPD On the Go! app?

The app allows NPPD Retail customers to manage their electricity accounts conveniently. You can create an online account, view and pay your bills, check your account summary, review payment and usage history, and receive important alerts. It also supports signing up for paperless billing, budget billing, payment extensions, and submitting service requests like move-ins or move-outs.

### Is the NPPD On the Go! app free to use?

Yes, the app is free to download and use. Nebraska Public Power District provides this service to its retail customers at no cost, offering convenient and secure access to account management features directly from your mobile device.

### What kind of alerts can I receive through the app?

The app provides alerts and notifications for several important account-related events. These include billing notifications, outage updates, service alerts, and usage notifications. This helps you stay informed about your electricity service and account status.

### Can I make payments through the app?

Yes, you can view and pay your bills directly through the NPPD On the Go! app. It offers a secure and convenient way to manage your payments anytime, anywhere, ensuring your bills are paid on time.

### What if I need to request a service like moving?

The app facilitates service requests, including moving in, moving out, or transferring your service. You can easily submit these requests through the app, streamlining the process of managing your electricity service when you change your address or need to adjust your account.

## Version history (last 5 releases)

### 2.5 — 2026-08-06

This update includes new upgrade with UI improvements and better performance.

### 2.4 — 2026-06-25

This update includes new upgrade with UI improvements and better performance.

### 2.3 — 2026-04-07

This update includes new upgrade with UI improvements and better performance.

### 2.2 — 2026-02-20

This update includes new upgrade with UI improvements and better performance.

### 2.1 — 2026-01-30

This update includes new upgrade with UI improvements and better performance.

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## More apps by Smart Energy Systems LLC

- [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468)
- [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334)
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- [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281)
- [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723)
- [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
