# NRG GYM 2 — user reviews > 17 indexed App Store user reviews of NRG GYM 2 by Fit Cloud Technology Limited. - Source: https://appshunter.io/ios/app/nrg-gym-2/id1485225121/reviews - App overview in markdown: https://appshunter.io/ios/app/nrg-gym-2/id1485225121.md ## Newest reviews (4 of 17) ### 1/5 — Can’t log in *2020-04-07* Can’t log in. Tried to rest password and I am told that the link has been sent to my email address - no link received (checked spam box etc). Have tried several times. **Developer response:** We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with the name of your gym and the email you use to log in. ### 1/5 — Can’t log in *2020-04-04* Great idea but unable to log in. Tried to reset but no reset email. **Developer response:** We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with the name of your gym and the email you use to log in. ### 1/5 — You can’t even log in😤 *2020-03-01* Tried to even change my password but it doesn’t work still kept telling me username and password wrong **Developer response:** We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with your gym facility details. ### 1/5 — Nobody at the Gym gets back to you *2020-02-22* Requested a plan x3 times........but got nothing. And you can’t book an induction. **Developer response:** Thanks for getting in touch. It's your gym that looks after requests, so we would suggest speaking directly to a member of staff. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor *2025-01-23* Please updated this app! Nice gym, nice equipment but the app is poor compared to other gyms. Very basic, only able to see classes. ### 1/5 — App really lets them down *2023-12-22* I like my gym but this app is only useable for class bookings and even those are bare bones details - they absolutely need to start adding the class instructor names to the classes. Some instructors are good and some bad and if I could know who was taking the class I would go more often! The app itself has no other purpose- there’s no content on the on demand or workout pages, it’s like those pages are just for show. It’s rather confusing but I’ve deleted and re downloaded and it’s never improved so I guess it’s just Terrible! ### 1/5 — Doesn’t work since update *2023-09-30* App doesn’t open or load since the latest update so totally useless. **Developer response:** Hello, thank you for your feedback. I am sorry to hear the app is not working as expected for you. Are you still experiencing these issues? If so, we would be more than happy to assist you further. ### 1/5 — Nothing loads *2022-08-01* Downloaded this as I joined recently. Literally nothing loads on the app, keep getting error messages on every single page. Can’t book any classes or anything, just don’t bother with this app it’s terrible **Developer response:** Hi Pink rythm, thank you for your feedback, we are very sorry to hear the app is not working as expected for you. Are you still experiencing these issues? If so, we would be more than happy to assist further. ### 1/5 — Useless *2021-12-09* The gym group has a much better app with live tracking of capacity, automatically logging your gym sessions based on entry and exit time aswell as much more useful feature. This app is completely useless and too complicated to use **Developer response:** Thank you for your feedback, sorry to hear this. - We have an app user guide we can send through if this would help? ### 1/5 — Pretty basic *2021-08-01* Awful app with no really use ### 1/5 — This company stole my money. Avoid at all costs *2021-05-19* I saw this app last year and saw we had a gym in my area. I signed up to their gym after liking the app. This company has been debiting money out of my account without my consent during lockdown. Avoid downloading this app and signing up to this gym. ### 1/5 — Logging in *2021-05-04* Issues logging on. Perhaps app needs updating by the developers ### 1/5 — Doesn’t work for me *2021-04-17* Can’t get past the privacy policy. Keep clicking ‘Accept’ but nothing happens. IPhone XS. Version 1.24.0 ### 1/5 — Can’t log in *2020-07-16* Keeps saying that link has been sent to my email, but I didn’t get any link. I can access my account from the website as usual but the app 👎🏼 **Developer response:** We're sorry to hear that you've had a negative experience with the app. Please get in touch with us at app@membr.com with the name of your gym and the email you use to log in. ## Most praised reviews (3 highest-rated) ### 5/5 — Great App for on demand workouts *2020-04-18* Had issues logging in but sent message to my local pump gym via Facebook and they responded with a password that worked immediately. Fantastic resource for home workouts during lockdown. I have had a go at classes I wouldn’t have tried in a studio full of people. Thanks! ### 3/5 — Good app *2022-05-05* It’s a good app but why isn't gym capacity on the app? Would be a 5 star app **Developer response:** Hello, thank you for your feedback. We will pass this feedback over to our product team to look into further. ### 3/5 — Please add Spin to the On Demand Library *2020-09-27* Spin classes are always fully booked as people book and then don’t turn up so please add Spin sessions to do on demand on bikes in the gym as an alternative. Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*