# NS Travel Planner — #1 OV app of The Netherlands

> Netherlands public transport journey planner with real-time updates and bike hire. (iPhone/iPad app by NS Reizigers B.V..)

- Source: https://appshunter.io/ios/app/ns-travel-planner/id370362301 (this page in markdown: same URL + `.md`)
- Developer: [NS Reizigers B.V.](https://appshunter.io/developer/370362304)
- Category: Travel
- Price: Free
- Rating: 4.80/5 from 6,821 App Store ratings · 356 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 194 MB
- Languages: American English, Dutch
- Released: 2010-05-03
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ns-travel-planner/id370362301/reviews.md

## What is NS Travel Planner?

About the NS app
The free NS app is your ideal travelling companion. It lets you plan your entire journey to any address in the Netherlands and keep up to date with the latest travel information and any disruptions as you go. You can also easily check where you can hire a public transport bicycle or shared car in your area, or quickly find the nearest P+R if you are travelling partly by car. See how crowded it is on the train and have your tickets quickly on hand. Everything to help you get going by whatever transport suits you best today.

Why traveling with the NS app
+ Best app in the Public Transport category
+ over 2 million users
+ Quick, safe and easy payment
+ The “Nearby me” feature lets you see exactly which forms of transport are available in the neighbourhood, from train, bus, tram and metro to public transport bicycles and shared cars. All in a single overview. So it’s the easy way to plan your entire door-to-door journey.
+ Arrange it all easily in Mijn NS. You can check your balance, access your journey information, simply change your travel class and view and change your season tickets.

Feedback
Every journey starts with the NS app. That’s why we’re always improving the app with new functions that will help you with your journey even more. If you have any questions, tips or other feedback, let us know in the app. That will let us make the app experience even better!

## Key features

- Journey planning to any address
- Real-time travel information
- Public transport bicycle and shared car hire
- Train crowding information
- Ticket and season ticket management
- Nearby transport options overview

## What do users think of NS Travel Planner?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Convenient for planning trips
- 💡 Helpful for international travelers
- 👍 User-friendly interface
- 🚀 Accurate real-time information

**Cons**

- 🐛 Login issues
- 🐛 Unreliable app performance
- 💡 Lack of Apple Pay/Wallet integration
- 🐛 Inconsistent language support
- 🐛 Ticket purchase problems

**Commonly reported bugs**

- App crashes frequently
- Login process is unreliable
- Ticket information not always accurate
- Saved trips feature not working as expected
- Disruption notifications not always up-to-date

**Most requested features**

- Add Apple Pay and Apple Wallet support
- Improve language translation and consistency
- Allow ticket purchases without a Dutch bank account
- Provide better disruption notifications
- Integrate saved trips more prominently

## Recent user reviews (10 of 356)

All indexed reviews: https://appshunter.io/ios/app/ns-travel-planner/id370362301/reviews.md

### 3/5 — No Apple Pay

*2026-08-06*

Good for finding train times. But no Apple Pay, so quicker to buy at station ticket machine.

### 1/5 — Taal? Hopeloos!

*2026-07-27*

Ik wil de app in het Nederlands. Op mijn duitse telefoon helaas onmogelijk. WAARDELOOS!!!!

### 1/5 — Emmen

*2026-07-19, version 8.49.0*

GRONINGEN EMMEN ! Don’t correct !! The timetable in the NS app appears to be incorrect for bus 300.

At the bus stop, the electronic departure board shows that bus 300 departs every 30 minutes, but the NS app only shows departures once every hour. This discrepancy makes the app unreliable for trip planning.

Please check and correct the timetable so that it matches the actual departures shown on the stop display.

Thank you.

### 1/5 — Tickets werden nicht bereit gestellt

*2026-07-17*

Man kauft die Tickets, alles wird vom Konto abgezogen aber die Tickets werden nicht bereit gestellt. Man hat als Tourist keine andere Alternative und kommt somit nicht zum Gleis und zurück. Den Zug nehme ich hier somit nie wieder!

### 3/5 — Apple Pay ???

*2026-07-15*

Quand ?? Wanneer ??

### 1/5 — Trash

*2026-07-06*

Absolute trash app. No Apple Pay and also in general, not very convenient

### 1/5 — Bad design and non functional

*2026-06-05, version 8.46.0*

It used to be fine, i even had the option to keep the old design. Now i am forced to use the new one, which isnt working at all. Its sluggish and when i go see earlier trains there are duplicate rows.

### 1/5 — Train left earlier than scheduled?

*2026-06-01, version 8.45.0*

33 train left at 32? In front of me with a staff standing next to me? Donne if that would happen if I am Dutch

### 1/5 — NS

*2026-05-31, version 8.45.0*

Not working

### 2/5 — Na de nieuwste update gaat de app niet meer open.

*2026-05-30, version 8.45.0*

Na de allerlaatste update gaat de app niet meer open.

## Frequently asked questions about NS Travel Planner

### What does the NS Travel Planner app do?

The app helps you plan your entire journey to any address in the Netherlands. It provides real-time travel information, including disruptions, and allows you to find and hire public transport bicycles or shared cars. You can also check train crowding and access your tickets.

### What are the key features of the NS Travel Planner app?

Key features include door-to-door journey planning, real-time travel updates, a 'Nearby me' function to see available transport options (train, bus, tram, metro, bikes, cars), train crowding information, and easy management of tickets and season tickets through 'Mijn NS'.

### Is the NS Travel Planner app free to use?

Yes, the app is free to download and use. While the app itself is free, it does have in-app purchases, which may relate to ticket purchases or other services facilitated through the app.

### What kind of journeys can I plan with this app?

You can plan any journey to any address within the Netherlands. The app integrates various modes of public transport, including trains, buses, trams, and metro, and also helps you find options for public transport bicycles and shared cars if you're traveling partly by car.

### Can I manage my tickets and season passes with this app?

Yes, you can easily manage your tickets and season tickets through the 'Mijn NS' section of the app. This includes checking your balance, accessing journey information, changing your travel class, and viewing or changing your season tickets.

## Version history (last 5 releases)

### 8.52.0 — 2026-08-24

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more.

In this version we fixed the issue that some travelers had with  the app correctly showing their e-tickets.

Lift information in the travel planner
Traveling with a stroller, wheelchair, or heavy bags? Turn on ‘Show lift information’ in Travel options to see whether lifts along your route are working, and how any outage affects your journey.

If you have any questions or suggestions, please let us know. Enjoy your trip!

### 8.51.0 — 2026-08-12

Every journey starts in the NS app. That’s why we continuously improve the app with big and small adjustments to help you on your way even better. In this release we’ve optimized the planner’s loading times. We also fixed a bug where the selected light mode was forgotten when the device was in dark mode. And do you often use an OV‑fiets? Make sure you’re logged into the app — you’ll then see your active ride and even a Live Activity on your lock screen, which now properly stops as soon as you return the bike.

If you have any questions or suggestions, please let us know. Enjoy your trip!

### 8.50.0 — 2026-07-28

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more.

If you have any questions or suggestions, please let us know. Enjoy your trip!

### 8.49.0 — 2026-07-15

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more.

If you have any questions or suggestions, please let us know. Enjoy your trip!

### 8.48.1 — 2026-07-14

Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more.

If you have any questions or suggestions, please let us know. Enjoy your trip!

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## More apps by NS Reizigers B.V.

- [NS Lab - doe mee](https://appshunter.io/ios/app/ns-lab-doe-mee/id1396003637)
- [NS Perronwijzer](https://appshunter.io/ios/app/ns-perronwijzer/id1444310781)

All apps by NS Reizigers B.V.: https://appshunter.io/developer/370362304

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
