# nsave: Global USD Accounts — user reviews > 291 indexed App Store user reviews of nsave by Masref Ltd, rated 4.10/5 from 438 ratings. - Source: https://appshunter.io/ios/app/nsave-global-usd-accounts/id6471736519/reviews - App overview in markdown: https://appshunter.io/ios/app/nsave-global-usd-accounts/id6471736519.md - Rating breakdown: 5★ 315 · 4★ 29 · 3★ 8 · 2★ 8 · 1★ 78 ## What do users think of nsave? Overall sentiment: neutral **Pros** - 🚀 Fast and reliable transfers - 👍 Easy to use and setup - 🔒 Secure platform - 💰 Competitive exchange rates - 💳 Useful features like virtual cards **Cons** - 🐛 Bugs and app crashes - 🕰️ Slow customer support response - 💸 High service fees - 🚫 Limited country support **Commonly reported bugs** - Failed transfers with funds deducted - Account freezing and delayed withdrawals - Inconsistent feature availability across regions **Most requested features** - ACH bank details for more countries - Crypto deposit option - Freeze/unfreeze card feature - Improved onboarding and verification process ## Newest reviews (13 of 291) ### 2/5 — Card Removed? *2026-08-27, version 2.3.2* I Just Use This App Because it Allows You To Receive/Send and Spend Via Card, But After few days Card option is gone for pakistani users, is it any way to get a card from nsave for spending? ### 2/5 — Too much swift charges *2026-08-24, version 2.3.1* Very fast and reliable but the 20$ charges for swift international is too much kindly work on this and reduce the charges imagine you are being paid 100$ and they remove a whole 20$ it is bad ### 3/5 — Delay *2026-08-11, version 2.2.13* Its always received delayed. I tested with elevatepay from last few weeks. One withdraw to elevatepay and another to nsave. Nsave always delyed, infact my local bank withdraw is still processing where I already got everything from elevatepay on my local bank. Source is Upwork (Payment Screw) and still hold for what?????????????????? ### 1/5 — Told my money was "returned" three times. It never was. Months later, still nothing. *2026-08-05, version 2.2.13* I've worked with the same client for almost 3 years and never once needed a contract for payments — until nsave asked for one on a payment my client sent via Gusto on June 23. I told them to just decline the payment if my Gusto statement wasn't sufficient. They told me it was declined. It wasn't — my client and Gusto never received anything back. I went ahead and created a contract specifically to satisfy nsave's request. Their response to that was to permanently close my ACH account, citing "internal risk management policy," no further explanation given. The whole time, my nsave dashboard displayed this payment as "Declined." It wasn't. The money was sitting in my JP Morgan bank account (Provided by nsave). Support then gave me two different explanations for the rejection, one day apart (payment sent under a company name vs. missing verification info), each promising an automatic return within 14–20 business days. Neither happened. Before that, I'd already been told once that the money had already been returned — also false. It took my client's payroll provider, Gusto, pulling the raw ACH trace and handing it to me directly to get nsave to even acknowledge the funds were still sitting there untouched. Genuine credit to Gusto — they answered a customer support request thoroughly and quickly, with no runaround. Without that documentation, I don't believe nsave would have engaged with this at all. Even after that proof, I was given a transaction reference number and told the return "cannot be rejected at this stage" — with zero documentation of when, how, or whether it will actually reach my client. Two emails later, a different representative asked me what the reference number even was, and whether I still needed help or wanted the case closed — after all of the above was already documented in the same thread. I CC'd nsave's founder on every single email in this thread. Not one reply. I've used Wise, Payoneer, Xoom, EvaluatePay and many other for 7 years without a single payment issue or account closure. nsave markets itself as built to give people from unstable, high-risk regions safe, accountable access to their money. My experience has been the opposite: less access, less accountability, and less honesty than anywhere else I've banked. This is a specific, documented, months-long failure to return a customer's confirmed-received funds — not a one-off delay. I still didn't received the money nor my client received it return. Here is full email thread if anyone interested. Change the (dot) to . 1. drive(dot)proton(dot)me/urls/T5H61VQARG#B2jaFZFN8Lys 2. drive(dot)proton(dot)me/urls/CFRE8B1540#XU7mB0eAou4g ### 1/5 — App not Working *2026-08-02, version 2.2.11* Truly bad app! If App store allow me to add screenshots here. First of all, I withdraw amount from Upwork in Nsave and Elevate Pay to test, it is deposited in Elevate Pay app same day or the 2nd day of withdrawal and it’s 5th day and I don’t get any deposit in Nsave app. Its completed from Upwork same day. 2ndly, the app is not working now, it says “Something went wrong please try agian or restart the app”. Strange! I have some payments in the app I want to withdraw, I don’t recommend this app at all! Stay Safe! ### 1/5 — Poor *2026-07-26, version 2.2.10* Don’t waste ur time with this app, they don’t even have a good support team , poor services, avoid ! ### 1/5 — Crypto Payment via solana *2026-07-22, version 2.2.10* I’m Hammad, I’m nsave regular user from last two days I make a transaction on solana address to receive usd in nsave, my amount is successfully sent from sending wallet and shows as a in progress in nsave from last two days, Customer support stops to reply me they are active and didn’t reply me, Too much bad and irresponsible behaviour from customer support. ### 1/5 — Support system so bad *2026-07-17, version 2.2.6* I have a payment issues. When I contact there support they send me message replay after 2 days. And still they taking like a bot. Bad bad bad and frustrating ### 1/5 — Proof it arrived 2 July — $28,750 still not credited *2026-07-15, version 2.2.6* I have used nsave for months to receive my Upwork earnings. On 1 July 2026, Upwork sent $28,750.06 to my nsave USD account ending 1347, and Upwork has now provided the ACH receipt from the originating bank, which confirms the funds posted to nsave’s JP Morgan Chase account on 2 July 2026 with item status Processed and no return, while Upwork’s payment processor separately confirms the transfer was successful with no returns or rejections, meaning the money has sat with nsave’s banking partner for over two weeks and was never sent back. My nsave statement still shows nothing credited and my balance is unchanged, so only nsave can release it, yet every follow-up for 15 days produces the same reply, that the case has been escalated and they are waiting, with no timeline and no explanation, even though I have supplied every document requested including my Upwork Certificate of Earnings. Please either credit the $28,750.06 or return it to the originator so Upwork can restore it. I am now filing complaints with the US CFPB, the FTC and the UK FCA. ### 1/5 — Please avoid this app, they’re thieves *2026-07-14, version 2.2.6* I received €500 into my account May 25th 2026, when the money came Nsave held my money and ask for information about the money which I did provided what I could, they’re asking me to send IDENTITY CARD of the person who sent me the money which I refused because it makes no sense, they restricted my account permanently with my €500 and they told me they’ll get back to me in 30 days or even before 30 days, now 30 days have passed and nsave are not even responding to my messages on their app or my emails they didn’t say anything about the money, I told them to refund the money they didn’t refund nor respond up till now, I tagged on my X (twitter) they still didn’t do anything about my money up till now This people are thieves… ### 1/5 — Bring back virtual cards for regions that you had initially started for *2026-07-13, version 2.2.5* İt hurts me to not be able to use virtual cards anymore from PL; and then i was able to use redotpay virtual card and was sending usdt vis the solana network integration but now that too isnt possible for some reason; As the send crypto is gone for me ### 1/5 — هو كويس بس دايما يحرق الدم ويعصب المستخدم *2026-07-02, version 2.2.4* نفسي مره استخدمه مايحرقش دمي ### 3/5 — Good app *2026-06-23, version 2.2.2* Very good app for receiving payments ## Most critical reviews (10 lowest-rated) ### 1/5 — Suspended account without prior Notification *2026-08-27, version 2.3.2* NSave is just a trash. I shifted from Payoneer because of high fees there and tried using NSave. I got 1 payment and they suspended my account. Never refunded me. Their support is pathetic. They told me they can’t even listen to me anymore. ### 1/5 — Very bad application *2026-08-24, version 2.3.1* Very bad app, my request was rejected twice to open an account without any explanation, and I can’t even delete the accounts I’ve created, horrible experience, I don’t recommend it ### 1/5 — IBAN fees *2026-08-22, version 2.3.1* So the app is asking me to pay to create IBAN, but since I created a fresh account, I dont have any funds in it. And to fund it I need an IBAN. Its a cycle where I am stuck. Please help me. ### 1/5 — Useless *2026-08-19, version 2.2.6* My Amount got stuck and I am unable to withdraw ### 1/5 — Funds declined despite full documentation, then silence *2026-08-17, version 2.3.0* I received an ACH transfer from my own business account and nSave’s compliance team asked for documentation. I provided everything — proof of source of funds, full transaction tracking records, the lot. They declined the transfer anyway, with no meaningful explanation. What makes it worse is the support. You get replies to the first two or three messages, and then nothing — hours, then days, with no follow-up. When your money is sitting in limbo, that kind of silence is unacceptable. I’ve used Elevate for the same purpose and the difference is night and day: transfers clear, and when there’s a question, someone actually answers it. nSave is one of the worst apps I have ever used. If you’re moving business funds, look elsewhere. ### 1/5 — Not helping for my fraud-mental transection *2026-08-17, version 2.3.0* I am writing this review again, I am contacting with team from 6 month regarding to purchase that from nsave card, seller has gone and I need my money back. I provide all the proof and nsave team not opening chargeback or credit back on my transection. They are making continuous delays and I am very worried. I dont know what is their benefits for not cooperating with me. ### 1/5 — No support at all *2026-08-11, version 2.2.13* I have been chasing your support team for over a month for a single transaction that was made in june and i havent been able to get a proper response from your company where is my money ### 1/5 — Fraudsters and Thieves *2026-08-10, version 2.2.13* They Closed my account with huge funds inside. God will judge them… ### 1/5 — 1 STAR - EXTREMELY DISAPPOINTING EXPERIENCE *2026-08-10, version 2.2.13* I have honestly never experienced such a frustrating process with a financial service. My account was placed under review, and I have been fully cooperative from the beginning. I provided my employment contract, payslips, UTR/self-employment documentation, invoices and all other documents requested. Despite this, the process has been extremely slow and I repeatedly have to explain the same situation and provide further documentation. The worst part is the communication. I have clearly explained that the funds are urgently needed, yet I can wait a day or more for a response, only to receive another request for information or clarification. I completely understand the need for compliance checks. That is not my complaint. My complaint is the poor communication, slow responses and lack of effective handling of the situation. When someone’s money is being held and they have provided everything requested, they deserve clear communication and timely assistance. This has been one of my most disappointing experiences with a financial service. I sincerely hope nsave improves its customer support and review process. ### 1/5 — Money hold and took it !!! *2026-08-09, version 2.2.13* Very bad bad bad bad pooooor service they took 100€ and asked me to give them the sender ID wtf!!! They never reply they don’t even refund the money to the original source I’ve been waiting for a week and none is replying trash service trash !! Avoiiiid this company or app or whatever it is they are scammers !!! ## Most praised reviews (10 highest-rated) ### 5/5 — Exciting *2026-08-23, version 2.3.1* Good ### 5/5 — Fabulous *2026-08-07, version 2.2.13* Wish I knew about this app before, could have started my online trading way more earlier. ### 5/5 — Good app *2026-08-06, version 2.2.13* Excellent experience with Nsave! The onboarding process was quick and straightforward, and the platform is very easy to use. Everything feels secure, transparent, and well-designed. The customer support team is responsive and helpful whenever I have questions. Overall, I’m very satisfied with the service and would definitely recommend Nsave to anyone looking for a reliable financial platform. ### 5/5 — Professional, reliable, and built for international business *2026-07-18, version 2.2.6* Excellent banking experience. The platform is smooth, reliable, and genuinely built for international transactions. I recently went through a routine payment review and the support team — special mention to the review team — handled everything with professionalism, clear communication, and speed. My payment was verified and released without unnecessary delays. As a business owner receiving international client payments, having a bank that combines a clean interface with responsive, human support makes a real difference. Highly recommend. ### 5/5 — Khan Janny *2026-07-02, version 2.2.4* Service is perfect ### 5/5 — Very easy to use and trusted *2026-06-30, version 2.2.4* It’s incredibly easy to use. If there’s ever any issue or confusion, the support team responds very quickly and is always there to help. The UI is clean and pleasing, and both payments and withdrawals are completely hassle-free. ### 5/5 — Best Banking App in Syria *2026-06-26, version 2.2.4* Such a savior in Syria which allows you to transfer funds into a USD account there ### 5/5 — Cash to Syria *2026-06-22, version 2.2.2* This is a great application. The process was a little mundane. The verification took a while, but eventually when it’s up and running, it’s great for people living in Syria with no ability to get to cash without big costs 3%. ### 5/5 — Great experience *2026-06-22, version 2.2.2* Got to talk to someone to fix my name and it was so quick and I’m so excited to use the app more ### 5/5 — Awais *2026-06-21, version 2.2.2* Instant withdrawal --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*