# NSBPay — user reviews

> 8 indexed App Store user reviews of NSBPay by National Savings Bank, rated 4.30/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/nsbpay/id1568236423/reviews
- App overview in markdown: https://appshunter.io/ios/app/nsbpay/id1568236423.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (8 lowest-rated)

### 1/5 — "Disappointing – The Old Online System Was Much Better!"

*2025-11-05*

Worst app ever! They used to have a pretty good online system before, but this new NSB Pay app is terrible. Constant login issues, unclear or missing transaction history, and overall a useless downgrade. Just another poorly made app!

### 1/5 — Worst app ever. Takes ages to load

*2024-10-28, version 1.6.4*

The app is super slow and can't even process a simple transfer

### 1/5 — Worst App

*2024-10-24*

NSB used to have an easy-to-use app, but now it’s unnecessarily complicated. Why change something that worked perfectly?

### 1/5 — Not working

*2023-07-08, version 1.4.0*

Its not working today

### 1/5 — No Verification

*2021-11-06, version 1.1.0*

People who work overseas can’t get verification code…. Do some needful….

### 4/5 — Regarding the E pass book

*2022-08-02, version 1.2.4*

It would be much greatly admired only if this app had the ability to view the E pass book like other bank apps 
Other than that I haven’t encountered any other hardships 
Please include the E pass book function in a future update 
Thanks

### 5/5 — Great app

*2025-06-07, version 1.6.6*

Great app. Can add other bank account as well. Add a till and it automatically transfers small amounts to the till when you make a transaction. Great option.

### 5/5 — About updating

*2024-10-28, version 1.6.4*

Please update before it’s was better then new update and now it’s very slow we cannot do anything faster so please update again to faster

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*