# NTES — user reviews

> 73 indexed App Store user reviews of NTES by Centre for Railway Information Systems, rated 3.10/5 from 66 ratings.

- Source: https://appshunter.io/ios/app/ntes/id1033073796/reviews
- App overview in markdown: https://appshunter.io/ios/app/ntes/id1033073796.md
- Rating breakdown: 5★ 23 · 4★ 9 · 3★ 9 · 2★ 4 · 1★ 21

## Newest reviews (18 of 73)

### 4/5 — Improved app

*2026-07-18, version 23.5*

This app is my goto for tracking train status. I generally dont use other apps. This app has built in refresh feature, coach position as new features which are good. There is slight delay sometimes while updating status for certain stations or trains and that should be addressed. Else it pretty simple to use and fast.

### 2/5 — Only 50% features of the app work

*2026-06-29, version 23.5*

Indian railways is bigger then many MNC companies combined. All Indians expect app from railways to perform better then expected. 

The NTES App for IOS has following issues

1 - The tile of "Train between Stations" always stays inactive.

2 - The tile of "Live Station" is active when clicked for 1st time but immediately gets inactive thereafter and stays inactive till app is closed.
One can try to click that tile many times but tile simply doesnt work.

3 - The tile of "current train position" is found active  while clicking 1st time but immediately gets inactive thereafter and stays inactive till app is closed. One can try to click that tiles many times but tile doesnt work.

People can not use the app due to above mentioned deficiencies.

Improove the app soon.

### 2/5 — Features lack usability !

*2026-03-30, version 23.4*

Example: List of Trains for a Station is really good to have. But if u have anything more then 30ish without a sort and filter facility what is the use ? Why do we need this list ? Even if a rickshaw person needs this list to manage this service-time, he needs a filter/sort. Useless Indian rail employees ! It’s such a meager tech change but of tremendous user-value.

### 2/5 — Need more update

*2025-07-19, version 22.0*

Do you know how other private train location apps are doing the right thing and what is the difference between NTES and other apps. The second platform describes the correct location of the train and your 1 station tells you back, if you take it seriously, you can also be better.

### 3/5 — Need improvements

*2025-04-23, version 21.3*

Observation 1st when I click on trains b/w stations, application closed like as back button work. 2nd Live update did not work like other application. 3rd Update/changes should be done on regular basis that should be like people, these will create a demand for using the application services.

### 3/5 — Good updates.

*2025-04-18*

I trust this app over any other train status app. The updates are mostly accurate. However it needs updates to keep it engaging like other apps. Good to see the addition of coach position feature. Will be good to show the nonstopping stations between 2 stops so that passengers can track better. A refresh option should also be provided.

### 2/5 — When compare with others this is not Upto there mark.

*2025-01-07, version 19.4*

Other service provider’s are giving exact place ie., station or in between station details and they are very accurate. You people having all data with you can’t even get the information correctly and update.

### 4/5 — Average Delay option is missing

*2024-12-28, version 19.4*

For the same app available in the play store, a very useful option called “see average delay” is available when the train schedule is shown. This option is missing in this app.

### 3/5 — Feature & Options change

*2024-10-18, version 19.4*

Like Delhi metro app; If there is no direct train, show the train schedule ready with the interchange station in the middle of a station. There is a problem of refreshing in the spot your train option due to not having an option. Merge the spot your train option in the train bitween station option so that you do not have to spot the train again.

### 3/5 — Good but needs updates

*2024-10-04, version 19.4*

Its a good and accurate app developed by CRIS. However it does need some basic updates. 
1. Please add a refresh button to the live train status. 
2. Also in those cases where user is simply viewing a list of trains between 2 stations, you can add a button to see those trains’ live running status as well upon clicking on it. I think a simple recurring function will do it. 

Rest everything is pretty good. Hopefully the developers will see to it.

### 3/5 — Best app for iPhone

*2024-09-01, version 19.4*

Please update the app with 
1. Recent searches 
2. Favourite train 
3. Whenever we search for train between two stations, a lot of results come but we are not able to see the live location of the train directly by clicking on those results .. please add live location directly

### 4/5 — Running status history and search problem

*2024-08-02, version 19.4*

Running status history not showing after reopening the app and running status is not working by searching by train name in iphone. Please consider these improvements.

### 4/5 — Handy for live rail status

*2024-07-08, version 19.4*

The live station feature is useful for figuring upcoming trains for a last minute journey plan. A facility to reserve a seat for a train would’ve been even more useful.

Facility to save trains to show current status with a single tap is needed. For a lack of it one has to manually enter train number over and over when inquiring multiple trains at once.

The segregation of live status and train seat reservation may be for the backend logistic reason. However, an app user need not know. A single app front-end user interface shall seamlessly manage the backend access.

### 4/5 — Trains between station is not working since last update of App.

*2024-07-01, version 19.4*

Trains between station is not working since last update of the application 4months ago. App stops abruptly when I click on train b/w stations. Please look into it. Otherwise app is quite smooth.

### 3/5 — Save the recent queries

*2024-01-14, version 19.1*

App doesn't have many of the basic features like keeping a few recent queries (train running status etc.).
It should also show intermediate stations between stopping stations.
Many of the third part apps are much better than this.

### 4/5 — Not showing accurate time of arrival

*2023-09-11, version 19.1*

Not showing correct time of arrival in this app. I am travelling in VSP-SC garib rath I am still In train and the app is showing that Train reached destination SC half an hour ago… this is the second time I am facing this problem. Similarly for another train also app was showing a time earlier than actual time of reaching destination.

### 4/5 — Losing to RailYatri.

*2023-09-10, version 19.1*

I always wondered that why cannot this maintain a history of searches and why I have to input the train number, EVERYTIME! RailYatri seems to be becoming the indisputable AiO app for Indian Rail related matters. CRIS, your effort was so great that I have to give it 4 stars, in stead of the 3 or 2 that I wanted to, in the comparison and current scenario of much superior apps, sarkaari and private! Good job, anyway!

### 3/5 — Bug that restart app

*2023-07-28, version 19.1*

I am using iphone and many a time face an issue tha when I clicked on trains between stations, it pause for few seconds and app closed!
Again when I open app the same incident repeats. Many a time I remove and download it again to work perfectly

## Most critical reviews (10 lowest-rated)

### 1/5 — Works on WiFi but not on cellular net

*2026-02-09*

This app and the ntes enquiry website both work on WiFi but not on cellular network. Serious issue.

### 1/5 — Constantly crashes

*2025-12-24*

Not worked even once these past few years. It just crashes the moment I open it. Developers have not responded in any way.

### 1/5 — Doesn’t even open

*2025-11-29*

It’s been years since this app worked. It crashes soon as I test to open it. The developers are uninterested. In any case.

### 1/5 — App needs significant improvement in terms of stability and basic functionality

*2025-07-01, version 21.3*

Key features such as Train Schedule and Train Between Stations cause the app to crash upon tapping, which makes it difficult to use Key features such as Train Schedule and Train Between Stations cause the app to crash upon tapping, which makes it difficult to use. Additionally, the Live Station feature does not allow station search, further limiting its usability

### 1/5 — Crashes while opening

*2025-06-07*

A decent app when it works. It was working okay but then got bricked with perhaps an iOS update. The developers don’t seem to be interested. In any case, it crashes as soon as I try to open it.

### 1/5 — Crashes all the time

*2025-02-05, version 20.2*

The app needs major bug fixing. It crashes most of the time when trying to use any feature other than ‘spot my train’. The live station doesn’t load station list and can’t search station list, the trains between stations just crashes the app. The app is almost unusable and have to resort to using the web version.

### 1/5 — Train between stations not working

*2024-12-02*

App freezes and closes in iPhone 11 on clicking train between stations

### 1/5 — Worst app ever used.

*2024-11-14, version 19.4*

Truly disappointed with this app. It frequently becomes unresponsive, with buttons that don’t work and features that often fail to load properly. This issue has persisted for years without any real improvement. It’s frustrating that such a longstanding problem hasn’t been resolved, and it seems like a more capable development team is needed to deliver a stable, functional application.

### 1/5 — Worst app

*2023-03-23*

Just doesn’t work on iPhone… just crashes no matter whatever option you choose.

### 1/5 — Sick app !!!

*2022-09-27, version 17.0*

Always keep loading and loading.. You are not going to get any information… I get rid of this app 2 years before and the windows mobile version version is being used.. Now they are going to discontinue windows version and I am forced to install this Sick app again.. You don’t believe, they don’t make any improvements in this app so far.. It keep always loading and loading, and you won’t get any information..

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2025-11-27, version 23.1*

Good app. Dark mode was most welcomed, much awaited. This mode should be extended to RailOne also. 

Try to add seat arrangement of each coach. Currently we need to view this on other website. 

Continue your  good work.

### 5/5 — Train schedule is not operating

*2025-01-29, version 20.1*

From last couple of days, train schedule tab is not operational. As soon as you click this tab, App get closed.

### 5/5 — Not working train between station feature

*2024-11-09, version 19.4*

Please look iOS version feature of train between station not working

### 5/5 — Best app for train enquiry

*2024-02-04, version 19.1*

This app is best as compared to other app i.e., where is my train(Railway in ios) because it doesn’t show annoying ads and also the interface is quite easy to use.
Great work👍.

### 5/5 — Train running status from live station should show

*2023-07-14, version 19.0*

While search for live station position train availability in specified period shows
But after clicking on train no train live location not shows, instead it displays train schedule table
So after clicking on train no, Trains live location should show, in Station live tab

### 5/5 — AN IMPROVEMENT SUGGESTION

*2021-03-10, version 14.2*

In the Live Station section when we see the list of ‘arriving’ trains in next 2 hours, by clicking on any train in the list it provides the time table of that train.
Instead if it showed the “live status” of that train that would be more useful.
Thanks

### 5/5 — Brand new App

*2020-01-08, version 8.0*

After so many years :... app had been updated for search option of between stations. I’ve been waiting for this feature for years.

### 5/5 — The best and working version till date

*2020-01-06, version 8.0*

Congratulations IRCTC. FINALLY you did it. The best and fastest version of NTES has been rolled over to the iphone users. The app is working 100 times faster of old version. All the features are also working so smooth. I liked it. Thank you so much IRCTC

### 5/5 — Most Dependable Application of Indian Railways

*2019-04-13, version 6.5*

While travelling by train I always use this application before leaving home to catch the train. It saves my lots of time and stress about finding correct information of train. Thanks.

### 5/5 — To provide Station Timetable

*2018-07-06, version 6.2*

Please develop to provide particular station timetable so that we can easy find out train coming and going from a particular station. For example Coimbatore Station Timetable will show all the trains that stops and starts.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
