# ntouch®

> Mobile video relay service with interpreters and enhanced participant visibility. (iPhone/iPad app by Sorenson Communications, Inc..)

- Source: https://appshunter.io/ios/app/ntouch/id441554954 (this page in markdown: same URL + `.md`)
- Developer: [Sorenson Communications, Inc.](https://appshunter.io/developer/358815148)
- Category: Social Networking, Utilities
- Price: Free
- Rating: 4.10/5 from 497 App Store ratings · 94 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 44 MB
- Languages: American English, European Spanish
- Released: 2011-08-17
- Data updated: 2026-08-27
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/ntouch/id441554954/reviews.md

## What is ntouch®?

Enjoy the best-possible video relay experience on your mobile device!

With unrivaled features supported by passionate interpreters, the ntouch® app provides the power of Sorenson Relay anytime, anywhere – even on the go. ntouch now includes the Sorenson Wavello feature that lets you and everyone on the call Be Seen.

To learn more and to apply for an account, please visit
https://www.sorenson.com/video-relay/

## Key features

- Mobile video relay experience
- Passionate interpreters
- Sorenson Wavello feature
- Be Seen feature
- On-the-go access

## What do users think of ntouch®?

Overall sentiment: negative

**Pros**

- 🚀 Smooth video quality
- 🔒 Reliable security
- 👍 Helpful interpreters
- 💡 Useful features like location sharing

**Cons**

- 🐛 Frequent crashes and disconnections
- 👎 Interpreter issues like incorrect information or hanging up
- 🤔 Confusing login and account management
- 🔋 Drains battery quickly

**Commonly reported bugs**

- Calls randomly disconnecting
- Inability to answer incoming calls
- Persistent 'server down' messages
- Camera rotation issues on M1 Macs

**Most requested features**

- Add 'do not disturb' mode for VP
- Improve syncing across devices
- Allow customization of app layout
- Provide better support for newer devices and iOS versions

## Recent user reviews (10 of 94)

All indexed reviews: https://appshunter.io/ios/app/ntouch/id441554954/reviews.md

### 1/5 — Want to use on two devices? Good luck

*2026-08-20, version 9.3.29*

The app cannot handle being on two devices- if I use ntouch on my iPhone, I get logged out of the app on iPad. If I use ntouch on my iPad, it automatically logs me out of the iPhone app. Definitely not user-friendly

### 1/5 — Accessibility equality? Not.

*2026-07-30, version 9.3.28*

Sorenson VRS needs to seriously improve wait times for on-screen interpreters. True accessibility means equal, instant connection. Right now, hearing callers connect immediately, while Deaf users are forced to wait extended periods just for an interpreters to appear and dial out. This delay creates a clear inequality in communication speed and accessibility. You need to fix this ASAP.

### 5/5 — Ntouch

*2026-07-10, version 9.3.28*

SVRS

### 5/5 — Very good

*2026-05-18, version 9.3.27*

Everything is good for my iPad and my iPhone
I am hard of hearing and am visually impaired… very good. APP.

### 1/5 — Tap bad terrible a Star to Rate😣SVRS!

*2026-04-13, version 9.3.27*

💁🏽‍♀️Hello Sorenson Communication, Inc…(SCIST) — Support👨🏽‍🔧Technical🙋🏽‍♀️
This’s past, I observed for my🧏🏽‍♀️Apple iPhone our salesman at T-Mobile🏬 
— mobile device; and 
Why did you disconnected 
into my🤦🏽‍♀️lose NVPM stock out of ordered… So Absolutely it’s regretted myself depressed bad news…
   it’s peaceful that’s why… 
 May God’s watching you over supervising yourselves that’s entire…
😇Have a Blessed Sunday Weekend😑👋🏽

### 1/5 — Very buggy and unbearable unreliable.

*2026-03-09, version 9.3.27*

This app is very buggy and unbearable unreliable. Does not alert of incoming calls. Cannot dial out. Must kill app all of times to get connections. Other app by zp works perfectly.

### 1/5 — NVPM OUT OF ORDERED

*2026-01-11, version 9.3.26*

This’s past, Sorenson Comm-SVRS! 
 Then I checked it up my end of messaged, and Why they disconnected apply an account no cost for my new iPhone-NVPM out of ordered.

### 5/5 — App crashing on iPad

*2025-12-27, version 9.3.26*

Everytime I clicked the app, it keeps crashing ever since!!! Please fix it. Thank you.

### 1/5 — horrible

*2025-12-17, version 9.3.26*

horrible customer service

### 5/5 — App crashed

*2025-12-13*

Every time I clicked it on to open the app, but it keeps crashing. 😩

## Frequently asked questions about ntouch®

### What is this app?

This app provides a high-quality video relay experience on your mobile device. It connects you with passionate interpreters to facilitate communication, making it accessible anytime and anywhere.

### What are the key features?

Key features include a mobile video relay experience, access to passionate interpreters, and the Sorenson Wavello feature which ensures everyone on the call can be seen. It's designed for on-the-go use.

### How do I get an account?

To learn more about the service and apply for an account, you need to visit the official Sorenson website at https://www.sorenson.com/video-relay/.

### Is this app free to use?

The application itself is free to download and use, but it is ad-supported. To utilize the video relay services, an account with Sorenson is required, which may have associated costs or application processes.

### Who is this app for?

This app is designed for individuals who require video relay services for effective communication. It is particularly beneficial for those who need to communicate on the go and benefit from the assistance of interpreters.

## Version history (last 5 releases)

### 9.3.29 — 2026-08-18

- Bug fixes and performance improvements

### 9.3.28 — 2026-05-18

- Bug fixes and performance improvements

### 9.3.27 — 2026-02-09

- Bug fixes and performance improvements

### 9.3.26 — 2025-12-17

- Bug fixes and performance improvements

### 9.3.25 — 2025-11-24

- Bug fixes and performance improvements

## Apps similar to ntouch®

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Tive](https://appshunter.io/ios/app/tive/id1582227756) | 4.6 (207) | Free | Social Networking |
| [Social ASL Community App](https://appshunter.io/ios/app/social-asl-community-app/id1606378295) | 2.7 (15) | Free | Social Networking |
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| [P3 Mobile](https://appshunter.io/ios/app/p3-mobile/id432523572) | 4.1 (291) | Free | Social Networking |
| [Z5 Mobile](https://appshunter.io/ios/app/z5-mobile/id415488663) | 3.7 (127) | Free | Social Networking |

## More apps by Sorenson Communications, Inc.

- [Sorenson BuzzCards](https://appshunter.io/ios/app/sorenson-buzzcards/id380582593)
- [BuzzStickers](https://appshunter.io/ios/app/buzzstickers/id1179172252)
- [VITAL®](https://appshunter.io/ios/app/vital/id1447644262)
- [Sorenson Wavello](https://appshunter.io/ios/app/sorenson-wavello/id1499397260)
- [Sorenson Forum](https://appshunter.io/ios/app/sorenson-forum/id1612322502)

All apps by Sorenson Communications, Inc.: https://appshunter.io/developer/358815148

## Related topics

[sorenson](https://appshunter.io/ios/topics/sorenson) · [sorenson ntouch](https://appshunter.io/ios/topics/sorenson-ntouch) · [sorenson wavello](https://appshunter.io/ios/topics/sorenson-wavello) · [deaf](https://appshunter.io/ios/topics/deaf) · [deaf video](https://appshunter.io/ios/topics/deaf-video) · [relay video](https://appshunter.io/ios/topics/relay-video) · [zvrs](https://appshunter.io/ios/topics/zvrs) · [newsday ntouch](https://appshunter.io/ios/topics/newsday-ntouch) · [sorenson express](https://appshunter.io/ios/topics/sorenson-express) · [rc willey](https://appshunter.io/ios/topics/rc-willey) · [cheto service](https://appshunter.io/ios/topics/cheto-service) · [deaf communicate](https://appshunter.io/ios/topics/deaf-communicate) · [deaf chat](https://appshunter.io/ios/topics/deaf-chat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*