# NTS (Horizons) — user reviews

> 5 indexed App Store user reviews of NTS (Horizons) by Via Transportation, Inc., rated 4.50/5 from 62 ratings.

- Source: https://appshunter.io/ios/app/nts-horizons/id1542955907/reviews
- App overview in markdown: https://appshunter.io/ios/app/nts-horizons/id1542955907.md
- Rating breakdown: 5★ 52 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — I have two cards with money on them, and they were BOTH declined! WHY?

*2025-01-04*

I have had two credit cards that I know are good, but they BOTH got blocked.  What is going on? And now you guys say my account is INACTIVE because of a missed payment?  Why are you doing this? Can someone please contact me, because I cannot wait until Monday?

Melissa T.

### 3/5 — Forced to leave work early

*2026-06-04*

I’m glad this app is to help struggling people Who may not be able to afford rides home however…this app doesn’t even offer 2 PM which I do second shift. some reason that’s not available to make matters worse..I don’t get off till 10pm pm they’ll still come Hella early like around 9:30 I’m getting all my hours at work and if your not out in 2 minutes they leave.

### 5/5 — 5🌟

*2025-01-22*

5🌟

### 5/5 — Juanita

*2024-02-29*

I Thank God for you all. If it wasn’t for you all I don’t know how I would have been in the position that I’m in without you all. Thank you 🙏🏾

### 5/5 — Unable to cancel rides.

*2023-09-09*

I tried to cancel a ride this morning because I got an earlier one, but there was no way for me to do so through the new version of the app, and because it’s the weekend I couldn’t call.  Please fix this, thanks.

Melissa T.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*