# NTTA TollMate®

> Official app for North Texas Tollway Authority account management and travel information. (iPhone/iPad app by North Texas Tollway Authority.)

- Source: https://appshunter.io/ios/app/ntta-tollmate/id640432720 (this page in markdown: same URL + `.md`)
- Developer: [North Texas Tollway Authority](https://appshunter.io/developer/640432723)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.70/5 from 994 App Store ratings · 310 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 48 MB
- Languages: American English
- Released: 2013-05-20
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ntta-tollmate/id640432720/reviews.md

## What is NTTA TollMate®?

TollMate® makes traveling North Texas easier.

The official mobile app for the North Texas Tollway Authority (NTTA) puts valuable information at your fingertips. 

With TollMate you can:
•View TollTag account balance, make payments
•Edit/update account information 
•Add and remove vehicles 
•Calculate the cost of tolls on NTTA roads
•Call for FREE NTTA roadside service (24x7x365)
•View real-time traffic status 

For TollTag customers, just download the app and log in with the same username and password as your online account.


Disclaimer: TollMate® mobile app is the official app of NTTA and its toll facilities. There may be other mobile apps created that enable a user to access the user’s account information. However, these apps are not authorized by NTTA and NTTA does not guarantee security and privacy of account information (e.g., banking, credit/debit card, email address, etc.) accessed through use of unauthorized apps. NTTA strongly discourages use of these unauthorized apps. Finally, NTTA encourages you to drive safely and strongly discourages use of the TollMate while actively driving.

## Key features

- View TollTag account balance
- Make payments
- Edit account information
- Add/remove vehicles
- Calculate toll costs
- Access roadside service
- View real-time traffic

## What do users think of NTTA TollMate®?

Overall sentiment: negative

**Pros**

- 🚀 Quick and easy to pay tolls
- 👍 Straightforward account management
- 🔒 Secure login with Face ID

**Cons**

- 🐛 Frequent login issues
- 👎 Difficult to update account information
- 💤 Outdated and clunky user interface
- 🤯 Confusing and inconsistent app behavior

**Commonly reported bugs**

- App crashes when trying to paste password
- Unable to reactivate toll tags through the app
- Inconsistent behavior when updating vehicle information

**Most requested features**

- Integrate with password managers
- Provide more detailed transaction history
- Allow customizable alerts and notifications

## Recent user reviews (10 of 310)

All indexed reviews: https://appshunter.io/ios/app/ntta-tollmate/id640432720/reviews.md

### 1/5 — Broken!

*2026-08-23, version tollmate6059*

What is WRONG with this thing?! Login goes nowhere.

### 1/5 — It’s buggy

*2026-08-22, version tollmate6059*

You think with the amount they charge for tools, I would get a decent app. Find a good developer. It’s not difficult anymore and fix all the buggy issues, the facial recognition to login is buggy, navigation is terrible. I’m better off just using my desktop.

### 1/5 — This app SUCKS

*2026-08-21, version tollmate6059*

I have used this app for years and it seems it has vastly gone down hill! I check it every few days and saw no indication I had unpaid tolls and had no idea till I got a letter in the mail!! It would be nice if I could have seen a notification in the app or even an email instead no idea. Sometimes I can’t even log in!!!

### 1/5 — Annoyed

*2026-08-20, version tollmate6059*

Quit with the wrong way driver prompt

### 1/5 — Useless

*2026-08-19*

I have used the app for a few years now to keep an eye on my tag balance and with the most recent update to the terms of service and app, they have completely rendered the app useless. Whenever I try to agree to the new terms, it will not let me click the button to agree and close, so it thinks I haven’t agreed. Closing the window glitches out the entire app and I can’t see my balance at all, or anything else for that matter. So I have no idea how much money I have on my tolltag at any given time. Extremely frustrating, especially since I know calling will do nothing. Please fix this.

### 1/5 — Fix this dumb app omg

*2026-08-16, version tollmate6059*

This app is literally worst. Great at taking your money but anything else, nope.

### 1/5 — Everything is buggy

*2026-08-10, version tollmate6059*

I’ve never seen an app this bad. Everthing is buggy and slow. What kind of works are you guys doing?

### 1/5 — Stone Age

*2026-08-09, version tollmate6059*

This is a bottom 5 app on my phone. It’s time for a major upgrade NTTA.

### 1/5 — STOP CHARGING EACH CAR

*2026-08-08, version tollmate6059*

The only charges that should be made is the account not each individual car. If I have four cars on the account, they wanna charge $20 for each car so in total $80 just for one time only.
We do not live in the area where we frequent the toll roads a lot. So it would make more sense just to charge the account the amount.

### 2/5 — Tolls

*2026-08-06, version tollmate6059*

C’mon NTTA can we hire a dedicated dude that knows what they are doing compared to holding onto the old guy that knows how to run the system the app works on. 
 This is getting ridiculous. App runs like a clogged toilet bowl.

## Frequently asked questions about NTTA TollMate®

### What does the NTTA TollMate app do?

The NTTA TollMate app is the official mobile application for the North Texas Tollway Authority. It allows users to manage their TollTag accounts, including viewing balances, making payments, and updating personal information. It also provides tools for calculating toll costs, checking real-time traffic status on NTTA roads, and accessing free 24/7 roadside assistance.

### How do I use the TollMate app if I have a TollTag account?

If you are a TollTag customer, you can download the app and log in using the same username and password you use for your online NTTA account. This will give you access to all your account management features and travel information directly from your mobile device.

### Is the NTTA TollMate app free to use?

Yes, the NTTA TollMate app is free to download and use. There are no charges associated with using the app itself. Any toll costs incurred on NTTA roads are separate and will be managed through your TollTag account.

### What kind of information can I access through the app?

Through the app, you can view your TollTag account balance, make payments, edit your account details, and add or remove vehicles associated with your account. Additionally, you can calculate the cost of tolls on NTTA roads, check real-time traffic status, and call for free NTTA roadside service.

### Is this app available for all smartphones?

While the description doesn't explicitly state compatibility, official mobile apps are typically designed for both major mobile operating systems, iOS and Android. Users should check their respective app stores for availability on their specific device.

## Version history (last 5 releases)

### 6.0.60 — 2026-08-28

Added new features

### tollmate6059 — 2026-06-26

We have updated the latest certificate.
Thank you for using TollMate!

### tollmate6058 — 2026-05-31

We’ve strengthened our password policy to better protect your account and keep your information secure.

### tollmate6057 — 2026-04-29

Added a few bug fixes.

### 6.0.56 — 2026-03-05

Added bugfixes:


Thank you for using TollMate!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*