# NU Connect — user reviews > 32 indexed App Store user reviews of NU Connect by Northumbria University, rated 4.70/5 from 67 ratings. - Source: https://appshunter.io/ios/app/nu-connect/id1315972729/reviews - App overview in markdown: https://appshunter.io/ios/app/nu-connect/id1315972729.md - Rating breakdown: 5★ 57 · 4★ 5 · 3★ 3 · 2★ 0 · 1★ 2 ## Newest reviews (11 of 32) ### 2/5 — Glitchy *2025-02-03* Cant press anything when I open it?? Happens pretty often. ### 2/5 — Broken *2024-09-03* This app used to be great but now is completely useless. You can’t log in at all, just says unable to retrieve user data, so viewing your timetable has to be done on the janky website which is obviously inconvenient. Hopefully this is fixed before the semester starts. ### 2/5 — Too many bugs *2024-02-12* App is well designed and easy to use but doesn’t work half the time ### 1/5 — Pathetic *2019-10-19* This app gets worse every time an update is required. Need to log in every time I need to access the timetable, whoever is ‘updating’ this app needs to do a better job. ### 2/5 — Log in *2018-11-02* Recently, even on WiFi or Data, it’s not letting me log-in. Normally it automatically logs me on when I click on the app, however now it asks me to enter my log-in details. It then tells me “Account Error & Account Locked”. At the minute, I have to resort to logging in on Internet browser which makes it far longer to check my timetable now. **Developer response:** Thank you for getting in touch. Have you contacted the IT Helpline? They will be able to troubleshoot and resolve this for you. ### 1/5 — Timetable generation *2018-09-05* Every time I load the calendar/timetable it generates an extra instance of every one of my classes for the week. So far I have 8 of the same class 12-1 on a Monday. This makes the app almost unusable in order to organise my time, seeing as the timetable isn’t available anywhere else, when will this be fixed? **Developer response:** Thanks for your feedback. We've resolved this in the latest version of the app, so can you please update it and try again. ### 1/5 — Can’t log in *2018-09-03, version 3.15* Can’t log in and now I’ve removed the old app I can’t access timetable ### 1/5 — can’t log in *2018-08-31, version 3.15* I just downloaded this app before starting in September and it won’t let me log in at all. It say ‘incorrect user or account locked’ ??? ### 3/5 — Login *2018-08-19, version 3.15* Won’t let me login at all ### 1/5 — Timetable *2018-07-16, version 3.15* App Glitches Timetable 24/7 repeats sessions from glitching so very inconvenient. Ok app was much clearer ### 3/5 — Past timetable *2018-03-05* The app is better than the old one, but you need to be able to go through past timetable for the previous weeks. ## Most critical reviews (10 lowest-rated) ### 1/5 — bad new update *2024-10-25, version 5.84* the new update is pretty bad and pretty messy the agenda calender was fine just before now i can’t see the time of my lectures nor the location also many missing things i wish we can stay on the older update and not change that please? so i can give it 5 stars. ### 1/5 — It doesn’t work. *2024-06-07* Put simply, it doesn’t work. The I.T. dept, says wait for the upgrade, that was 3 weeks ago, still waiting. ### 1/5 — Useless *2024-03-13* One of the worst school based apps I’ve ever had the displeasure of using. On the off chance it works as intended (1 in 100) it’s slower than a delayed school bus through roadworks ### 1/5 — Doesn’t even open *2023-09-15* The app isn’t even booting up. I’ve tried deleting it and re-downloading it. It just flashes up and then takes me back to home screen. ### 1/5 — Crashing *2023-09-14* Constantly crashing on both IPad and IPhone that are both up to date. Have never used it before, but it continues to crash with no warning. ### 1/5 — This App is NOT User Friendly At All *2022-10-02* This app is so backwards, you have to go all the way back to home page after checking lecture time for first one. Like just add a back button for time table so you ain’t going in circles for 10 mins. They don’t make it easy at all! ### 1/5 — Very disappointed *2020-03-10, version 3.57.30* Any of function are useful ### 1/5 — Update! *2020-02-13, version 3.57.30* Just updated and now can’t access my timetable. ### 1/5 — Does not work after update *2020-02-12* Updated the app and everything has crashed. After reinstalling, still saying login error. This needs fixed ASAP. ### 1/5 — Its rubbish *2019-10-23, version 3.54.17* It doesn’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app *2018-10-03, version 3.36* One of the best apps I have used. ### 5/5 — Great! *2018-09-22* Really helpful for new students and you can access timetables really easilly. ### 5/5 — Top app for timetables and location finding *2018-02-02* Been using nu connect app on campus the past few days and its brilliant. Blows the old app out of the water in terms of features and speed. The map areas even show the distance to walk to my lectures from my current location, how good is that. A huge thanks to the uni for creating this new app, I’ll be using it most days for my timetables. **Developer response:** Were pleased your enjoying the new mobile application. More features will be released out soon so make it even better for students ### 4/5 — Problems with Mobile *2023-10-12* The NU app overall is very handy as I can find resources that I need for my lectures and seminars relatively easily. However, on mobile (both my phone and iPad have had this problem) when I am on blackboard within the Nu app, if I go off it to, for example, research something, when I go back on the app, it forces me to restart it, which is very annoying and takes time to get back on. ### 4/5 — Well developed *2021-10-25, version 3.58.20* Okay ### 4/5 — Good but slow *2019-12-13, version 3.55.06* .. ### 4/5 — Much better *2019-10-28* Much better after the last update, the thumb-print login was very rough for me and it’d take a faff and a half to get in, much much better :) ### 4/5 — Updating without deleting *2018-08-17* It updates each time I open it and creates a new record. Now I have seven copies of the same event. ### 3/5 — Decent *2024-12-19* Very informative but could be better. I’m sure the uni can hire a better user interface designer. ### 3/5 — Stopped working *2023-09-16* Crashes immediately on opening since last update. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*