# Nu-Heat Neo

> Remote smart thermostat control for heating and hot water systems. (iPhone/iPad app by Nu-Heat.)

- Source: https://appshunter.io/ios/app/nu-heat-neo/id875856363 (this page in markdown: same URL + `.md`)
- Developer: [Nu-Heat](https://appshunter.io/developer/553854204)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings · 29 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 70 MB
- Languages: Dutch, English, French, German, Chinese
- Released: 2014-06-03
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nu-heat-neo/id875856363/reviews.md

## What is Nu?

The Nu-Heat Neo App is designed to work with the Nu-Heat Neo Thermostats - and offers you a smarter way to control your heating from anywhere.

Nu-Heat Neo Offers:
- Geo Location Feature (Multi Zone and Multi Users Supported)
- Multi Zone Control
- Multi Location in One App - (Main Home & Holiday Home)
- Multi Device Control
- Apply Temperature Hold to a single or selection of zones
- Apply PIN Number Lock to a single or selection of zones
- Home / Away Facility
- Holiday Facility
- Program Heating and Hot Water Times
- View Live Temperature from your Home on your SmartPhone

NEO APP - GIVES YOU TOTAL CONTROL
Nu-Heat Neo will positively change the way you control your home heating and hot water. No need to engage directly with time-clocks or thermostats any longer; Nu-Heat Neo allows you to control everything directly on your smartphone or tablet.

Nu-Heat Neo intuitive design ensures programming and override commands are quick and easy for anybody to use. Better still, you always have Neo with you because it's loaded on your phone.

NEO APP - EASY, EFFICIENT, EFFECTIVE
Nu-Heat Neo App has been carefully designed with you in mind. It's incredibly simple to download and use; giving you intuitive control over your home heating and hot water directly from your smartphone or tablet. In just a few quick screen taps you can change settings in all of your properties that have Nu-Heat Neo Thermostats installed.

NU-HEAT NEO APP - COMING OR GOING?
Nu-Heat Neo App allows you to instantly switch your heating and hot water controls ON or OFF directly on your smartphone or tablet. Not only will this save money, it ensures your home is always warm and welcoming when you arrive.

Better still, the Nu-Heat Neo Thermostats will automatically activate your heating if the frost set temperature is reached; keeping your home safe and dry without wasting any unnecessary energy.

NU-HEAT NEO APP - MULTI ZONE CONTROL
Nu-Heat Neo App allows you to zone your home heating and control each zone independently from the Nu-Heat Neo App. Imagine having all rooms at an ideal temperature and being able to change settings instantly to suit your immediate needs. Not only will you optimise family comfort; you will optimise energy efficiency as well.

## Key features

- Geo-location heating control
- Multi-zone and multi-location management
- Remote temperature holds
- PIN number zone locking
- Home/Away and Holiday modes
- Program heating and hot water times
- Live temperature monitoring

## Recent user reviews (10 of 29)

All indexed reviews: https://appshunter.io/ios/app/nu-heat-neo/id875856363/reviews.md

### 1/5 — Muppets

*2025-09-27, version 3.0.25*

I think there’s been an update recently and now the app is showing no devices (thermostats) connected so I’m going to have to set everything up again. Absolute muppets.

### 1/5 — It is complicated.

*2025-03-23, version 3.0.25*

It is complicated, the pages and terms used are not Intuitively worded or laid out.

### 1/5 — Not fit for purpose

*2025-02-25, version 3.0.25*

100% disappointed
I only have three control areas, kitchen utility room and shower room
The system will not allow individual settings to work e.g. I want the utility room to never rise above 19° no fall below 16° and that’s what the program shows but the actual temperature in the room is 25°
In contrast, I won’t be showroom to be up to 22° and at the moment when it was supposed to be there, it is very cold 
A number of intelligent adults have tried to understand the system, but none has succeeded in getting the temperatures I want

Don’t know what good this review will do, but I have very little hope and would certainly NOT recommend the system

### 1/5 — Dreadful app

*2024-10-12, version 3.0.25*

Impossibile to use this - so many contradictions in it - it says one profile and uses another, the settings do not hold, no logic to it al all.

### 1/5 — App seems to be down?

*2024-01-01, version 3.0.23*

My-heat app is not letting me log in - says “cancelled”. I am unable to register under a new email address either. Very unreliable and frustrating

### 2/5 — Can’t get it to work with Alexa

*2023-04-26, version 3.0.22*

I linked my nu-heat account with Alexa successfully, but none of the devices could be discovered which means I can’t control my thermostats using Alexa voice or app.
Tried to call NU-HEAT support to help me fixing the issue, but they just didn’t want to deal with it and just referred me to Heatmiser.
So I deleted the app and installed the heatmiser app instead. Linked accounts and all my thermostats were found straight away.
The nu-heat and heatmiser using the same database so I can login with my nu-heat account to heatmiser.

Don’t bother with this app, just download and use heatmiser app instead

### 1/5 — Poor poor poor

*2023-03-30, version 3.0.22*

App has been down now for a week. Nu Heat say it is the developers fault I just want a system that will work 😡😡😡

### 1/5 — Enhanced settings

*2023-03-22, version 3.0.21*

This app is too basic We’re in unprecedented times and energy is rocketing there should be more flexibility on the app

### 2/5 — John Ayers

*2023-02-13, version 3.0.21*

All the system is expensive costly to RUN do not beleive 1 KWH returns you 3kwh

### 1/5 — Utter rubbish.

*2022-12-13, version 3.0.21*

Won’t accept profile changes. Totally useless and desperately in need of an update.

## Frequently asked questions about Nu

### What does the Nu-Heat Neo App do?

The Nu-Heat Neo App allows you to remotely control your home heating and hot water systems from your smartphone or tablet. It works with Nu-Heat Neo Thermostats to provide smart, efficient, and convenient management of your home's climate.

### What are the key features of the Nu-Heat Neo App?

Key features include geo-location control, multi-zone and multi-location management, the ability to apply temperature holds, PIN number locking for zones, Home/Away and Holiday modes, programming heating and hot water times, and live temperature monitoring.

### Is the Nu-Heat Neo App free to use?

Yes, the Nu-Heat Neo App is free to download and use. It is designed to work with Nu-Heat Neo Thermostats to provide enhanced control over your heating system.

### What devices is the Nu-Heat Neo App compatible with?

The Nu-Heat Neo App is designed to be used on smartphones and tablets. It requires Nu-Heat Neo Thermostats to be installed in your home for full functionality.

### How can the Nu-Heat Neo App help save energy?

The app helps save energy by allowing you to program heating and hot water times efficiently, utilize Home/Away and Holiday modes to avoid unnecessary heating, and remotely turn systems on or off. It also includes a frost set temperature feature to protect your home without wasting energy.

## Version history (last 5 releases)

### 3.1.0 — 2026-01-12

UI Update and Bug Fixes.

### 3.0.25 — 2024-05-14

Bug Fixes.

### 3.0.24 — 2024-01-02

Essential update to accommodate certificate renewal please install by January 1st 2024 to continue to allow operation with your neoHub system.

### 3.0.23 — 2023-05-05

Bug Fix.

### 3.0.22 — 2023-03-28

Bug Fixes.

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## More apps by Nu-Heat

- [Nu-Heat](https://appshunter.io/ios/app/nu-heat/id553854201)
- [Nu-Heat SmartStat](https://appshunter.io/ios/app/nu-heat-smartstat/id1081834864)

All apps by Nu-Heat: https://appshunter.io/developer/553854204

## Related topics

[nuheat signature](https://appshunter.io/ios/topics/nuheat-signature) · [nuheat](https://appshunter.io/ios/topics/nuheat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*