# NU Transit — user reviews

> 3 indexed App Store user reviews of NU Transit by Via Transportation, Inc., rated 4.72/5 from 119 ratings.

- Source: https://appshunter.io/ios/app/nu-transit/id1542932747/reviews
- App overview in markdown: https://appshunter.io/ios/app/nu-transit/id1542932747.md
- Rating breakdown: 5★ 108 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 7

## Most critical reviews (3 lowest-rated)

### 1/5 — Horrible Update

*2025-03-04*

The new update is absolutely horrible. They make you share a ride with several people, and instead of basing the trip based on efficiency they do it based on who got on the car first. So, if I book a ride that is a 5 minute distance away, it will take me 15 minutes away because the person before booked that ride. What is supposed to be a 5 minute car ride has become as long as 30 minutes. I prefer the old SafeRide, because at least I can wait the 30 minutes in the comfort of my house, rather than in a car with several other people. Bring back the old safe ride please, or at least have more vans.

### 1/5 — Outdated system and poor Map

*2024-11-07*

There is a mandatory 4min wait for each passenger and the map is no where close to being precise. Needs significant improvement.

### 1/5 — Doesn’t work as well on older phones

*2024-02-13*

I have an iPhone SE (2020), and there is no option to cancel a ride because the UI does not allow me to scroll down to the cancel option. A lot of bugs and terrible code that doesn’t work for smaller devices like mine.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*