# Nucleus Smart — Hear your best in every moment

> Mobile control and monitoring for Cochlear Nucleus 7 Sound Processors. (iPhone/iPad app by Cochlear Ltd.)

- Source: https://appshunter.io/ios/app/nucleus-smart/id1210236531 (this page in markdown: same URL + `.md`)
- Developer: [Cochlear Ltd](https://appshunter.io/developer/489503787)
- Category: Medical
- Price: Free
- Rating: 3.00/5 from 709 App Store ratings · 337 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 226 MB
- Languages: Korean, Greek, Dutch, Danish, German (Germany), Latvian, Russian, Romanian, Lithuanian, Macedonian and 34 more
- Released: 2018-09-28
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nucleus-smart/id1210236531/reviews.md

## What is Nucleus Smart?

As you move through your day you may be exposed to challenging noise environments. In these everyday moments, actively managing your device settings can help you to hear better. Whether you need to adjust your volume, change program or switch to direct streaming of sound, the Nucleus® Smart App can help you do it quickly, easily and discreetly. 

We understand you need your sound processor to be working well at all times, so you can hear your best and go about your daily activities. That’s why the Nucleus Smart App offers convenient ways to check the status of your battery, microphones and sound processor, keep track of your hearing and even find a lost processor. 

With the Nucleus Smart App, you can: 

- Change programs on your sound processor and activate wireless streaming
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your sound processor
- Adjust the volume of your Cochlear® True Wireless™ devices
- Locate your lost sound processor
- View your sound processor status and battery level
- Track time spent in speech and the number of coil offs 

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode. 

To use the Nucleus Smart App, you first need to pair your Nucleus Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com. 

Compatibility: For information regarding the sound processors, operating systems and devices that are compatible with the Smart Apps and support apps, visit www.cochlear.com/compatibility. 
 
Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus Sound Processor has been lost or turned off, and does not constantly track your location. 

Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

## Key features

- Control sound processor settings
- Activate wireless streaming
- Adjust volume, treble, bass, sensitivity
- Locate lost sound processor
- View processor status and battery
- Track usage statistics

## What do users think of Nucleus Smart?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Convenient Bluetooth connectivity
- 🎧 Excellent audio streaming
- 💡 Useful features like 'Find My Processor'

**Cons**

- 🐛 Frequent connectivity issues
- 🔁 Unstable app performance after updates
- 🔋 Inaccurate battery level reporting
- 🤔 Limited functionality compared to expectations

**Commonly reported bugs**

- App freezes or fails to detect processors
- Streaming audio issues and unexpected disconnections
- Settings changes not persisting after app restarts

**Most requested features**

- Apple Watch support
- Ability to save custom settings
- Improved Bluetooth range and stability
- Parental controls for shared devices

## Recent user reviews (10 of 337)

All indexed reviews: https://appshunter.io/ios/app/nucleus-smart/id1210236531/reviews.md

### 2/5 — Latest update drops support for some devices

*2026-08-28, version 7.0.260200*

Before the latest update the app bimodally controlled my Nucleus 8 and Amplifon R 5 OM 13T, which is a rebranded Resound Omnia. This update does not detect the Amplifon. Confirmed by my audiologist. Fortunately still have full bimodal use and control using iOS accessibility settings.

### 1/5 — Costly update

*2026-08-28, version 7.0.260200*

I paid $3000 for hearing aid that is compatible with my cochlear app and the app will not pair with both my hearing aid and Nucleus cochlear implant, after installing update.

### 5/5 — The new update is now working.

*2026-08-26, version 7.0.260200*

After many attempts and several days of trying to get the app to work it is now working. When I first got it to work all of the features weren’t working so I started again and it wouldn’t connect. I waited a few hours and it had finished the setup while I was doing something else. Everything is working now.

### 2/5 — Not working as it should

*2026-08-26, version 7.0.260200*

It’s repeatedly goes off line and you have to start from scratch to pair your hearing aids. I don’t know how older people are managing with this sort of challenges but l as a health care professional, have difficulty to navigate between the accessiblity and back to the app and still not working. I followed the advice step by step. 
It’s a waste of time. A new better working app needed.

### 5/5 — New UI

*2026-08-25, version 7.0.260200*

I think it looks good. The cards and thicker borders were a good style choice. From one dev to another, I appreciate what you are doing.

### 2/5 — Terrible app

*2026-08-24, version 7.0.260200*

This app is horrible for connecting my cochlear. It connects my hearing aid just fine, but my cochlear is continually disconnecting and I have to restart everything. It's such a pain. It tries drives me me

### 1/5 — Update caused my devices to be removed and now can’t access my hearing aid

*2026-08-24, version 7.0.260200*

My cochlear implant connects fine but I can’t import the right side as the app think it’s still connected when it’s actually my left cochlear 

Thanks for making harder to use now

### 1/5 — Latest update is Broken!

*2026-08-24, version 7.0.260200*

I’ve had this app for a few years now since I first got my N7 processor. 
This last update is BROKEN, does not allow your processor to connect to the phone properly to be able to find the connection to activate the tv adapter to hear the TV directly to the processor. The app is messed up!
App folks need to get back into the app and find the connection error and fix it asap as there are many people not able to use this app version!
I was able to figure out a way to cheat and bypass the app to get it to allow me to stream from TV to my processor but it’s a boogered up way to have to do it! Please fix ASAP

### 4/5 — Smart app problem.

*2026-08-23, version 7.0.260200*

For the past couple of days this app keeps telling me that my N7’s cannot be recognised. Never had this problem before. Have deleted app and reinstalled, works for a short time and then get the same message again. What is happening?
The above problem keeps happening. Today Saturday May 10th it has happened 3 times, each time I delete the app, reinstall it and go thru the whole process of pairing everything again. What is the problem. My phone is an Apple iPhone 14 and is up to date with the latest version. It is driving me mad.

### 1/5 — Upgrade no longer works at all

*2026-08-22, version 7.0.260200*

Whereas for five years I could use the app to hear through both my Resound hearing aid and cochlear implant now after the upgrade the app gives me an error message that it will only work with one of my devices and to contact my clinician. When I called cochlear technical support they could not fix the problem and I got disconnected. So now I cannot connect to my phone or any of the accessories. I asked to get the previous version of the app that worked and cu hear could not do that. This app is the worst and most frustrating app I have been forced to use. I’m not sure if I had the choice that I would get a Cochlear brand implant as opposed to a competing brand.

## Frequently asked questions about Nucleus Smart

### What does the Nucleus Smart App do?

The Nucleus Smart App allows you to control your Cochlear Nucleus 7 Sound Processor directly from a compatible mobile device. You can personalize your hearing experience by adjusting settings, streaming audio wirelessly, and monitoring your device's status.

### What are the key features of the Nucleus Smart App?

Key features include changing programs, activating wireless streaming, adjusting volume and sound settings (if enabled by a healthcare professional), locating a lost sound processor, viewing battery level, and tracking time spent in speech.

### Is the Nucleus Smart App free to use?

The app itself is free to download and use. However, to access the complete functionality, you will need a Cochlear Account. The app also has ads.

### What devices are compatible with the Nucleus Smart App?

The app is compatible with the Cochlear Nucleus 7 Sound Processor. It has been verified on iPhone and iPod touch running iOS 15 or later. For more detailed compatibility information, users should visit the app's support page.

### How can I use the Nucleus Smart App to find my lost sound processor?

The app has a feature to help you locate your lost Nucleus 7 Sound Processor. It uses GPS when it detects the processor has been lost or turned off. Note that continued use of GPS in the background can decrease battery life.

## Version history (last 5 releases)

### 7.0.260200 — 2026-08-20

The Nucleus® Smart App has a fresh look. 

- The app has a lighter design that’s lovely to look at and easy to use. All the features users know and love are still there – just with a fresh look. 
- 77% of app users asked for a Message Centre. We listened, and now important notifications and messages are in one convenient spot.
- 85% of users also told us they wanted more control of their preferences. The updated app makes it easier to manage hearing devices, notification preferences and account details.

### 7.0.260101 — 2026-06-01

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
 
Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity
 
If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

### 7.0.260100 — 2026-03-31

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
 
Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity
 
If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

### 7.0.250301 — 2026-01-28

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
 
Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity
 
If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

### 7.0.250300 — 2025-12-10

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
 
Changes in this release:
* Improved patient services (if available in your country)
* Fixes and improvements for stability and connectivity
 
If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

## Apps similar to Nucleus Smart

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## More apps by Cochlear Ltd

- [Nucleus® Support App](https://appshunter.io/ios/app/nucleus-support-app/id519737573)
- [Dual Mic Zoom Technology from Cochlear](https://appshunter.io/ios/app/dual-mic-zoom-technology-from-cochlear/id556963883)
- [Baha 5 Smart](https://appshunter.io/ios/app/baha-5-smart/id949862838)
- [Bring Back The Beat](https://appshunter.io/ios/app/bring-back-the-beat/id1381296440)
- [Osia Smart](https://appshunter.io/ios/app/osia-smart/id1455953522)

All apps by Cochlear Ltd: https://appshunter.io/developer/489503787

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*