# NueSynergy Mobile > Mobile access to consumer-driven healthcare and tax-favored benefit accounts. (iPhone/iPad app by NueSynergy.) - Source: https://appshunter.io/ios/app/nuesynergy-mobile/id654428290 (this page in markdown: same URL + `.md`) - Developer: [NueSynergy](https://appshunter.io/developer/654428293) - Category: Finance, Medical - Price: Free - Rating: 4.50/5 from 797 App Store ratings · 34 written reviews indexed - Age rating: 17+ - Requires: iOS 15.0 · 31 MB - Languages: American English, French (France), European Spanish - Released: 2013-06-14 - Data updated: 2026-09-09 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/nuesynergy-mobile/id654428290/reviews.md ## What is NueSynergy Mobile? NueSynergy Mobile provides a single access point for participants to manage their consumer driven healthcare and other tax-favored benefit accounts. NueSynergy Mobile shares user authentication with the NueSynergy Online Participant Portal, meaning that registered users can merely download the application and log in to immediately gain mobile access to their benefit accounts, with no need to register their mobile phone. NueSynergy Mobile provides the following functionality with its initial release: • Detailed Account Information • Account balances and details • Recent Transactions and Details • Ability to fund HSA account from checking/savings account • View all email and SMS alerts • Contact administrator from mobile application via email or mobile phone • Same username /password as NueSynergy Online Participant Portal (no need to register your mobile device, just download, login, and go!) • Stronger Authentication support (Picture/Passphrase, device identification and Challenge) ## Key features - Manage benefit accounts - View account balances - See recent transactions - Fund HSA accounts - Access alerts - Contact administrator ## What do users think of NueSynergy Mobile? Overall sentiment: negative **Pros** - 🚀 Easy claim process - 👍 Simple and intuitive interface - 🚀 Efficient for on-the-go use - 👍 Convenient for submitting claims - 👍 Good for basic functionality **Cons** - 🐛 Security code issues - 🐛 Frequent card freezes - 🐛 No reimbursement feedback - 🐛 App requires frequent re-login - 🐛 Photo upload issues - 🐛 Inefficient receipt notification - 🐛 Inconsistent login/web authentication - 🐛 Inadequate paperwork messages - 🐛 Poor user experience - 🐛 Cannot view company communications - 🐛 App crashes when taking photos - 🐛 Slow and not intuitive - 🐛 Account year not specified - 🐛 Unstable when switching apps - 🐛 Messages not readable - 🐛 Server busy errors - 🐛 No TouchID support **Commonly reported bugs** - Security code toggles back to alphabet - App crashes when taking photos - Photo uploads are skewed and rejected - Login issues and frustration - Delayed notifications for needed receipts - App login differs from web login - App does not acknowledge submitted info - Constant messages about inadequate paperwork - EOB required for prescriptions - Interface looks good but UX is horrible - Adding receipts after claim submission is broken - Adding files from files app does nothing - Adding images insists on cropping - New messages badge is useless - Cannot see account balance - App no longer loads account screen - Unknown error occurred when loading accounts - Dysfunctional app - Poor receipt review and denials - Cannot attach more than one receipt - Cannot modify picture appearance - Message says to print but no print ability - App logs out when switching apps or auto-lock - App disconnects from server when changing screens - Messages not readable on the app - Server is busy error when uploading claims - Unknown error occurred on sign in **Most requested features** - Allow staying logged in longer - Improve security code input - Synchronize app and web login credentials - Provide clear reimbursement status updates - Allow uploading multiple receipts easily - Improve photo cropping and skewing issues - Allow printing messages from the app - Indicate the year for account balances - Enable TouchID support ## Recent user reviews (10 of 34) All indexed reviews: https://appshunter.io/ios/app/nuesynergy-mobile/id654428290/reviews.md ### 5/5 — Great App & Service *2026-03-02* They make the claim process so easy! Not afraid to swipe my card like I was with our last provider! Great Company! ### 1/5 — Security needs work *2025-11-10, version 25.08.00* When putting in the security code, it automatically toggles back to the alphabet after each number instead of staying on the numbers. The security code only contains numbers. This is a huge nuisance. ### 1/5 — Not recommended *2025-05-02* I have to deal with my card being frozen by you guys because of denied payment transactions at least twice a year. This really needs to stop. I wish the State of Kansas would not contract with you guys again. ### 1/5 — No Feedback *2025-01-26* Although submissions are made for reimbursement, I do not see the amount reimbursed to my bank account. There is also no message sent to me when the reimbursement is approved. ### 1/5 — Can’t Use Other Apps *2024-11-03, version 24.08.00* This app sent me into a rage. You can’t leave the app open and return to the app without having to resign in and retype in the security code sent to your email. NOT user friendly. I understand they are trying to take extra security measures, but at least give us a few minutes until we have to sign in again. I will avoid using this app by any means necessary. Unfortunately, I’m stuck using NueSynergy. ### 1/5 — The photo feature is worthless *2024-05-20* The app is simple to use but do not expect to be able to upload photos of documentation. They get skewed and the claim is rejected. ### 1/5 — Always has problems *2023-10-08* Consistently has login issues and is really starting to get frustrating. ### 2/5 — Paperwork at the pace of a sloth *2023-04-29* You have to wait to get a notice that a receipt is needed for a claim before you can upload the receipt. Very inefficient! ### 2/5 — App vs Web authentication *2023-04-16, version 23.04.01* Why doesn’t the same username and password work in the app when it works in the web browser. Fix please, these are basic needs for an App. ### 2/5 — So so frustrating *2023-03-28* This app is supposed to make it easier to submit info for our HRA acct., but once info is submitted, they don’t seem to acknowledge or review it and I keep getting messages that they have inadequate paperwork. Also,I’m constantly being told to submit an EOB for prescriptions but medications don’t have EOBs. I feel like it’s trying to keep us from using the money in the account. It feels like a part-time job trying to manage all the paperwork. Very very frustrating. Truly though, I don’t know if the issues are the fault of the app itself or NueSynergy. ## Frequently asked questions about NueSynergy Mobile ### What does NueSynergy Mobile do? NueSynergy Mobile provides a single access point for participants to manage their consumer-driven healthcare and other tax-favored benefit accounts. It allows users to view account details, balances, and recent transactions, as well as fund their HSA accounts. ### How do I log in to NueSynergy Mobile? You can log in to NueSynergy Mobile using the same username and password as the NueSynergy Online Participant Portal. There is no need to register your mobile device separately; simply download the app and log in. ### Can I fund my HSA account through the app? Yes, NueSynergy Mobile allows you to fund your HSA account directly from your checking or savings account. This feature provides a convenient way to manage your health savings. ### What kind of alerts can I view? The app allows you to view all email and SMS alerts related to your benefit accounts. This ensures you stay informed about important account activity and updates. ### Is this app free to use? The app is free to download and use. However, it does display advertisements as part of its monetization model. ## Version history (last 5 releases) ### 26.08.00 — 2026-08-11 Bug fixes and minor enhancements to improve your experience. ### 26.05.01 — 2026-05-13 Various bug fixes and UI improvements. ### 26.02.00 — 2026-02-16 • Improved clarity for claim and transaction details. • Various bug fixes and UI improvements. ### 25.11.00 — 2025-11-17 • Interval tracker balance is now easier to view • Various UI enhancements and bug fixes ### 25.08.00 — 2025-08-11 • Improved registration flow with additional security measures. • Various UI enhancements and bug fixes ## Apps similar to NueSynergy Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [MetLife HS&SA](https://appshunter.io/ios/app/metlife-hs-and-sa/id1529052516) | 3.4 (203) | Free | Finance | | [My Benefits Accounts](https://appshunter.io/ios/app/my-benefits-accounts/id693538525) | 4.1 (271) | Free | Finance | | [JULY Retirement](https://appshunter.io/ios/app/july-retirement/id6443796650) | 2.3 (14) | Free | Finance | | [Empower Blue Credit Union](https://appshunter.io/ios/app/empower-blue-credit-union/id6504259590) | 4.7 (44) | Free | Finance | | [Azura Credit Union](https://appshunter.io/ios/app/azura-credit-union/id1460167125) | 4.8 (3,269) | Free | Finance | | [Surency Flex](https://appshunter.io/ios/app/surency-flex/id594231327) | 4.3 (617) | Free | Finance | ## More apps by NueSynergy - [ASA Advantage Savings](https://appshunter.io/ios/app/asa-advantage-savings/id1459346258) - [Crumdale Benefits](https://appshunter.io/ios/app/crumdale-benefits/id6780862627) All apps by NueSynergy: https://appshunter.io/developer/654428293 ## Related topics [nuesynergy mobile](https://appshunter.io/ios/topics/nuesynergy-mobile) · [nuesynergy](https://appshunter.io/ios/topics/nuesynergy) · [hha exchange mobile app](https://appshunter.io/ios/topics/hha-exchange-mobile-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*