# Nuffield Health My Therapy — user reviews > 19 indexed App Store user reviews of Nuffield Health My Therapy by Nuffield Health. - Source: https://appshunter.io/ios/app/nuffield-health-my-therapy/id1504090090/reviews - App overview in markdown: https://appshunter.io/ios/app/nuffield-health-my-therapy/id1504090090.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Therapy session didn’t work! *2024-02-26* Received call but nothing else? ### 1/5 — absolute waste of time *2023-09-04* i find this the worst app i have ever used ( i have used quite a few) when my physio sends me some exercises as pre arranged i expect to get into them easily instead - its just rubbish , adverts, preliminary introductions previews and a feedback form. i cant use this on my ipad ( is that the prob? if so it should work on all interfaces) i have now got to go back and ask for a proper simple layout - post if necessary. ### 1/5 — Keep getting logged out *2022-03-03* This app was great with good videos, but if you don’t open it for a day or two it logs you out and you have to click the link from the physiotherapist again and authenticate yourself. So frustrating ### 1/5 — Doesn’t work *2021-09-24* App continually fails to work. Worked once, then won’t accept any text to enter date of birth to access physio program. Happened last time also. Needs some serious developmental overhaul! ### 1/5 — Useless part from Calls *2021-08-12* This app does nothing apart from helping you out joining the calls. Can’t access the exercise programs so can’t complete the programme properly. Useless. ### 1/5 — Useless *2021-07-29* I have been trying to get my exercises for over a month now - have deleted and reloaded the app numerous times. I can see the new exercises have been loaded but each time I click on them it just goes to ‘education’ and keeps going round and round and not loading - absolutely useless piece of kit ### 1/5 — Exercise programs don’t load *2021-06-13* Physio added exercise programs. They didn’t load to the app although could see the notification. Very frustrating when you need to start the exercises. Other than being used for virtual appointments this app is as useful as a chocolate teapot ### 1/5 — Abhorrent *2021-05-18* Exercise descriptions are confusing and use nonsensical terms. I cannot believe I pay £150 a month for private insurance and I’m fobbed off to use this thing to watch prerecorded YouTube videos. Sickening. ### 1/5 — Waste of time *2020-09-04* Simply doesn’t work. Would rate 0 stars. I had to wait a week for an appointment while unable to walk due to a knee injury only for the app not to function. Spent 45 minutes trying to get any connection without success. Asked to try again a day later and still didn’t work. Felt sorry for my Physio who had to deal with this nonsense, had to ask for a refund and will now avoid Nuffield altogether until normal service can be resumed. ### 1/5 — No appointment calendar *2020-08-07* Nuffield expect you to use this app for appointments, but be warned it has no appointment calendar/reminder function. I’ve missed appointments- and been charged for them- as a result. A dreadful experience and I’ll avoid Nuffield overall in future, ## Most praised reviews (9 highest-rated) ### 5/5 — Brad call *2025-06-11* Very helpful ### 5/5 — Quite Good *2024-12-11* This is a pretty good exercise app but the 3rd exercise where you lift your leg from a cushion or towel does not include a timer so do it using the timer for the next exercise but it would be nice if this could be included. Thank you ### 5/5 — Fantastic Virtual Physio appt *2022-07-14* I couldn’t have asked for more help and support from Marie this morning. Thank You for all of your knowledgeable advice and kindness. ### 5/5 — Amazing! *2022-03-21* The video of the exercises are very clear and I can have a video call with my therapist when I can’t be there. Extremely helpful. ### 5/5 — Mrs Greer *2021-09-23* The treatment I received today from Andrew Swinburne was extremely good. great at listening to patients problems, followed by professional guide to full exercise plan and great hands on massage treatment. ### 5/5 — Excellent service *2020-10-30* I’ve used this app for both physio and emotional support and it’s a great way to connect with a health professional remotely. Highly recommend. ### 3/5 — Latest update *2025-06-17* Please switch off the constant wohoo well done you’ve done an exercise at the end of each one, wasn’t there before and it’s bloody annoying when you do the exercises through the day and mark them up at the end of the day ### 3/5 — Good but a little annoying *2022-04-04* The app is a great idea and works great. The only problem for me is that intermittently it logs me out of my program for no reason. ### 2/5 — Progress overview doesn’t match actual completeness *2021-09-08* Program overview previous days sets as complete even if exercises are not completed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*