# NUGO — user reviews

> 39 indexed App Store user reviews of NUGO by Northeastern University, rated 2.10/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/nugo/id950690549/reviews
- App overview in markdown: https://appshunter.io/ios/app/nugo/id950690549.md
- Rating breakdown: 5★ 2 · 4★ 11 · 3★ 4 · 2★ 2 · 1★ 27

## Newest reviews (13 of 39)

### 2/5 — Update

*2018-02-05, version 0.2*

Is there any chance this app will ever be updated? The UI looks outdated, it sometimes feels slow and unresponsive, and for a valuable app, is incredibly undervalued.

### 1/5 — Can't even use this app

*2015-09-09, version 0*

I get a blank white page when I open this. Glad our tuition money is being well spent

### 1/5 — White screen

*2015-09-09, version 0*

App opens to white screen

### 2/5 — Keeps crashing

*2015-09-09, version 0*

Was good until it started crashing the day I needed it

### 1/5 — Stopped working

*2015-09-09, version 0*

App was great for a few days. It stopped working. Just a blank screen.

### 1/5 — 💩💩💩

*2015-09-09, version 0*

Also just a blank white screen. iPhone 6. Please fix

### 1/5 — hehe

*2015-09-09, version 0*

It does not begin to work at all！

### 1/5 — White screen, never works

*2015-09-09, version 0*

Doesn't even open. Terribly frustrating because I like the idea.

### 1/5 — Will not open

*2015-09-08, version 0*

Suddenly started asking for login information and then will freeze. When does login, will ask to authorize over and over. Now, it doesn't even get past a frozen white screen.

### 1/5 — Crashes upon launch of app

*2015-09-08, version 0*

Needs improvement. Blank white screen displayed on opening

### 1/5 — It looked great...

*2015-09-08, version 0*

But it crashes and doesn't work at all! I get blank screens and have of the time when it does work and let me log in I can't click on anything. Fix it PLEASE!

### 1/5 — It doesn't work at all

*2015-09-08, version 0*

Make this app work and I might give it a three stars.

### 1/5 — Oh cool a new app

*2015-09-08, version 0*

Doesn't do anything but make the screen white

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2022-09-12, version 2.1.2*

It was very helpful when I first got it but after a week it stopped working completely and I deleted and redowoaded it and it still doesn’t work

### 1/5 — app no longer works

*2022-02-27, version 2.1.2*

this was an amazing app back when i first downloaded it 3 years ago, very useful for finding classes and staying on top of things. now i can barely sign in

### 1/5 — App broken

*2021-08-20, version 0.2*

Can’t log in to the app anymore. After entering credentials it redirects you to the NUCareers Employer login to SAIL! How it even managed to break like that I have no idea. But I have not found a way to get past this error.

### 1/5 — $70k in tuition per year for this

*2021-07-21, version 0.2*

I can’t wait to graduate so I can delete this atrocity off my phone

### 1/5 — Please fix it

*2020-10-01, version 0.2*

This app helped me as a freshman to get around and find my classes and know my GPA. But it’s very unreliable because it logs you out and then when you try to log in it does not authorize and the screen turns blank. It has major errors connecting to northeastern servers. Please fix it

### 1/5 — No longer works?

*2019-09-04, version 0.2*

When I first started using this app about a year ago it worked okay. Not great, but it was sufficient. Now the app does not work properly, despite my deleting and redownloading it, waiting a long time, etc. Now when I open the app it gets stuck about authorizing the app to access data from myNEU. I login and authorize, but then it asks to authorize again and eventually gets stuck on a blank white screen. Really wish this would be fixed.

### 1/5 — Can’t connect to the NEU server

*2018-06-18, version 0.2*

It seems that it is having issue with Iphone. Keeping getting error when loading the application

### 1/5 — bad

*2015-12-15, version 0.1*

bad

### 1/5 — Worse when it does work

*2015-09-18, version 0*

I got a notification every 3 minutes for TWO HOURS that "there are three active NUez on campus." I don't know what that is and I don't care. Stop putting "NU" in front of stuff and expect us to know what and "ez" is supposed to be. And don't tell me 40 times. This will be promptly deleted because all its good for is checking how many dining dollars I have, and I'll just log on to myneu from now on.

### 1/5 — Unusable

*2015-09-11, version 0*

Frozen on a white screen after opening, even after deleting and re-downloading.

## Most praised reviews (10 highest-rated)

### 5/5 — Very good

*2015-08-17, version 0*

Really a great app. Has everything we need.

### 4/5 — It’s pretty good

*2018-08-14, version 0.2*

I’ve used this app for a little over three years now. 

It’s good. You log in and occasionally have to re-login. 

Things update slowly. Meal swipes for example will often be a day or two behind MyNeu/Northeastern

Sometimes the app doesn’t reliably refresh. 

One of the most useful features has been the directions to buildings. They use GPS coordinates and it is so so helpful when going to a new building. 

The interface is decent. It’s not very modern or sleek, but it does the job. 

Thank you to the developers! There’s room for improvement, but I appreciate that this exists.

### 4/5 — Needs Menus

*2016-08-28, version 0.2*

If you could please either add the function to see cafeteria menus for the day or make a separate app for that im sure everyone would greatly appreciate that!!!

### 4/5 — Very useful

*2016-01-26, version 0.2*

Glad this app is avaliable very useful. Please give an option to disable NuZE though, extremely annoying/waste of time

### 4/5 — It's useful and functional

*2016-01-25, version 0.2*

It's useful and functional!

### 4/5 — Much improved

*2015-07-27, version 0*

This app is much improved over the legacy app, but still has room for improvement. The app runs very slow for iPhone 5 and data takes a long time to load after opening the app. It is also missing the ability to see your schedule for future semesters. Otherwise, the map features and ability to see printing balance is cool.

### 3/5 — doge

*2015-10-01, version 0.1*

doge

### 3/5 — Needs Update

*2015-09-08, version 0*

If you have iOS 8.4.1 the app opens to a white screen. App works fine on iOS 8.4 as of now. Needs update.

### 3/5 — An improvement

*2015-09-05, version 0*

Better, quicker, cleaner UI.

But there's still bugs and quirks. Two examples:

- When you go to Nuze for NU activity reports in the area, there's no way to back out of the screen. The menu does not work.
- The course schedule display is both confusing and inaccurate. It would be best to see the course schedule by day in a calendar format.

### 2/5 — Not great

*2019-01-10, version 0.2*

The UI is old, the app hasn’t been updated to support the iPhone X and Xs for the notch. It can’t be that hard to update, yet it’s been 2 years.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
