# Nuropod — user reviews

> 6 indexed App Store user reviews of Nuropod by Parasym, rated 3.00/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/nuropod/id6747717214/reviews
- App overview in markdown: https://appshunter.io/ios/app/nuropod/id6747717214.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (6 lowest-rated)

### 1/5 — Not able to complete setup

*2026-08-03*

I downloaded the app and got to the last step, the symptom feedback step that appears to be primarily for use by the company, not for benefit for us the users.  When I answered both questions, there was not a button or way to move past that screen.  I have worked in tech for years so this is not an error on my part.

**Developer response:** Hi there, thank you for flagging this - a screen that won't let you proceed is exactly the kind of thing we want to catch and fix fast. While we do work around the clock to minimize bugs, they can happen and we're sorry for the frustration, especially at the very last step of setup.

We'd love to get this resolved for you directly - could you reach out to our care team at care@nuropod.com with your device model and app version? That'll help us reproduce the issue and get you fully set up.

On the symptom feedback step itself: it's actually designed to benefit you as much as us - it's what powers the personalized check-ins and progress tracking you'll see later in the app. But first things first, let's get you unstuck.

### 1/5 — App

*2026-07-15*

There should be some tracking awailable on how much the device is used to understand if any benefit from it.

**Developer response:** Hi there - thank you so much for your feedback. We're happy to let you know the Nuropod app has introduced daily check-ins, a convenient way for you to keep track of your progress while using the Nuropod device - it's complete with day to day breakdowns, summaries, daily averages and optional reminders. Be sure to update your Nuropod app to our latest version to see the update! If you have any trouble, our care team is always available to help over at care@nuropod.com

### 1/5 — Can’t even sign into it

*2026-05-22*

it errors out on the cant remember your password link before you can even sign in. Not setting a good precedent guys…

**Developer response:** Hi there, we're sorry to hear you ran into trouble with the password reset step — that's not the experience we want for you. Please reach out to our care team at care@nuropod.com with more details and we'll help you get signed in right away.

### 1/5 — App doesn’t work

*2026-05-10*

I can’t even get the basics working like tapping an answer to a question in the set up to personalize. You should have a higher quality bar for $900.

**Developer response:** Hi there, we're sorry to hear you had some trouble personalizing your account during setup. We understand that's especially frustrating given the investment you've made, and it's not the experience we want for you. We'd love to make this right — please reach out to our care team at care@nuropod.com to tell us more about what happened and we'll get it sorted for you.

### 5/5 — Nice app

*2026-07-21*

It’s a great addition to the device. No trouble signing in.

### 5/5 — Great app

*2026-06-03*

This app is great. Perfect for basic setup and starting. Track results etc.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*