# Nursery Story - ParentApp — user reviews

> 31 indexed App Store user reviews of Nursery Story by The Nursery Story Ltd.

- Source: https://appshunter.io/ios/app/nursery-story-parentapp/id1515814596/reviews
- App overview in markdown: https://appshunter.io/ios/app/nursery-story-parentapp/id1515814596.md

## Newest reviews (17 of 31)

### 5/5 — Great all round app

*2024-09-29, version 1.0.36*

I had an issue setting my children up but I spoke with the customer service and they were really helpful at walking me through everything - really great team!

The app is amazing, once everything is set up it really helps everything from communication to invoicing. Thank you!!

### 5/5 — Life changing app!!🥰🥰🥰

*2024-09-21*

This app has been life changing. When dropping my children at nursery I felt so guilty. This app gives me moment by moment information, photos videos!!! It’s been life changing. I knew the nursery were doing a phenomenal job, now I have the evidence!!!! wonderful app!!

### 5/5 — Fantastic App

*2024-09-19, version 1.0.36*

This app is amazing! Love the photos and videos the nursery share with me! Love it!❤️

### 5/5 — Really helpful app

*2024-09-17, version 1.0.36*

I have been using Nursery Story for my child for a few months and highly recommend it. Really useful for getting important updates and communicating with the nursery staff

### 5/5 — Great app

*2024-09-09, version 1.0.36*

Great app where i can see how my child is doing at nursery… has a great feature where nursery can leave messages for all parents.. had issue trying to make an account but contacted the team via email and was sorted quickly with great communication.

### 5/5 — Fast communication

*2024-07-08, version 1.0.36*

Really quick at responding with an technical issue, easy friendly to use app for parents to check in on their little ones throughout the day.

### 5/5 — Great app

*2024-06-10, version 1.0.36*

This is a great app. We’ve used a few due to moving around a bit for work but this one is really clear to use at both ends. The staff are able to send great updates of LOs and which means we then benefit. It’s equally easy enough for us to use our end and feel connected. It’s has great and intuitive functionality. 

Would certainly recommend if asked.

### 5/5 — Amazing Professional Services

*2024-06-06, version 1.0.36*

I had trouble accessing the information logged on the app for the nursery my children attend due to a technical issue.

I contacted the support team, and they responded quickly. They didn't give up until they resolved the issue, even contacting me by phone to investigate.

Their service made me happy because now I can see all my children's activities at the nursery and follow up at home.

### 5/5 — Love it

*2024-05-09, version 1.0.36*

This app is perfect for the anxious parent dropping there baby off to nursery. The updates are perfect, from photos of my little one, to how he’s slept, eaten & nappy changes. The instant messaging service is a highlight for me as I am notified of any messages, as well as I can message the team anything of importance. Love it!

### 5/5 — Customer service

*2024-05-08, version 1.0.36*

Very quick customer service reply and resolved my resetting of my password struggle quickly and politely

### 5/5 — Amazing Application

*2023-12-22*

My child’s nursery started using the nursery story app the beginning of this year. It has been absolutely fantastic. I share in her day and have an insight into what she’s doing. Seeing the fun she has at nursery is so wonderful and reassuring for me. 🩷🩷🩷🩷

### 5/5 — Communication with our nursery is a lot better

*2023-11-08, version 1.0.35*

Our child’s nursery started using nursery story and I’m so happy they have. Beforehand we didn’t get any meaningful updates at the end of the day but now we get instant pictures and nursery updates. Great app

### 5/5 — So helpful!

*2023-08-16, version 1.0.31*

This app has been such a great comfort to me! As a single mum with my first child going to nursery I have struggled with the worry that they are happy and doing okay at nursery. This app has given me the insight into their day that I really needed to allow me to relax and know that my child is safe and happy. Really grateful that the nursery has thought of using this easy to use app and would highly recommended other nursery’s to use it too.

### 5/5 — Ashleigh Smith

*2022-10-10, version 1.0.29*

Amazing app! Would highly recommend for all parents who has little ones in nursery! It’s fantastic!

### 5/5 — Amazing app

*2022-09-28, version 1.0.29*

Our nursery has just started using Nursery Story. It’s a breath of fresh air keeping up to date with all my child’s activities throughout the day, and the one-to-one communication with the teachers has been invaluable!

### 5/5 — Fantastic

*2020-06-09, version 1.0*

Fantastic app,  keeping us informed of our children’s progress 🙌

### 5/5 — NG

*2020-06-08, version 1.0*

Excellent app, allows you to keep track of your little ones throughout the day. Would highly recommend.

## Most critical reviews (10 lowest-rated)

### 1/5 — No notifications

*2022-06-30, version 1.0.29*

App is very simple, nice to use but not happy with no notifications received when nursery sends an update. Basically we have to login every hour to check for updates. 
It’s a shame. Could you please add that functionally?? It would certainly help reassure all the parents!

### 2/5 — The daily report summary is misleading

*2022-07-05, version 1.0.29*

The daily report in some cases says my baby ate a lot of food but when you see the actual portion indicator (pie next to food) it would say quarter portion. I’m not sure how a quarter portion is ‘a lot’. Also I’ve heard complaints from the nursery that sleep logging is causing issues so I’m having to check the manual logs to see how much my baby slept. Creates a bit of panic for the parents tbh.

### 3/5 — app is fine but lacking notifications

*2022-06-30, version 1.0.29*

The app is ok but I find it should give us notifications when there's something new on the feed, such as photos, meals, etc.. 
I have notifications activated but they seem to never appear.
Could this be added?

### 5/5 — Great for communication

*2025-03-05, version 1.0.47*

Parents love the messaging feature. It’s so easy to keep everyone informed, and it saves us loads of time.

### 5/5 — Love love this app!!

*2025-02-04, version 1.0.46*

Such a great app - amazing for keeping peace of mind throughout the day. Love it x

### 5/5 — Amazing App

*2025-01-22, version 1.0.45*

This app has been lifechanging. Instead of feeling guilty when dropping my daughter at nursery I look forward to sharing in what she is doing at nursery. The photos and videos brighten up my day.

### 5/5 — Makes us look so professional!

*2025-01-14, version 1.0.45*

Since we started using this app, parents have been so impressed with how organised and professional everything is. They love the easy access to their child’s daily updates and how smooth the communication is.

### 5/5 — Best app for nurseries

*2025-01-08, version 1.0.45*

We’ve tried other apps, but this one is by far the best. It’s simple to use, packed with features, and makes managing our nursery 100% easier. Highly recommend!

### 5/5 — Fab company

*2024-11-14, version 1.0.36*

Had great customer service with prompt replies when experiencing an issue which was not the companies fault. Quick and helpful resolution. Great app, gives me lots of updates about my child’s day and can see an overview of their day in the daily report. Puts my mind at rest as a parent when my baby is at nursery, being able to see what he has eaten, drank, how long he has slept, and updates on when his nappy was last changed. I also get photograph updates which reassures me he’s happy 💕

### 5/5 — Technical issues

*2024-11-12, version 1.0.36*

I had some technical issues with a nursery story app and a lovely lady Samantha fixed them instantly.  Friendly and quick response. Highly recommended. Thanks a lot.

## Most praised reviews (3 highest-rated)

### 5/5 — Communication upgrade

*2024-10-19, version 1.0.36*

Such an upgrade from our previous app. Thank you!

### 5/5 — Nursery software that works

*2024-10-04*

My nursery has tried 3 different nursery softwares and we then saw nursery story on instagram so gave it a try. Its very easy to set up, the whole nursery knows how to use it and it qorks just as we need a software to. Its a lot cheaper than most others which is a plus

### 5/5 — Amazing for staying in the loop!

*2024-09-29, version 1.0.36*

Great app! For knowing what my kids are up ! Our nursery just started using this platform and allows me to stay up to date easily with progression - would recommend !

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
