# Nurx: Birth Control Delivered — Skincare & healthcare at home

> At-home healthcare for birth control, skincare, and mental health. (iPhone/iPad app by Thirty Madison, Inc..)

- Source: https://appshunter.io/ios/app/nurx-birth-control-delivered/id1213141301 (this page in markdown: same URL + `.md`)
- Developer: [Thirty Madison, Inc.](https://appshunter.io/developer/1561997084)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.63/5 from 26,015 App Store ratings · 285 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 33 MB
- Languages: English
- Released: 2017-07-13
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nurx-birth-control-delivered/id1213141301/reviews.md

## What is Nurx?

Join over 2M women getting healthcare at home. Rated 4.6 stars by 26,000+ patients.
• Ongoing, unlimited provider messaging
• Covered by most insurance providers
• Free delivery with discreet packaging
• Most patients seen within 24 hours

HOW IT WORKS
1. Share your health history on your own time
2. A licensed Nurx provider reviews and prescribes - often within 24 hours
3. Your medication ships free, discreetly, straight to your door

WHAT IT COSTS
• We bill insurance directly for medications
• Prescriptions from $0 with insurance, or $15/month without
• Free delivery, always - no pharmacy runs, no time off work

BIRTH CONTROL
Get a birth control prescription anytime, from anywhere. Choose from the pill, ring, patch, or shot, with automatic refills and free delivery.

ACNE, ANTI-AGING & SKIN TREATMENT
Personalized prescriptions for acne, anti-aging and other common skin concerns like rosacea, and melasma. Treatment also available for women's hair loss and eyelash growth.

MENTAL HEALTH
Get a personalized treatment plan for anxiety, depression, seasonal affective disorder, PMDD, or postpartum depression, plus ongoing provider messaging support on your schedule.

EMERGENCY CONTRACEPTION
Get Nurx EC or Ella shipped fast or routed to a pharmacy near you - effective up to 5 days after sex.

YOUR CARE TEAM
Every Nurx provider is licensed and certified. Message your care team anytime. Judgment-free, always. Fully HIPAA-compliant.

Available in 43 states. Visit nurx.com to check availability.

## Key features

- Unlimited provider messaging
- Prescriptions for birth control
- Skincare treatments
- Mental health support
- Emergency contraception
- Free, discreet delivery

## What do users think of Nurx?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient and easy to use
- 👍 Helpful and responsive customer service
- 🚀 Fast and efficient delivery of prescriptions
- 💡 Comprehensive birth control options and information
- 👍 Personalized care and recommendations from doctors

**Cons**

- 🐛 Inconsistent communication and delays in responses
- 🐛 Incorrect or unavailable prescriptions sent
- 🐛 Billing and insurance issues
- 🐛 Difficulty changing or pausing prescription orders
- 🐛 Poor customer service and lack of phone support

**Commonly reported bugs**

- Prescription orders being cancelled or delayed without explanation
- Incorrect prescriptions being sent to patients
- Billing issues and unexpected charges

**Most requested features**

- Improve communication and response times
- Provide more transparency on prescription availability and billing
- Offer phone support for urgent issues
- Allow easier management of prescription orders and refills

## Recent user reviews (10 of 285)

All indexed reviews: https://appshunter.io/ios/app/nurx-birth-control-delivered/id1213141301/reviews.md

### 1/5 — mental health consultation not properly reviewed and no refund issued

*2026-08-18, version 4.5.2*

I got Nurx in order to help maintain my OCD and anxiety. I included information very briefly that I was hospitalized over 10 years ago for a completely unrelated health issue and after a LOT of back and forth of me primarily focusing on my current ongoing mental health issues, they came to the conclusion that they could not properly treat me, diagnosing me with the eating disorder that I have not struggled with for over 10 years, and only mentioned extremely briefly in passing. This tells me that the information that I gave was not thoroughly or maybe even not read AT ALL. I paid 60 dollars to be diagnosed with something that I don’t have and have been refused a refund. The customer service person was very very kind and personable though, the best part of this experience. Overall, I absolutely would not recommend this app for mental health help, though it may be ok for other things I’m not sure.

### 1/5 — SCAMMERS

*2026-08-18, version 4.5.2*

This company seriously sucks. Get your prescriptions from Good Rx or somewhere else. I was charged for medication that was not delivered. And then I paused on refills and was sent them anyways and charged for them. When I tried to get refunded I was told that I wouldn’t be because “I didn’t contact them within 48 hours of the (supposed) delivery”.

### 2/5 — Mostly marketing

*2026-08-16, version 4.5.2*

They referred me to an office and only offered one treatment for my issues. Don’t expect a rosacea cure despite their claims.

### 1/5 — Service is good, app is not

*2026-08-11, version 4.5.2*

Idk what you all did to your app but it’s borderline unusable now!!! PLEASE fix it.

### 1/5 — Do Not Recommend

*2026-08-05, version 4.5.2*

Based on my experience and the many similar complaints I’ve seen from other customers, Nurx’s billing practices are deeply concerning. For months, I was charged support fees that were not justified under Nurx’s own stated policy, and customer service never identified the order or prescription that supposedly triggered those charges despite multiple requests. I would not trust this company with recurring billing.

### 1/5 — Do no purchase

*2026-07-12, version 4.5.2*

I downloaded this app looking for a way to change my birth control and get acne medication. Over the past week, they’ve charged me $80 and have been unable to send any of the prescriptions through saying “my pharmacy doesn’t take my insurance” but I quite literally WORK at the cvs they say they can’t fill it at. Since then,  they’ve refused to refund me and have only offered full cash payment at the pharmacy, which if I wanted that I would’ve just gone through the pharmacy.. I got Nurx thinking it could fill the prescription for me but it cannot. Just go to a clinic or doctor if you need one- DONT waste your time with this app and DONT put in your card info when it asks, they are trying to charge you up front without consent, and will not notify you.

### 1/5 — Scam

*2026-07-07, version 4.5.2*

Charged me$59 then $10 yet never shipped my medicine out, won’t respond to me. Will be disputing this purchase .

### 1/5 — Unreliable

*2026-07-01, version 4.5.2*

I’ve been a patient for years and this year they just forgot to process one of my prescriptions for months. I specifically got this service because they automatically refill and mail meds so that I don’t need to do the mental labor of remembering to handle that. I am in a huge amount of pain now waiting for them to renew my prescription which they neglected for months. They offered to send my prescription to a local pharmacy but that won’t change the wait time I have in excruciating pain. The app is also very slow these days taking up to a minute to load (it’s not my internet) and every different type of care (reproductive, acne, etc) has two different chats, one medical and one service, and they don’t communicate with each other so I get a lot of duplicate or contradictory messages. Planning to change service providers after this super neglectful and disappointing experience.

### 2/5 — Good service, awful app

*2026-06-28, version 4.5.2*

They’re a good online pharmacy for birth control and acne medication but their app is terrible. Glitchy, badly organized, and very hard to get accurate info, such as keeping track of past orders and seeing when your next one it (in theory these functions exist, but like it said it’s glitchy and poorly organized that it’s not easy to parse thru). If it weren’t for the app, it’d be a 5 star rating from me

### 1/5 — Headache

*2026-06-23, version 4.5.2*

Every refill they tried to change what birth control I was on that is perceived to me for certain reasons. They will push whatever brand pays them to be pushed and completely ignore medical needs while charging you for the “advice”. Scam of an app and they don’t save your info so prepare to have the same conversation every time like it’s brand new.

## Frequently asked questions about Nurx

### What services does this app offer?

This app provides a range of healthcare services from the comfort of your home. These include prescriptions for birth control, treatments for acne, anti-aging, and other skin concerns, as well as mental health support for conditions like anxiety and depression. Emergency contraception is also available.

### How does the prescription and delivery process work?

You share your health history through the app, and a licensed provider reviews it to prescribe medication. Your prescription is then shipped directly to your door for free and in discreet packaging, eliminating the need for pharmacy visits.

### What are the costs associated with using this app?

The app bills insurance directly for medications. Prescriptions can be $0 with insurance, or $15 per month without insurance. Delivery is always free.

### Is this app available in my state?

The app is currently available in 43 states. You can visit the app's website to check for availability in your specific location.

### How do I communicate with a healthcare provider?

The app offers ongoing, unlimited messaging with licensed providers. You can message your care team anytime to discuss your health concerns or treatment plan, and all communication is judgment-free and HIPAA-compliant.

## Version history (last 5 releases)

### 4.5.2 — 2026-04-03

General maintenance

Note: We are routinely adding new features and fixing your app in the background between these releases.

### 4.5.1 — 2026-03-27

General maintenance

Note: We are routinely adding new features and fixing your app in the background between these releases.

### 4.5.0 — 2026-03-13

General maintenance

Note: We are routinely adding new features and fixing your app in the background between these releases.

### 4.4.1 — 2026-01-30

Fix routine updates not being applied

Note: We are routinely adding new features and fixing your app in the background between these releases.

### 4.4.0 — 2026-01-16

General maintenance

Note: We are routinely adding new features and fixing your app in the background between these releases.

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## More apps by Thirty Madison, Inc.

- [Cove: Migraine & Headache Care](https://appshunter.io/ios/app/cove-migraine-and-headache-care/id1561997082)
- [Thirty Madison Healthcare](https://appshunter.io/ios/app/thirty-madison-healthcare/id1623732281)

All apps by Thirty Madison, Inc.: https://appshunter.io/developer/1561997084

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*