# NUSS Members — user reviews

> 18 indexed App Store user reviews of NUSS Members by aZaaS Pte Ltd.

- Source: https://appshunter.io/ios/app/nuss-members/id1440703287/reviews
- App overview in markdown: https://appshunter.io/ios/app/nuss-members/id1440703287.md

## Newest reviews (5 of 18)

### 1/5 — I can’t create the account

*2021-04-07, version 1.0.9*

Can’t create the account

### 1/5 — Can’t sign up

*2021-04-06, version 1.0.9*

Hopeless, tried many times to sign up, 
Filled in email address, didn’t get verification code to proceed

### 1/5 — Problem setting up

*2021-04-05, version 1.0.9*

Tried setting up after downloading the app. Request for Verification code, none arrived?

### 1/5 — Cannot access

*2021-04-05, version 1.0.9*

Cannot sign-up as verification code was never received. Give up.

### 1/5 — Does nothing

*2021-03-17, version 1.0.7*

This app is terrible. The featured pages on the preview do not exist. You cannot do anything with this app. It doesn’t even provide basic information like addresses. 

“Contact us” section has no contact details except to fill in enquiry form.

Homepage shows images of the 3 clubhouses but clicking on them does nothing. Does not bring you to another page.

No details on any food and beverage promotion or even a relevant F&B promotions icon or bar option. 

Total waste of time downloading the app and creating an ID. Doesn’t link to your account to check bill or anything. 

However even if it doesn’t link to account, the description is that it’s a Food & beverage app. But even that it totally fails.   If it at least showcases the various restaurants and menus that would be helpful but no. All this information is lacking.

## Most critical reviews (10 lowest-rated)

### 1/5 — Re-Login Issue

*2024-08-10, version 4.16.1*

App is very inconvenient and will ask for login name and password often, after regular updates. Pleas update to facial recognition so we do not need to keep resetting password.

### 1/5 — Can Never Log In.

*2024-05-04, version 4.13.1*

Always say internet connection unstable.  This app has become pretty useless.

### 1/5 — Worst experience for a premium uni

*2023-04-21, version 4.0.3*

Can improve please?

### 1/5 — Cannot book facilities!

*2023-04-20, version 4.0.3*

Please look into the facilities page!

### 1/5 — Cannot sign in

*2023-02-05, version 2.2.342*

Have been using the app for a few months. Today the page hand at signing in.

### 1/5 — Can’t even login!

*2021-11-23, version 2.2.189*

Either ‘system is busy’ or can’t even recognise a password has already been entered…terrible app! Members pay monthly subscription fees, and deserve much better than this!

### 1/5 — Terrible and Lousy

*2021-06-08, version 1.0.12*

This app is badly developed and maintained. I have been trying to access it since last week and all it does was to go to a blank white screen. Today when I access, it finally showed the login page - voila but when I entered my email and login password - it just freeze there. I don’t know why the club paid for the development of this app.

### 1/5 — Doesn’t work at all.

*2021-06-03, version 1.0.12*

White honk screen after the NUSS logo disappear. I’m not looking forward to this if the interface is so unreliable.

### 1/5 — Why Different Log-in?

*2021-05-28, version 1.0.12*

I am unable to login after loaded the APP with my email address? Why the log-in can’t it be the same as in the PC platform with same user ID and password! Terrible APP!

### 1/5 — Can’t sign. Can’t sign up

*2021-04-21, version 1.0.10*

Bad app. I can’t sign in or signing up. Waste of time.

## Most praised reviews (3 highest-rated)

### 4/5 — App Login

*2023-11-12, version 4.7.1*

Can you make the App not having to require re-keying in of Email and Password after an App update? It would be good to allow facial recognition login that is tied to the phone security. Thanks.

### 2/5 — So dumb  app

*2023-03-16, version 3.8.2*

When I want to show the QR code or book the facility, always always pop the error message.

### 2/5 — Very bad first impressions.

*2021-07-27, version 2.2.131*

So much wrong with the UX of this app from the signup process alone. Main ones are:

1) “Cancel” button on the “Forgot Password” or “Sign Up” screen is dark blue text on a dark blue background. Almost invisible, bad design choice.

2) Entire UI on logon screen suddenly jumps up when the iOS keyboard pops up, meaning that when you switch apps to check something (e.g. your email app, to copy your verification code), then come back, there is a noticeable pause before the entire screen jumps up just as you are about to select a text input field, causing you to miss your target. Very annoying.

3) Does not play nice with with the password autofill feature of iOS. “Sign In” button is greyed-out until keyboard activity is detected in the password field (which is pointless, as the password has already been already filled in by the OS, which the app does not appear to detect).

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
