# Nusuk \| نسك — Nusuk Application > Spiritual journey guide for planning and performing rituals at the Two Holy Mosques. (iPhone/iPad app by Ministry of Hajj and Umrah.) - Source: https://appshunter.io/ios/app/nusuk/id6469515422 (this page in markdown: same URL + `.md`) - Developer: [Ministry of Hajj and Umrah](https://appshunter.io/developer/1119024074) - Category: Travel, Business - Price: Free - Rating: 4.60/5 from 18,606 App Store ratings · 1,554 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 656 MB - Languages: Russian, Amharic, Azerbaijani, Bangla, Bosnian, Burmese, Gujarati, Hausa, Hindi, Kazakh and 25 more - Released: 2024-01-07 - Data updated: 2026-09-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nusuk/id6469515422/reviews.md ## What is Nusuk | نسك? Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination. The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques. ## Key features - Spiritual journey guide - Ritual planning and execution - Travel coordination - Arrival and departure coordination - Transportation navigation - Sacred rituals at Two Holy Mosques ## Chart rankings - #187 in Top Free · Travel (US App Store) ## What do users think of Nusuk | نسك? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🚀 Convenient booking process - 🚀 Helpful features like Quran, prayer times, and Qibla direction - 👍 Well-organized and structured - 👍 Excellent service and support **Cons** - 🐛 Frequent crashes and bugs - 🐛 Unreliable booking system, especially for Rawdah visits - 🐛 Difficult to navigate and use - 🐛 Lack of language options beyond Arabic - 🐛 Poor customer service and support - 🐛 Inability to book for family/group as a single unit **Commonly reported bugs** - Booking slots disappearing or changing unexpectedly - Registration and login issues - Incorrect gender displayed on user profiles - Inability to update user information - Compatibility issues with newer devices and iOS versions **Most requested features** - Allow family/group bookings - Improve language support beyond Arabic - Enhance customer service and support - Streamline booking process and ensure reliability - Provide more guidance and instructions within the app ## Recent user reviews (10 of 1,554) All indexed reviews: https://appshunter.io/ios/app/nusuk/id6469515422/reviews.md ### 1/5 — Disappointed *2026-09-07, version 11.12.5* Booking a slot for rawdah is impossible. The app tells you to refresh the app 2 hours before the time slot and book it, however the slot you are booking for magically disappears even if you are fast and comes back once you refresh saying there is full capacity. This is a joke. ### 1/5 — Osidawiaja *2026-09-07, version 11.12.5* CESHSDCHEFAGAFSHVAEF ### 1/5 — Rawdah Booking *2026-09-06, version 11.12.5* This has to be one of the worst systems on the planet. I have been trying to book one single slot for the Rawdah. I have tried every 20 minutes and 2 hours prior to the slot’s apparently being released. Have tried before arriving in Saudi, and everyday since arriving in Saudi. Spent 6 days trying in Makkah and then another 6 days in Madinah. I haven’t been able to book a single slot for one person. Keeps stating seats will be released soon to try later. Despite repeated attempts, until the slots are all taken and no longer available. This is a very archaic system to only release seats two hours before. With thousands waiting to book. There needs to be a better system. Having spent a tonne of money with a desire to attend the Rawadah sadly. My dreams were unrealised. There needs to be a genuine escalation process to allow for any special circumstances. I would give this app a zero rating. If that was possible. ### 1/5 — The old version was more best *2026-09-04, version 11.12.5* بطييييييييييئ جدا جدا جدا ### 5/5 — Brilliant *2026-09-02, version 11.12.4* Jazak Allah khair ### 3/5 — Needs serious improvements *2026-08-30, version 11.12.4* I think the app needs a user usage and user interface audit. I am not sure who is designing it but please get some professional human interface specialists to add and improve. In terms of help, there really is nothing present and if there is, it is not easily findable. We were here for 4 nights, could not find a single Spot for Rawdah and this is supposed to be a slow time.Allah knows best ### 1/5 — India 92 *2026-08-30, version 11.12.4* I have a tried all week but I don’t getting. Appointment for Rawdah What kind of app is this ? ### 1/5 — Unfriendly *2026-08-28, version 11.12.4* The app crashes frequently and does not allow users to book a Rawdah appointment, even when appointment slots are clearly available. The app is also not user-friendly, particularly for elderly people and those who are not familiar with technology. What is even more frustrating is that when you visit Nusuk customer support in person, the only advice you receive is to keep trying again and again. It is disappointing that the support team cannot provide a practical solution or assist users with making the booking. The whole process is unnecessarily difficult and needs significant improvement, especially for elderly and children less tech-savvy users. ### 1/5 — Very frustrating ! *2026-08-24, version 11.12.4* The new process to book Rawdah visit is beyond frustrating! The previous process to book ahead of time ( days,weeks , months ) was fair and doable . The current one ti book 2 hours before the visit is beyond irresponsible decision! It is extremely frustrating and adds lots of pressure during a time supposed to be spiritual . I hope the decision makers admit their mistake and take responsibility as soon as possible to change this . ### 1/5 — Doesn't work for Rawdah *2026-08-21, version 11.12.4* Very frustrating app. I spent three days in Madinah trying to book a Rawdah appointment, but the app did not work. It constantly showed errors or no available appointments. The booking system needs major improvement. ## Frequently asked questions about Nusuk | نسك ### What does the Nusuk app do? The Nusuk app acts as a spiritual guide for your journey, assisting you from the beginning of a ritual to its completion. It provides a digital experience to help travelers plan their trips, coordinate travel logistics, and perform sacred rituals at the Two Holy Mosques. ### What are the key features of Nusuk? Key features include serving as a spiritual journey guide, assisting with ritual planning and execution, coordinating travel logistics like arrivals and departures, navigating transportation, and facilitating the performance of sacred rituals at the Two Holy Mosques. ### Is the Nusuk app free to use? Based on the provided information, the app is free to use and does not have in-app purchases or advertisements. This means you can access all its features without any cost. ### Who is the target audience for Nusuk? The app is designed for individuals embarking on a spiritual journey, specifically those traveling to the Two Holy Mosques for religious purposes such as Hajj or Umrah. It aims to enhance their experience by providing guidance and organizational tools. ### What kind of use cases does Nusuk support? Nusuk supports use cases related to planning and executing spiritual journeys, particularly for Hajj and Umrah. This includes coordinating travel arrangements, navigating transportation, and performing religious rituals in a structured and guided manner. ## Version history (last 5 releases) ### 11.12.5 — 2026-09-02 General Enhancements ### 11.12.4 — 2026-06-10 General enhancements ### 11.12.3 — 2026-06-07 General enhancements ### 11.12.2 — 2026-06-02 General enhancements ### 11.12.1 — 2026-05-26 General Enhancements ## Apps similar to Nusuk | نسك | App | Rating | Price | Category | | --- | --- | --- | --- | | [Saudia](https://appshunter.io/ios/app/saudia/id892721808) | 4.7 (58,980) | Free | Travel | | [Gathern جاذر إن](https://appshunter.io/ios/app/gathern/id1226060828) | 4.3 (6,952) | Free | Travel | | [flynas طيران ناس](https://appshunter.io/ios/app/flynas/id871947665) | 4.6 (22,384) | Free | Travel | | [darb \| درب](https://appshunter.io/ios/app/darb/id1549817739) | 2.6 (386) | Free | Travel | | [flyadeal App](https://appshunter.io/ios/app/flyadeal-app/id6450943801) | 4.7 (2,710) | Free | Travel | | [HHR Train](https://appshunter.io/ios/app/hhr-train/id1533264335) | 2.6 (262) | Free | Travel | ## More apps by Ministry of Hajj and Umrah - [Ershad](https://appshunter.io/ios/app/ershad/id1144452985) - [Eatmarna Business](https://appshunter.io/ios/app/eatmarna-business/id1328395267) - [(نسك (اعتمرنا سابقا](https://appshunter.io/ios/app/id1532669630) - [Ontime MOHU](https://appshunter.io/ios/app/ontime-mohu/id1615951246) - [Hajj App - Organizers](https://appshunter.io/ios/app/hajj-app-organizers/id1626272649) - [Hajj App - Staff](https://appshunter.io/ios/app/hajj-app-staff/id1626273181) All apps by Ministry of Hajj and Umrah: https://appshunter.io/developer/1119024074 ## Related topics [nusuk](https://appshunter.io/ios/topics/nusuk) · [nusuk umrah](https://appshunter.io/ios/topics/nusuk-umrah) · [nusuk hajj](https://appshunter.io/ios/topics/nusuk-hajj) · [nsuk](https://appshunter.io/ios/topics/nsuk) · [nutuk](https://appshunter.io/ios/topics/nutuk) · [tanaqol](https://appshunter.io/ios/topics/tanaqol) · [omra](https://appshunter.io/ios/topics/omra) · [nusook](https://appshunter.io/ios/topics/nusook) · [rawdah](https://appshunter.io/ios/topics/rawdah) · [nushuk](https://appshunter.io/ios/topics/nushuk) · [pak hajj moavineen](https://appshunter.io/ios/topics/pak-hajj-moavineen) · [haj suvidha](https://appshunter.io/ios/topics/haj-suvidha) · [bungomas mobile](https://appshunter.io/ios/topics/bungomas-mobile) · [hajj dua](https://appshunter.io/ios/topics/hajj-dua) · [bikru zamzam wisata](https://appshunter.io/ios/topics/bikru-zamzam-wisata) · [kasturi tour](https://appshunter.io/ios/topics/kasturi-tour) · [nosok](https://appshunter.io/ios/topics/nosok) · [نسك](https://appshunter.io/ios/topics/نسك) · [تطبيق نسك](https://appshunter.io/ios/topics/تطبيق-نسك) · [rihlah tour & travel](https://appshunter.io/ios/topics/rihlah-tour-travel) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*