# Nutiliti: Utilities Made Easy — user reviews > 41 indexed App Store user reviews of Nutiliti by Nutiliti Inc, rated 4.31/5 from 117 ratings. - Source: https://appshunter.io/ios/app/nutiliti-utilities-made-easy/id1566684666/reviews - App overview in markdown: https://appshunter.io/ios/app/nutiliti-utilities-made-easy/id1566684666.md - Rating breakdown: 5★ 94 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 18 ## What do users think of Nutiliti? Overall sentiment: negative **Pros** - 👍 Easy utility splitting with roommates - 👍 Simplifies managing multiple utility bills - 👍 Convenient for first-time renters - 👍 User-friendly interface - 👍 Responsive customer service - 👍 Quick and easy setup - 👍 Helps avoid awkward payment conversations **Cons** - 😠 Ridiculous fees charged - 😠 No bill due date notifications - 😠 Poor customer service - 😠 Inconsistent billing and overcharging - 😠 No direct history with utility vendors - 😠 Bills in landlord's name not ideal - 😠 Inconsistent payment processing - 😠 No manual payment option - 😠 Cannot pay before due date - 😠 Issues with updating payment methods - 😠 Bills show as paid but are not - 😠 Causes utility shut-offs - 😠 Address not able to be added **Commonly reported bugs** - Payment method not updating correctly - App indicates payment made when it wasn't - Payment processing errors - Automatic payment defaults to 'payment failed' - Bug with adding address **Most requested features** - Allow linking bank account for settlement - Add landlord to house for visibility - Larger text option for some items - Integrate iPad app with mobile app features ## Newest reviews (11 of 41) ### 5/5 — The least stressful part of moving *2021-07-12, version 1.2* I’m compelled to write a review because I used nutiliti when I moved into my first apartment and again when I moved into a house. The transition was so simple which is something I needed when everything else felt so complicated. Love them! ### 5/5 — Utilities made easy! *2021-07-12, version 1.2* Nutiliti has been simple from day one. The sign up for setting up my utilities was quick, easy and painless. I even moved and was able to have my utilities transferred over to my new place. I am absolutely thrilled to be a consumer of their product. ### 5/5 — If I could rate them higher than a 5 I would *2021-07-12, version 1.2* Handling utilities was a cakewalk this year. I set up my utilities 2 weeks before move-in and it was all turned on when I showed up at house. Everything was painless and simple. Love nutiliti ### 5/5 — No to procrastination *2021-07-12, version 1.2* Been meaning to sign up for a while, but never got around to it. Nutiliti was super easy and actually enjoyable. Thank you! ### 5/5 — I love this app *2021-07-12, version 1.2* The interface is great and super easy to use!! This is my first time handling utilities by myself and this app is soooooo helpful ### 5/5 — Thank you for making utilities a breeze!!! *2021-07-08, version 1.1* As a first time renter I love how simple and easy Nutiliti makes it to set up my utilities (and also having readily available help when needed!). Having an app option in addition to using a computer or laptop is a big plus! I don't know if it's just personal preference but I would like the option for the text to be bigger on some of the items - especially when I click a link for more information on a particular question - but other than that I am a fan! Will definitely be returning next year. ### 5/5 — Pretty Good *2021-07-08, version 1.1* I used this app on the recommendation of a friend and it worked out well, easy to understand and clear instructions made this done quite fast. I recommend using this when you have to turn on your utilities. ### 5/5 — Convenient with one tweak needed *2021-07-08, version 1.1* This has been great using this app to split utility expenses at our house but when it comes time to settle up I would love to be able to link my bank account. ### 5/5 — Awesome for roommates *2021-07-08, version 1.1* I love the functionality of this app. It’s incredibly easy to use and is integrated with stripe for secure payments. With the app, there’s no question of “who owes who what”, and makes utility bills with roommates extremely easy to split. ### 5/5 — Really happy *2021-07-07, version 1.1* I was nervous about using Nutiliti since they are newer. We had used Simplebills in my apartment last year but they did a horrible job so we wanted to try something different. We found Nutiliti through an insta ad and the whole process was so easy and fast. It was my first time using Nutiliti and I’m glad I did it. ### 5/5 — Quick, Effective, & Easy *2021-07-07, version 1.1* I signed up for Nutiliti a couple months ago when I moved and needed to turn on my utilities before move-in (electricity wifi etc…. The process was simple, engaging and easy. The customer service was impeccable and they answered all my questions! ## Most critical reviews (10 lowest-rated) ### 1/5 — Hate this app and everything about it!!! *2026-03-24, version 1.43.1* I hate that my rental company switched to this app instead of being able to just pay the bills directly. They charge ridiculous fees. They don’t send notification to let you know when the bill is due or when the last day to pay it, there’s no help with customer service. This is just the worst app ever I hate it!! I hate everything about it!! I hate that my company now uses it and I will be looking for a new leasing company because I don’t want to use this app anymore. ### 1/5 — Bad *2025-06-26, version 1.43.1* Just a bad company I rent and it's been sooo many times I've had to write support about a wrong bill make sure you read the statements and check your charges because they will happily over charge you if you don't catch it ### 1/5 — It’s a big no for renters actually *2025-01-14, version 1.42.2* Not user friendly for renters, the app is fine it’s the service and business itself. No customer service just we are sorry but no. No supervisors or management can be reached and there is no direct link to show you are paying your utilities or you go to move somewhere else you have no history with these vendors (Xcel, water co, trash etc). All bills being in the landlords name don’t make sense for landlords either.. they don’t pay I do and they still have electricity.. um no. My property would be fine without lights I’m not paying their bills and allowing them to mess with my credit!!?? ### 1/5 — Inconsistent Payments *2024-08-21, version 1.42.0* Nutiliti has on a few occasions indicated that my bill has been paid only to receive an overdue bill notification and upon investigation, the bill had not actually been paid. Three instances of late payment is too much. ### 1/5 — This company has a bad habit of not paying bills *2023-09-20, version 1.38.2* My property management company switched over to Nutiliti a few months ago, and every single time there has been a problem with their bill processing system. It automatically defaults to ‘payment failed’ until a support call is placed to their company, at which time they process the payment manually, and it goes through. But this caused our water to be shut off due to a nonpayment to our local city utility, which caused even more charges to be made. Avoid if possible, shady things going on with them. ### 1/5 — Very problematic company *2023-08-19* Our property management company recent switched to using Nutiliti and there have been major issues with them processing payments and making timely payments ever since. Our water was even switched off due to ‘nonpayment’ of our bill, due to a nonpayment from Nutiliti to our local city utility. Each month my bills show up as having a ‘payment error’ even though they are auto-drafted from our checking account, as set up following their instructions. ### 1/5 — Will not allow address to be added *2021-06-29, version 1.1* Bug with adding in address. Needs to use a different method of finding addresses ### 2/5 — Extremely dissatisfied. *2023-11-27, version 1.38.5* Recently, our property management company transitioned to using Nutiliti, but the experience has been extremely frustrating. Initially, I encountered issues with updating my payment method in the app. Despite making changes, the app continued to charge my previous payment method, requiring me to contact them each time to ensure the correct card was charged. This problem has recurred multiple times. Another issue is their inconsistent billing; they often charge a day or two after the stated payment due date. In instances where the payment method is declined, I find myself having to reach out to them to resolve the issue. A significant drawback of the app is its lack of a manual payment option, which is quite unusual and inconvenient. Ideally, apps should simplify processes, but this one has only added complexity. Many customers, myself included, prefer the flexibility to pay before the due date, but according to their support team, due to automatic bank charges, this isn’t possible. I’m currently obliged to use this ineffective app and am extremely dissatisfied with Nutiliti. However, I must acknowledge that their customer service is highly responsive, which is the sole reason I’ve rated them two stars. ### 3/5 — Not renter friendly *2025-05-03, version 1.42.2* Nutiliti charges too many fees and if utilities are not paid by a certain timeframe then it’s turned back to property manager who charges more fees on top of Nutiliti fees! This app is a ripoff!! ### 4/5 — Disappointed *2022-12-28, version 1.31* The first year was great but when I went to move they said they could not provide for that area. Amazing concept but disappointing I could only use it for a short time. ## Most praised reviews (10 highest-rated) ### 5/5 — Nutiliti *2022-01-29, version 1.16.0* This made splitting our utilities so accessible and easy! ### 5/5 — Good stuff *2022-01-29, version 1.16.0* Good stuff ### 5/5 — I love this app *2022-01-29, version 1.16.0* Makes paying utilities with Roomate's crazy easy. ### 5/5 — Utilities made convenient! *2021-10-12, version 1.5.0* 10/10 would recommend! Paying bills individually is the old way. I wish I had this app in college when I was splitting 5 utility bills between 4 people. This app manages, pays, and consolidates all of your utilities into a user-friendly app — even your grandmother can use it. ### 5/5 — User friendly and Support gets back to you quickly *2021-08-25, version 1.4* This is my first time using a utility splitter and the experience using this app has been phenomenal. When I had a question with setting up the app support was able to get back to me with an exactly one day and were able to help me to rectify the issue that I was having. I highly recommend getting this app. ### 5/5 — Best App I’ve ever used *2021-08-01, version 1.4* Makes paying utilities so much easier!! Is a must have for splitting utilities among roomies!! ### 5/5 — 5/5 *2021-07-25, version 1.3* Best app on the market for managing utilities. Simple, easy to use will definitely recommend to friends. ### 5/5 — As a first time renter, I’d like to say THANK YOU! *2021-07-14, version 1.2* Thank you so much for this utilities option. This app keeps my property management happy, keeps me and my roomies out of dealing with the different providers, and lets us easily split the total amount each month. This was one of the best investments into a service that provides us a better state of mind and quality service. Bills always paid on time and without a second thought! ### 5/5 — I’ve been waiting for an app like this *2021-07-14, version 1.2* I move into different apartments and homes every year (student) and we always end up trying to sort out the bills at the end. This will make it easy. ### 5/5 — This app makes everything so EASY *2021-07-12, version 1.2* So today, I was told I needed utilities for my house. I went on google and searched and Nutiliti was the first thing I found and I clicked. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*