# Nutmeg State FCU Mobile — user reviews > 54 indexed App Store user reviews of Nutmeg State FCU Mobile by Nutmeg State Financial Credit Union, rated 2.90/5 from 32 ratings. - Source: https://appshunter.io/ios/app/nutmeg-state-fcu-mobile/id410390393/reviews - App overview in markdown: https://appshunter.io/ios/app/nutmeg-state-fcu-mobile/id410390393.md - Rating breakdown: 5★ 14 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 14 ## Newest reviews (17 of 54) ### 2/5 — Overall *2024-12-20* The workers are usually young don’t talk or help on what you should do or barely give you any advice it’s like a suicide mission to open and do everything on your own with a credit union that is barely known, and the cards have very high fraud risk it is not worth it to me to use this credit union due to the fact my card info has been stolen and used and i’ve had to replace it twice within the first 6 months. hire better people ### 2/5 — Poor app setting. *2024-10-15* Poor app **Developer response:** Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience. ### 2/5 — App *2024-05-25, version 3.2.0* The app is always saying error or can't use the face I.D to log in! They really need to fix this . It's very inconvenient! ### 2/5 — Mobile deposits never work *2023-11-10, version 3.2.0* Awful app. Always times out. Have to try to do mobile deposits multiple times throughout the day before it works. Frustrating to have an app at all if it doesn’t work. ### 1/5 — Terrible App and Support *2023-11-05* Check deposits began encountering exceptions almost a week ago. Sent support a screenshot of the exception after calling. The agent on the phone tried to minimize the problem, of course. When in the bank depositing the check, the teller informed me it is a widespread problem. Not a shock. Still no resolution days later. Because of this latest technical issue with Nutmeg, a new bank is in my near future. I told support that too and they just don’t seem to care. Update: A month later mobile deposit issues still exist. Same exact error as before despite the claim by Nutmeg the issues have been fixed. Phone and app support appear, yet again, to be indifferent. Need to accelerate my hunt for a new bank because by all appearances Nutmeg just doesn’t care. **Developer response:** Hello, it was identified that an issue was present with iOS 17.0.3 causing intermittent issues with the e-deposit feature. Please try an upgrade to the latest iOS via Settings > General > Software Update. If issues persist, please reach out to us at your earliest convenience. ### 1/5 — Terrible App and Support *2023-10-05* Check deposits began encountering exceptions almost a week ago. Sent support a screenshot of the exception after calling. The agent on the phone tried to minimize the problem, of course. When in the bank depositing the check, the teller informed me it is a widespread problem. Not a shock. Still no resolution days later. Because of this latest technical issue with Nutmeg, a new bank is in my near future. I told support that too and they just don’t seem to care. ### 2/5 — Needs an update *2023-06-27* Seriously, please fix! ### 2/5 — Error Loading Page *2022-08-07* App would be a lot better if actually worked all the time. Whenever I try doing transfers App always gives me an error loading page for most the day. Then later on in the day it’ll actually work. Which is annoying because it should work right when I need it to. Then the app crashes when you try to go back. This app needs an update and some bug fixes or something. It’s seriously making me not like my bank. ### 1/5 — PLEASE UPDATE THIS APP! *2022-03-11* This app has not been updated in 3 YEARS!!! Technology has changed alot since then! What’s going on with the app cannot be called glitches anymore, it’s frustratingly nonfunctional. I try to log in, it tells me that I used the wrong credentials. I login, get to the homepage, tap anything to go further and get logged out. It’s impossible to do anything productive with it! If you’re not going to keep it up to date, remove it from the App Store! ### 1/5 — App needs an update *2021-12-03, version 3.1.2* This app needs a serious update! It always have trouble loading and it always says error page loading! Please fix the bugs thank you ### 1/5 — Horrible *2021-09-30, version 3.1.2* This app NEVER WORKS!!!! Even when your login is correct you have to wait like 10mins to try again. ### 1/5 — Need improvement. *2021-08-25, version 3.1.2* I can never pay my bill online. I always have to call which takes longer. Needs more security if your gonna have your bank info in there. ### 3/5 — Sight *2020-06-06, version 3.1.2* This website needs more security I login my screen and many images showed up but not any I recognized. Scam ### 2/5 — Many glitches *2020-05-20, version 3.1.2* App doesn’t always work. Alerts are late. I normally will get an alert a day later, letting me know a purchase was made. App needs work. Deposit are great, they immediately let me know if money is pending. ### 1/5 — Worst mobile deposit app *2020-03-05* This is truly the worst app for mobile deposit. I am never able to deposit hand written checks on the first, second, or third try because it’s “invalid amount” when it’s the clear as day what the amount is. I purposely don’t put money in this account anymore for this reason. It takes me 20+ min on average to get the check to actually go through. Fix it!!!!!! ### 4/5 — Please fix glitch *2019-10-11* After I was able to deposit a check with the e deposit feature, my screen shifted up. I have the iPhone 11 so the menu got shifted into the top corners and it would not register me hitting the account button that’s at the very top of the sidebar menu. Please fix. ### 1/5 — App isn’t workin *2019-05-10, version 3.1.0* App isn’t working 5/10/19 ## Most critical reviews (10 lowest-rated) ### 1/5 — ACCOUNT ACCESS *2025-09-28, version 4018.0.0* It is a big dissatisfaction and disappointment to be unable to access my account or receive a text code. Code confirmations over the phone are incomplete and the worse part is that so called automated calls are originated from Anchorage, in Alaska? That’s unacceptable and unfortunate because is a very poor way to let you make feel insecure about your financial Institution! Indiana P Williams ### 1/5 — Error Messages on Everything *2025-05-04* Trying to add an account number to yours? Trying to transfer money? Want to get in contact with customer support? If you like getting error messages and absolutely nothing working this is the app for you! **Developer response:** Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience. ### 1/5 — Terrible “updated” App *2024-08-28* This new version is awful. There is a glitch that often makes me have to sign in twice. I can’t see the total for all of my accounts like the old app used to show. It is visually unappealing. It does not show the names of pending transactions like it used to. Mobile deposits are not easy to do. Transfers to other members are also not as easy. Ridiculous update. The old version was much better and had no issues. Almost makes me want to switch banks and I’ve been a member since 2003. **Developer response:** Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience. ### 1/5 — Won’t save or print statements *2024-08-25* I get to the page to print or save and the share button does not bring up the menu todo anything. **Developer response:** Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience. ### 1/5 — New version has many problems 😫😫😫 *2024-07-01* Before the update, it didn't have many features and worked well. After the new version it became impossible to work well. If you don't have access to a computer, you won't be able to do anything with your bank account via the app. **Developer response:** Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience. ### 1/5 — New version of app *2024-06-29* I’ve been using the mobile deposit feature for years and never had a problem, since the new update it is by far the worst mobile banking experience I’ve ever had. **Developer response:** Hello, we would love to assist you with your concern. Please contact us at (860) 513-5000 at your earliest convenience. ### 1/5 — Hate the new app *2024-06-19* It’s nice to be able to see balances when you open it but the format is harder to use than before. ### 1/5 — New app frustrating *2024-06-12* Mobile deposits with the new app or next to impossible. It’s like Nutmeg doesn’t want me to continue banking with them. I hope they improve and simplify the process or I will be looking for a new bank. ### 1/5 — New update is garbage *2024-06-12* Your new version of this app is awful. All my credentials were not saved from the previous version, and I have now been locked out and had to reset the account twice in the same day because the app won’t save my info, and only recognizes my new password one time it seems. Fix this broken update that nobody wanted or needed. And hire a new graphic designer while you’re at it, you’ve cheapened your app immensely ### 1/5 — Terrible App and Support *2023-12-05* Check deposits began encountering exceptions almost a week ago. Sent support a screenshot of the exception after calling. The agent on the phone tried to minimize the problem, of course. When in the bank depositing the check, the teller informed me it is a widespread problem. Not a shock. Still no resolution days later. Because of this latest technical issue with Nutmeg, a new bank is in my near future. I told support that too and they just don’t seem to care. Update: A month later mobile deposit issues still exist. Same exact error as before despite the claim by Nutmeg the issues have been fixed. Phone and app support appear, yet again, to be indifferent. Need to accelerate my hunt for a new bank because by all appearances Nutmeg just doesn’t care. Update: Month number 3 where mobile deposits continue to fail. Developer’s previous claims it is an IOS issue and that the issue has been fixed clearly is not true. Want to try again Nutmeg? **Developer response:** Hello, it was identified that an issue was present with iOS 17.0.3 causing intermittent issues with the e-deposit feature. Please try an upgrade to the latest iOS via Settings > General > Software Update. If issues persist, please reach out to us at your earliest convenience. ## Most praised reviews (10 highest-rated) ### 5/5 — More Like a Family… *2025-03-25* I always used banks. I had a bad experience and was so disgusted with my bank’s manager that I tried Nutmeg because it’s a credit union. My only concern was access to ATMs. They explained that the credit unions in CT have an agreement that members can use the respective ATMs for free. From the start, they were professional, amiable and helpful. They know me by name and have helped me with several problems. I have never had a bad experience in over four years. I will never go back to a bank! ### 5/5 — Excellent services *2025-03-24* I’ve used this bank for a number of years. They have excellent customer service and have everything that I need. The one time I had an issue with my credit card. It was handled by the fraud department without any payments by me. ### 5/5 — Update👍 *2024-06-29* Thanks for the update it’s working great for us. After being a member for over 50 years I know the NSFCU always has my best intrest at heart. ### 5/5 — Best Banking App I’ve Had *2018-08-14, version 3.1.0* Everything is neatly organized, and anything you need on the go is there! ### 5/5 — Love Nutmeg *2015-02-06, version 1.16* But I can't get my account to open in the App ### 5/5 — Great app *2013-03-05, version 1.11* I love this credit union. The app is very easy to use and I can do everything I might need in a branch. Deposit checks open accounts, transfers. It's great! ### 5/5 — Great App! *2012-09-04, version 1.10* I use this app all the time, for mobile banking or even when at home. I can get to my accounts quickly, and have never had any issue with it. Great to have. ### 5/5 — Great App! *2012-08-23, version 1.9* This is a great app for checking your bank account on the go. ### 5/5 — Awesome banking app *2012-08-10, version 1.9* User friendly, secure and quick. Love the eDeposit feature! ### 5/5 — Great App *2012-07-31, version 1.9* All the technology savvy of a mega bank with the personal service of a credit union. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*