# Nuviu — user reviews > 151 indexed App Store user reviews of Nuviu by Nuviu Products Limited. - Source: https://appshunter.io/ios/app/nuviu/id1616197482/reviews - App overview in markdown: https://appshunter.io/ios/app/nuviu/id1616197482.md ## What do users think of Nuviu? Overall sentiment: negative **Pros** - ✨ Find my vape feature works well - 🎚️ Adjustable power/wattage settings - 📊 Usage tracking and statistics - 🚀 Quick and efficient when functioning - 🔗 Bluetooth connectivity available in supported regions **Cons** - 🐛 Frequent crashes and blank screens - 🌍 Geographic restrictions (Canada-only functionality) - 🔐 Excessive data collection requirements - 😕 Confusing user interface and design - 🔄 Constant need to reconnect devices - ❌ Login and authentication failures - 🌐 App functions as web browser instead of native app - 📱 Incompatibility with iOS updates - 🔒 Device locking issues without proper unlocking mechanism - ⚠️ Misleading marketing about app capabilities - 🚫 Non-functional in United States - 💾 Data loss after updates or resets - 🎯 Pairing process is extremely difficult - ⏱️ Slow connection times - 🔌 Requires government ID or face scan for verification **Commonly reported bugs** - App crashes on launch or during use - Blank or white screen display - Login loop - cannot authenticate - Device pairing fails repeatedly - Tutorial endless loop with no exit option - Age verification screen freezes - App crashes when exiting tutorial - Data resets and device list clears - Cannot reconnect devices after disconnection - Password reset link redirects to wrong page - Incompatible with iOS 17+ versions - App closes immediately upon opening - Browser not supported error for MyVuse - Device remains locked after update - Constant prompts to refresh for updates - Country/province selection not accepting valid inputs - Phone number format validation errors **Most requested features** - Simplify app to focus on core vape control features - Remove unnecessary browser functionality - Add home screen widget for battery status - Improve device reordering capabilities - Better offline functionality - Clearer setup instructions with device - Separate search engine from vape app - Expand geographic availability - Improve customer support accessibility - Reduce data collection requirements ## Newest reviews (18 of 151) ### 3/5 — Seems OK *2026-07-13, version 2.2.8* The issue that I had and others is that the printed instructions don’t tell you clearly the url to type in when opening the app i.e my.vuse.com/gb or your own country specific. From the QR code in the instructions it looks like you should just link the vuse website. Once you realise this it’s straightforward. ### 1/5 — Dire *2026-07-01, version 2.2.7* I’d prefer to have a root canal that pairing the device with this. ### 1/5 — Agree with the first reviewer *2026-06-29, version 2.2.7* Doesn’t work ### 1/5 — Pointless *2026-06-28, version 2.2.7* Vuse promised much and delivered … nothing. Can’t even login through what is allegedly a browser. Waste of time and effort. ### 1/5 — クソ重いブラウザアプリ *2026-06-25* 毎回ログイン求められるの面倒。 1ページ読み込むのに何十秒かかるんよ、重すぎ。 ポイント抽選もランク上げないとまず当たらないし、一回一回のルーレット抽選が時間かかりすぎてだるい。 このアプリ経由で本体を購入すると出荷時に勝手に製品登録されて送られて来ます。 他人にプレゼントしたい場合にはコンビニ等で買いましょう。 製品登録時のポイントやバッチも貰えてないけど、問い合わせしても『今確認中ですのでお待ち下さい』ばかりで一向に付与されず早1ヶ月。 放置されてそう。 ### 1/5 — Mediocre *2026-06-24, version 2.2.7* Ne fonctionne jamais, se déconnecte tout le temps, ce qui rend là localisation de la vape impossible 👎 ### 1/5 — アプリとは言えません！ *2026-06-17* 使い勝手は悪いですが、私と同じくイライラしてる方へ向けて数日かけてわかったことを共有いたします！ デバイス登録はSafariではエラー吐いて一生できません！こちらのブラウザからだとすぐ完了します！レシートはなくても箱の裏の写真で登録できるので心配はないです！ しかし種のコード入力、アカウント作成、ログインはSafariからでも問題なくできますのでそちらをオススメします！ 次にペアリングですが、リワード画面の初回ペアリングでポイントが貰えると記載がある部分がありますね？そこを触るとスタートと表示がされますがそこからペアリングは不可能です！エラーの後アップルストアに飛ばされアプリを無限ループすることになります！ 正しくは、mygloの1番初めのページ(リワード、チャット、ホーム、マイページ、その他が下に表示されている)からホームを選択し、画面中央のペアリングを押してください！ 画面の指示に従ってペアリングをすることができます！ 最後にこんな使うのが大変なアプリに時間をかけて登録する必要があるのかと思う方もいるかもしれません！しかしリワード機能の目新しさ、ミッションコンプリートしてポイントが貯まる楽しさ、バッジを集める達成感は評価されるべき部分です！ UIもカッコイイしLINEから回答するアンケートも楽しみの1つです！こんな素晴らしいコンテンツを作れる人達がいるのだから、もっと使いやすくなれば知名度や人気がでるのに！と残念に思います！ 私は紙派でしたので、タバコを吸うのにBluetoothに接続したりアプリを登録するメリットがわからず懐疑的な立場でした！しかしゲーム感覚で便利な機能を使え、また魅力的なポイントシステムにもお得さを感じこれからも引き続き利用したいと考えています！ 皆様もぜひ素晴らしい喫煙ライフをお過ごしください！ こちらのアプリの使用感はカスです！そして私もカスです！ ### 1/5 — Rubbish *2026-06-12, version 2.2.7* Can not use this . Can not get into myvuse app . Please sort it out !!! ### 1/5 — Pointless *2026-06-10, version 2.2.7* BAT probably should have a look at how poor user applications handled via a partner don’t deliver on the promised user experience at marketing . Like other people have said this simply doesn’t work following the steps to open the browser to myvuse etc. the principle and promise of what it could do is a good idea - it just doesn’t work . I’m on a trail with vuse so you know where this will be going - into the bin! ### 1/5 — Identity thrives *2026-06-09, version 2.2.7* They want all your documents, including your bank account ### 1/5 — ダウンロードしない事をおすすめします *2026-06-03* 劣悪なブラウザです ログイン出来ないのでカスタマーサービスに質問して言われた通りにWi-Fiを切ったり他のタブを消したりしても全くログイン出来ない ゴキブリの糞より役に立たないアプリと言う名のブラウザなのでダウンロード非推奨です ダウンロードしてしまった方は削除をオススメします ### 1/5 — Useless for iPhone *2026-05-31, version 2.2.7* Just doesn’t connect - tried pairing via Bluetooth but the vape device doesn’t appear to pair. Pointless ### 1/5 — Is this a joke? *2026-05-31, version 2.2.7* Just bought the device and this app is unusable. Scam detected. ### 1/5 — イライラしたのみ *2026-05-31* 出来もしない機能ならつけるなよ‼️ 途中から何をしてんのかマジ分からない、、、 ゴミアプリ 元々なかった機能だと思う事にしました。 ### 1/5 — Worst app ever *2026-05-30, version 2.2.7* If that review can prevent you from the mistake of buying a vuse vape, then good. The app disconnects from your account randomly and always asks to reconnect to your vape. It’s impossible to track your vape’s location due to that. Oh, and it always ALWAYS asks if you want push notifications. One simple no doesn’t suffice. You’ll be forever stuck being asked if you want notifications whether you want them or not. I don’t recommend at all. ### 1/5 — Volé d’informations *2026-05-21, version 2.2.7* On vs te demander toute information utile pour leurs objectifs qui est la vente de donner aux assurances et plus. Je dis ça par connaissance et pas par sentiment. ### 4/5 — IPhone now works *2026-05-20, version 2.2.7* Finally got it working since the new version has been released on the IPhone, you have to browse to my.vuse.com/gb in the app and then follow the instructions to pair it up ### 1/5 — Worse app *2026-05-16, version 2.2.6* So bloody bad buying a vuse ultra for it to not work like it says app is terrible ## Most critical reviews (10 lowest-rated) ### 1/5 — My vuse *2026-08-12, version 2.2.8* Why can’t access my features like find my vape for my other devices when I click on what is supposed to open the app, it goes to a home page of advertisements for VUSE new products, I’ve had many many many problems with this company, & stopped using but I still use the app for cloud control & find my vape! ### 1/5 — Horrible App *2026-08-11, version 2.2.8* The app is useless and gives a web browser. No ability to add device and absolutely atrocious. ### 1/5 — App *2026-08-09, version 2.2.8* Can’t find anything or Conect anything ### 1/5 — Trash & evil *2026-08-05, version 2.2.8* This is a front to harvest & sell customer data and any companies that use it are also sketchy & predatory. This is the beginning of attempting to remotely control all physical electrionic devices, soon products will require this registration to even function at all. Mark this app company up there with AI & data centres as the main corporate enemies of humanity. Why would vuse vaporizers need a companion app?? They don't, it's useless features that do nothing entirely for the purpose of collecting customer data to sell to boost the profits on their weak products. The app product registration idea & selling customers' data came first, the features & stats thrown in there were clearly an afterthought as an excuse to have this data harvesting & digital product control mechanism. Soon this product registration & data collection will be a requirement for devices to even turn on, nuviu is an early experiment toward these ends ### 1/5 — Waste of money *2026-07-27, version 2.2.8* My devices stopped working and the app crashed. I tried uninstalling and reinstalling it but it’s only redirecting me to buy more rather than making what I already have usable. Buyer beware! ### 1/5 — Most pointless app I have ever downloaded. *2026-07-21, version 2.2.8* I guess gives you an address bar like a browser… but what for? The menu doesn’t give you anything useful either. Basically doesn’t work at all. Disappointed ### 1/5 — Not pair *2026-07-16, version 2.2.8* Не конектить девайс програма працює як браузер і магазин ### 1/5 — Useless *2026-07-11, version 2.2.7* Downloaded the app and it doesn’t pair with device. Absolutely useless. ### 1/5 — Absolute worst app ever *2026-07-06, version 2.2.7* This is by far the worst app I have ever used since buying iPhone 1 decades ago. Nothing works. Everything gets stuck and it is a much needed app for Vuse to find your vape and adjust settings. Switching from Vuse just because of this app as it makes it unusable. I’ve had it for the last 3 years. It shouldn’t take 3 years to fix an app. It is also not an app. It’s just a webpage in an app. Complete disaster ### 1/5 — 最悪の厄災アプリ *2026-07-06* 個人情報を抜くだけでなく、他のアプリのアカウントロックまで誘発する。 できることは、時間の浪費と個人情報の拡散だけ。 変なメールが増えたのは、このアプリのせいなのかと疑いたくなる。 それともそれがアプリの目的？ ## Most praised reviews (10 highest-rated) ### 5/5 — Poor app *2026-07-25, version 2.2.8* What a bad quality app doesn’t do anything and you can’t get any info out of it with your device. You should get app developer assistance to make something better. ### 5/5 — Gloの自分好みカスタムをしようと上手く手順が踏めなかった人は、一度ヤニ吸って、落ち着いて、説明書通りに進めばいけました！ *2026-06-14* 説明書通りに、このアプリで説明書に記載のURLを検索してログインして、手順通りにやればいけました！ 分からなかったらGloのログインの仕方特設サイトとかあるからそれ見たらいいかもしれないです。 ### 5/5 — Works great *2025-10-30, version 2.2.0* For the Storz and Bickel web app it works much better than Bluefy. Thanks! ### 5/5 — Worst app *2025-06-12, version 2.1.6* Trying to reset password but link to reset password takes you to store locator page come on fix this I can’t use the app in any way until you do. ### 5/5 — My vuse *2025-05-30, version 2.1.5* L’app fonctionne à merveille et je peux facilement suivre le développement de mon vapotage ainsi qu’une meilleure Cali ration de la vape et etc .. je la recommande 🤌🏻 ### 5/5 — Widget for Vuse *2024-04-18, version 2.0.17* Hello, I have been using your app for couple of days, so far it’s been working great. The only thing I really wanted to see is make a widget on my main screen so that I can see the battery percentage and whether device is locked or not. Thanks! ### 5/5 — A very useful app *2023-10-09, version 2.0.11* I’m not a bot or automated comment, in fact I am very critical over the flavours because the 2 fruit flavours I tried don’t taste very fruity and it seems almost like there catering to a certain group of smokers who don’t mind having a harsh tasting flavour, but I think there are 2 or 3 flavours I enjoy very much, it’s been a lot better for me since I quite cigarettes, I will eventually quit this bit it’s been a nice stepping stone and will be for the time being, the app (though ran through a web browser) is quick and efficient, and I can’t say how much the find my vape feature has saved my life, very good all in all and cheap around my area if you get the cape and 2 pods it’s on sale for $22 Canadian, that would be almost 40 without discount 🙌🙌🙌 love it ### 5/5 — App works *2023-09-04, version 2.0.10* not sure what everyone is complaining about. the app works great for me. Can adjust the power, see the change level, see how much you are using it and can find it if you miss place it. thanks. i’ll admit when i first tried the app over a year ago it didn’t seem to do much but its great now. ### 5/5 — Awesome browser with Bluetooth *2023-06-15, version 2.0.9* Wow, this browser is awesome and support Bluetooth too! Amazing! ### 5/5 — it works *2023-06-14, version 2.0.9* the app works, but if you came here for (myvuse) then you have to live in canada or else you won’t be able to use (myvuse) app and you get bluetooth to the vuse. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*