# NVA Vision Benefits Member App — National Vision Administrators > Mobile app for NVA vision benefit members to manage coverage and find providers. (iPhone/iPad app by National Vision Administrators, L.L.C..) - Source: https://appshunter.io/ios/app/nva-vision-benefits-member-app/id1381492609 (this page in markdown: same URL + `.md`) - Developer: [National Vision Administrators, L.L.C.](https://appshunter.io/developer/1381492608) - Category: Health & Fitness, Business - Price: Free - Rating: 2.56/5 from 16 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 17 MB - Languages: English - Released: 2019-01-07 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nva-vision-benefits-member-app/id1381492609/reviews.md ## What is NVA Vision Benefits Member App? If you get your vision benefits through NVA, we’re committed to helping you be a smarter buyer of eye care and eyewear. We can help you understand your vision benefit options—so you can make better choices on the go, with our mobile app. With your NVA vision benefits member app*, you can: • Find an in-network vision care provider nearby, call the provider to set-up an appointment, and get driving directions. • Check your benefit information on eye exams, eyeglass lenses and frames, and contact lenses. • See the last time you used your benefit and the next time you can use it. • View your ID card** • Access the NVA Smart Buyer®, to learn how your prescription dictates your choice in lenses and frames, the pros and cons of lenses and lens options along with estimated retail pricing, factors to consider when selecting frames, and more. For questions, comments or issues, please e-mail service@e-nva.com. *You must have an NVA vision benefit program through your health benefit plan sponsor to use the app. **To view ID cards, your plan must allow ID cards to be viewable. *** Only NVA active cardholders can access the NVA vision benefits member app. Dependents cannot create their own accounts on the app. ## Key features - Find in-network vision providers - Check benefit information - View ID card - Access Smart Buyer® resources - Track benefit usage ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/nva-vision-benefits-member-app/id1381492609/reviews.md ### 1/5 — App does not work *2026-02-26* I created my account and immediately went to download the app . When I attempted to log in the app continued to tell me there was an error please try later or incorrect username and password . I know it’s correct because I just registered on the website minutes prior . I checked the reviews 5 years ago users had the same issue as I did . I really wanted to add my insurance card to my wallet . Unfortunately I can ONLY through that via app . I really wish the app developer would resolve this issue .( iPhone user ) ### 1/5 — Bah *2022-10-20* Poorly managed app - can’t even log into my account - even after multiple resets from the admins - keeps timing out. Stick to the website… **Developer response:** Thank you for your feedback. If you can share more information with us a nvasocial@e-nva.com we'll have our team look into this issue right away. Thank you, NVA Customer Care. ### 1/5 — App won’t download *2021-04-17* App won’t work for apple’s devices **Developer response:** Thank you for your feedback. If you can share more information with us a nvasocial@e-nva.com we'll have our team look into this issue right away. Thank you, NVA Customer Care. ### 1/5 — Useless app *2020-11-23* Who ever is on the development team has definitely not tested it . Each time I login it says invalid password. I reset it close the app and try to login again it says invalid password. NVA is tied with the low grade providers . Bad experiences using NVA insurance . **Developer response:** Thank you for your feedback. If you can share more information with us a nvasocial@e-nva.com we'll have our team look into your login issue right away. Thank you, NVA Customer Care. ### 2/5 — Nice try *2020-04-04* I love the idea of having an app to access my account BUT! Why is the font white on a light gray background on the login screen? THIS IS AN APP FOR THE VISUALLY IMPAIRED, and even non visually impaired folks had a hard time seeing the text. PLEASE FIX. It’s corona season I’m sure there is a developer somewhere sitting at home bored that can fix this in 5 minutes. **Developer response:** Thank you for your feedback. We looked into your comment, but found the font color to be black on a light gray screen which passes standards to accommodate the visually impaired. If you can share more information with us a nvasocial@e-nva.com we can look into your issue further. Thank you, NVA Customer Care. ### 5/5 — Easy to use *2019-04-16* So simple to find my benefit information. I like how the provider locator tells me the number of frames a eye doctor has in stock that are covered by my benefit. ### 5/5 — Great app *2019-01-21* Really like being able to find out what options are worth paying for and which ones are not. Saved me money. ### 5/5 — Wow! Great app *2019-01-08* This is terrific! I was able to find a local provider! I love the graphics and how easy it was to navigate and see my benefits also! I highly recommend subscribers use this!! ## Frequently asked questions about NVA Vision Benefits Member App ### How do I find an in-network vision provider using NVA Vision Benefits Member App? The NVA Vision Benefits Member App allows you to easily locate nearby in-network vision care providers. You can also call the provider directly from the app to schedule an appointment and get driving directions. ### What kind of benefit information can I check with NVA Vision Benefits Member App? You can check your benefit information regarding eye exams, eyeglass lenses and frames, and contact lenses. The app also shows when you last used your benefit and when you can use it next. ### Can I view my ID card in the NVA Vision Benefits Member App? Yes, you can view your ID card within the app, provided your plan allows for ID cards to be viewable. This feature is available for active NVA cardholders. ### What is the NVA Smart Buyer® feature? The NVA Smart Buyer® is a resource within the app that educates you on how your prescription affects lens and frame choices. It details the pros and cons of different lens options, estimated retail pricing, and factors to consider when selecting frames. ### Who is eligible to use the NVA Vision Benefits Member App? You must have an NVA vision benefit program through your health benefit plan sponsor to use the app. Only active NVA cardholders can access the app; dependents cannot create their own accounts. ### Does NVA Vision Benefits Member App have ads? No, the NVA Vision Benefits Member App does not contain advertisements. It is a free application designed solely for managing your vision benefits. ### On what devices can I use the NVA Vision Benefits Member App? The NVA Vision Benefits Member App is available for iPhone, iPad, and iPod devices. It is designed for iOS users who have an NVA vision benefit program. ### How often is the NVA Vision Benefits Member App updated? The latest version of the NVA Vision Benefits Member App is 1.4.4, which was last updated on July 6, 2023. Updates typically include improvements and bug fixes to enhance user experience. ## Version history (last 5 releases) ### 1.4.4 — 2023-07-06 Minor bug fixes and improvements. ### 1.4.2 — 2023-03-20 Updated Contact Us information ### 1.4.1 — 2022-06-23 Minor bug fixes and improvements. ### 1.4.0 — 2022-04-17 Minor bug fixes and improvements. ### 1.3.3 — 2022-01-04 Minor bug fixes and improvements. ## Related topics [nva](https://appshunter.io/ios/topics/nva) · [nva vision benefits member app](https://appshunter.io/ios/topics/nva-vision-benefits-member-app) · [nva vision](https://appshunter.io/ios/topics/nva-vision) · [nvh plus vision](https://appshunter.io/ios/topics/nvh-plus-vision) · [healyan app](https://appshunter.io/ios/topics/healyan-app) · [eyemed member](https://appshunter.io/ios/topics/eyemed-member) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*