# NVMS7000 — user reviews > 75 indexed App Store user reviews of NVMS7000 by Yifan Chen, rated 2.29/5 from 542 ratings. - Source: https://appshunter.io/ios/app/nvms7000/id659216417/reviews - App overview in markdown: https://appshunter.io/ios/app/nvms7000/id659216417.md - Rating breakdown: 5★ 109 · 4★ 44 · 3★ 42 · 2★ 48 · 1★ 299 ## What do users think of NVMS7000? Overall sentiment: negative **Pros** - 🚀 Stable and reliable - 🔒 Secure remote access - 👍 Clear and steady live feed - 💡 Useful for business monitoring **Cons** - 🐛 Frequent crashes and connection issues - 🔋 High battery consumption - 👎 Unintuitive and outdated user interface - 🔍 Frustrating playback and recording features **Commonly reported bugs** - Inconsistent notification delivery - Inability to change camera views - Frequent login issues and app logout - Compatibility problems with newer devices **Most requested features** - Improve remote playback functionality - Add support for newer iOS versions - Provide better customer support and app updates - Optimize app for iPad and larger screens ## Newest reviews (15 of 75) ### 2/5 — Sometimes works *2023-01-15, version 4.7.7* When it works, I did say when, it is ok. Although it does seem to skip sometimes. However the app stops connecting to my cameras about 4 times a year. It isn’t reliable. When I need to see something the most is usually when I can’t. ### 3/5 — Remote playback and live *2022-08-21, version 4.7.7* Issues loading video especially remote playback ### 4/5 — Use LTS connect app *2022-07-20, version 4.7.7* Use LTS Connect app. The NVMS7000 has been discontinued for LTS cameras. I realized this after I stopped receiving motion notifications and contacted the company. ### 3/5 — App stopped working *2022-03-21* One day I couldn’t log in, the page PT cloud wouldn’t load on my iPhone. It did work on my iPad though. Today I tried again still didn’t work. So I have to delete the app and tried to pull it from the cloud. Still not working, so I restarted my phone to try again, no luck. Thus I tried to contact the app developer but then they simply told me to contact my own security cameras installer. I do think it’s an easy fix and just needed suggestions from their end. They just don’t wanna assist, that’s how I feel. Hence the 3 stars rating. ### 2/5 — Notification Issues *2022-03-07, version 4.7.7* Consistency with notifications is a huge issue for this app. Line crossing and intrusion detection will go out for days or even weeks, and come back randomly. Rebooting the NVR and my modem and wireless router seem to do nothing to correct the issue. I’m not sure if this is an issue with LTS or not, but it really does defeat the purpose of the app if you can’t get timely notifications on your property!!! ### 3/5 — The Notifications are Sometimey *2022-03-04, version 4.7.7* The app works great for the most part. However, there are random occasional pauses in delivery of notifications. Without notice, the notifications will stop coming through for days/weeks. Then just as abruptly as they stopped coming through, they start coming through again. You can still see footage through the app during the break. You just don’t get notice when the sensors are triggered which kind of defeats the purpose of the app for me. ### 4/5 — Pros and cons *2021-09-15, version 4.7.6* Works great for live feed, clear and steady feed, but to watch recordings could be MUCH SIMPLER AND EASIER. It’s frustrating. Also wish the app was available on Apple Watch. ### 3/5 — Works well but.. *2021-02-02, version 4.7.6* We’ve used it for years and aside from logging us out periodically I’ve had no complaints. However, in the past several months or so we now have 24 camera images instead of 9. I cannot figure out how to keep the 9 camera feeds we have to show up in the grid. I have to regularly go in and select our camera feeds from 24 options and it will default back to 24 without any prompting. They are also completely out of order. It’s SO FRUSTRATING!!! ### 2/5 — Functions... barely *2020-10-30, version 4.7.6* It works, and isn’t terrible for watching live video, but reviewing old video is a complete exercise in frustration. The interface is unintuitive and gives poor feedback to the user. Obvious things one might want to do, like watch the streams from several different cameras starting at the same time and synced to the same playback speed are completely impossible. If something happens on your property and you don’t know exactly when, be ready to spend hours wrestling with this program trying to find the tape of the event. Also I have not been able to play any of the exported videos at all. ### 2/5 — Terrible customer support. *2020-08-04, version 4.7.6* I have been unable to view my security footage for a over a month now unless in the building in its WiFi.....the reason I have this app so I can keep an eye on things and check footage while I am away. Very disappointed. ### 3/5 — 3 cause of app *2020-07-20, version 4.7.6* App works fine but it’s confusing at first - you know what I mean if you use it ... takes some time to get use to. But all in all. It serves the purpose. The camera actually works great. No sound otherwise 4 stars ### 4/5 — Great app! *2020-05-17, version 4.7.6* Works great. One little issue... playback to earlier days stays at a time. It does let me scroll through the day. Please help Thank you ### 3/5 — Can’t go forward or back on remote playback *2020-05-05* Can’t seem to fast forward while on playback. Pt cloud kicks me out once a week. Pls let me know if there’s a fix for this ### 3/5 — Needs to be updated *2020-02-17, version 4.7.6* Worked great before I updated to the new iOS and now it crashes 9 out of 10 times I open the app. Battery at full charge, restart phone, and no other apps running, still crashes about 10 sec after I open. Sad😥 ### 3/5 — Update? *2020-01-16, version 4.7.6* My system was recently updated. But now I can’t access the system through my mobile device. Is there an app update as well because I’m not seeing it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Use this for all my business *2024-12-03* This app was never great but it, at the very least, served its purpose. After the latest iOS update, this app is now almost non functional. It throws an error almost every time I open it. It won’t even response to turning the phone sideways without crashing. What a disappointment. If I could use another app I would. Hands down. ### 1/5 — You’ve got to do better *2024-09-17* For whatever reason this app has not been updated in two years and it shows. It’s difficult to use difficult to playback difficult to even watch. Live feed of your cameras. May end up having to switch our whole system because this isn’t working for us. Basic at best. ### 1/5 — DOA *2022-09-20, version 4.7.7* This app has ceased to function. The dealer recommends using LTS Connect instead. Only issue I’ve seen (which no one seems to know about or how to correct) is that the “live stream” on LTS Connect only runs for about 3 minutes then stops. You have to refresh the screen on whatever device you’re looking at the stream on ie iPhone, iPad to start the live stream again. On the NVMS7000 app the stream was always continuous, no refresh needed. If anyone has a solution to this, please post. ### 1/5 — Worked well until *2022-05-12, version 4.7.7* Worked well on my iPhone XR but when I switched to 13 pro it won’t connect. Then it just crapped out on my wife’s phone also and she has Samsung. Reach out to developer months ago and they never responded. Pure garbage and very unprofessional. Would give negative stars if it was an option ### 1/5 — Worked OK. Now not at all *2022-04-11, version 4.7.7* Run, don't walk, away from this app and LTS, if you can. I fear the host company LTS may be failing. Their local dealer went belly up and disappeared. No online help for users, only dealers. After just over four years, I have a system and app abandoned by its manufacturer. Next failure (there have been three before my dealer failed) and I am out of luck. As it is the system works locally, but remote access is completely gone, and the app is pure version 1.0 grade. ### 1/5 — Utter garbage *2021-04-27* Don’t waste you time and battery downloading this app “crap” ### 1/5 — Deacon *2020-07-09, version 4.7.6* Does this App work with ios13? As a business user, we are now having a horrible experience. We have deleted and reinstalled; tried it on and off WiFi and nothing makes it work. We have had the equipment for a few years but it seems recently the App just stopped working. So disappointing!! ### 1/5 — What the heck happened? *2020-02-23, version 4.7.6* This app worked great until the last couple of months. For an unknown reason the app quit working on my iPad and then this week my app on my iPhone quit working and now I have no way to look at my cameras remotely. What’s disappointing is there’s no assistance from the developer. I have LTS cameras and NVR. ### 1/5 — Poor design, very poor funtionality *2019-10-07, version 4.7.6* Frustrating to have spent so much money with an installer - 16 cameras - and to have an interface that won’t respond consistently. Does not allow recalling layouts, inefficient use of real estate, Does not allow continuous high speed scrubbing, I could go on. If I knew this was the only way to view LTS gear, I would never have purchased this system. Now I’m stuck. Save your money. ### 1/5 — This app has issues *2019-06-13, version 4.7.5* I'm sure the developer can do a much better job of this app if the put their heads together. But it's pretty bad and it doesn't matter how old your device is because it doesn't work well with the newest devices either. I don't feel very secure with this lousy app at all ## Most praised reviews (10 highest-rated) ### 5/5 — working fine *2024-03-18* newer version stable , no problem ### 5/5 — Hikvision Replacement *2024-03-11* This is basically the old Hikvision iVMS-4500 app that is no longer available on the App Store. Looks identical and seems to work the same too plus it has a few added features for PTZ. Works great on iOS 17. Needed this for older Hikvision NVRs, thanks!! ### 5/5 — Love the cameras but have issues *2022-01-28, version 4.7.7* I have a few issues with my cameras , they were working properly but now it says cameras locked and I don’t know how to unlock them also my wife can login to the cameras on her phone she had them before please help I’ve been trying to contact the person who helped me but I haven’t heard from him please help I really need my cameras running ### 5/5 — Works great *2020-04-10, version 4.7.6* Install cameras around our church app works great, someone back into a car kept on going We were able to back-up recording,got The license plate number of the vehicle reported to the police. Work great on my ph WiFi always able to check my church surroundings. ### 5/5 — Great App *2020-01-09, version 4.7.6* I/we use this app a ton and love it! It never lets us down. This app doesn’t deserve bad reviews. People are just using it for the wrong applications. If your using it right then it’s actually pretty sophisticated and down right AWESOME!! ### 5/5 — Problem with IOS 13.1.3 *2019-10-19, version 4.7.6* NVMS7000 worked great on my iPad Air until the last ios update. Is there a fix in the works? Thanks for listening ### 5/5 — This app is for LTS devices ONLY *2019-10-01, version 4.7.6* I see a bunch of people whining about Nest not working with this app, but that’s because this isn’t the Nest app. This is the app for LTS camera systems, and it works great with LTS cameras. Sad to see this app get such poor reviews when it’s all user error and not the app itself. ### 5/5 — Ignore bad reviews *2019-01-03, version 4.5.5* App works great for any hikvision OEM cameras, LTS, Honeywell, LUMA, hikvision. IT will not work with all technologies like CVI, AHD, etc. most people who can’t get it to work are either doing port forwarding wrong or don’t have a compatible Dvr/NVR. I have well over 100 customers on this App with LTS cameras with no problems ever. ### 5/5 — iOS 12 broke your app *2018-09-20, version 4.5.4* Hey folks. I like your app. Please update it. It quit working with the iOS 12 update. Thx. ### 5/5 — Best App for Home Cameras *2018-09-08, version 4.5.4* I’ve been using this app for almost one year, and I don’t see what this app has so many bad reviews. This is a very good app, fast and easy. Ignore those negative reviews. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*