# NW Ferry — user reviews > 68 indexed App Store user reviews of NW Ferry by Durbinware, rated 4.67/5 from 2,190 ratings. - Source: https://appshunter.io/ios/app/nw-ferry/id427430871/reviews - App overview in markdown: https://appshunter.io/ios/app/nw-ferry/id427430871.md - Rating breakdown: 5★ 1,733 · 4★ 302 · 3★ 84 · 2★ 20 · 1★ 50 ## What do users think of NW Ferry? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Accurate and up-to-date - 📊 Helpful for planning ferry trips - 🔍 Useful camera views - 🗓️ Essential for frequent ferry users **Cons** - 🐛 Unreliable data and inaccurate information - 🔍 Missing important features like arrival times - 💰 Paid app with limited functionality compared to free options - 🔄 Slow to update and unresponsive to schedule changes - 🔧 Buggy and crashes frequently **Commonly reported bugs** - App won't open on Apple Watch - Broken links to customer support - Inconsistent display of car capacity information **Most requested features** - Display full day's schedule instead of just upcoming ferries - Allow customization of routes/terminals shown - Add real-time updates for delayed/late ferries - Integrate ticket purchasing/reservation functionality - Improve widget and 3D Touch functionality ## Newest reviews (10 of 68) ### 4/5 — Missing some data *2024-10-30, version 5.1.0* Love the app but it seems it is missing car load data on the Bainbridge route. Tried to contact support but the links are broke ### 2/5 — Significant decrease in accuracy of wait times and updates *2020-08-22, version 5.0.0* This used to be a fairly accurate app (within 1 ferry) but this summer the warning for prolonged wait times are rarely accurate and the app is very slow or fails to update car spots left. ### 4/5 — This is required for ferry users *2019-10-15, version 4.6.0* You really need this if you use the ferry especially on weekends. My main complaint is that the alerts are not time stamped. You cannot tell when a 1 hour wait time was posted or if it is over. ### 5/5 — Flawless *2019-06-21, version 4.5.0* I’ve used this app for years. I has always met my needs. Fast, clear, and concise; what’s not to like? ### 3/5 — Unreliable data *2019-05-18, version 4.5.0* The reporting of space available on the Seattle to Bainbridge route has been significantly wrong over the last few months and the alerts don’t seem to be timely either. Not sure what’s changed, but their output data is unreliable ### 3/5 — Okay app. Just wish it... *2019-03-23, version 4.5.0* Okay app. Just wish it provided arrival times and real-time updates when ferries are running late. ### 3/5 — Love it but please persist routes *2019-03-22, version 4.5.0* The app is fantastic but most of us ferry users travel the same single route. Please consider letting mark one as a favorite so that we don’t have to specify the route on every use. Five stars once that show up! ### 5/5 — Useful app *2019-01-18, version 4.5.0* I love this app as a daily commuter from Kingston to Edmonds this app saves me time and numerous headaches! ### 3/5 — Cameras *2018-09-14, version 4.4.0* Get your cameras updated! The Seattle side has been down for weeks yet if you go to WSDOT app, they work fine! ### 5/5 — Pretty good *2018-08-11, version 4.4.0* Very useful app if you live on Bainbridge island or anywhere else that you need to take a ferry. Cons: a bit slow and crashes sometimes. THIS APP HAS GOTTEN BETER WITH AGE. ## Most critical reviews (10 lowest-rated) ### 1/5 — Time for an update *2025-09-23, version 5.2.0* There are so many things broken about the WSF app I can’t even start. This app needs to be better integrated in the UI needs major simplification. ### 1/5 — Wont open on apple watch *2025-03-11, version 5.2.0* I was in search of a Ferry app for my Apple Watch Ultra 2 it works perfectly on my phone but on my watch is a different story it will not open at all. I tried uninstalling and reinstalling/ app, restarting phone and watch and nothing makes it work. ### 1/5 — Nothing special *2023-11-26, version 5.0.0* all the same i do us available for free on the WADOT app and website, and this costs $? somehow I missed that and paid $2 for nothing. thumbs down. ### 1/5 — Be useful *2023-07-24, version 5.0.0* Update the actual expected time ferry’s are departing from the dock when they’re behind schedule. ### 1/5 — Useless *2021-08-15, version 5.0.0* This app takes $1.99 from you and offers the same info available for free on the ferry website. Complete waste of money ### 1/5 — Misleading at best. *2021-02-21, version 5.0.0* I have been using the WSDOT app for years and am perfectly happy with it. However I want a Home Screen widget, which this app claims to have (see last photo.) Alas there is no Home Screen widget. I will seek a refund. ### 1/5 — Why Not Display Sailing/Arrival Times? *2020-12-06, version 5.0.0* NW Ferries is a basic departure time app, and that is all there is, nothing more. So, is it useful for anything beyond that? Like, whenever the ferry is expected to arrive at the destination? No. That kind of omission is offensive, really. ### 1/5 — Bummer *2019-09-02, version 4.6.0* I bought this app so i could see the number of spots available on the next ferry. And the app doesn't show it. (Photo showed it did when i purchased it.)I wrote to developer and never heard back. Ive gone back to my WSDOT app. ### 1/5 — No point for $1.99 *2019-01-26, version 4.5.0* Vashon route: This app doesn’t even adjust real time delays and arrivals. Might as well just use vessel watch and see the normal schedule. Should be free. ### 1/5 — Whatever *2018-10-06, version 4.4.0* Chaotic, incoherent,random changes. Pointless, ineffective “innovations” that serve no tangible purpose. Indifferent service, delays and misdirections liberally applied to no tangible benefit to anybody. ## Most praised reviews (10 highest-rated) ### 5/5 — Very helpful *2025-09-15, version 5.2.0* Easy to use, we check it every time we use the ferry. ### 5/5 — Best ferry App *2024-01-21, version 5.1.0* Accurate and easy to use. Live that you can see how many cars are in line for the Pt. Defiance to Tahlequah run. Super helpful! ### 5/5 — Good app! *2023-08-15, version 5.0.0* Very helpful to have the number of open spaces! ### 5/5 — Reliable *2023-03-31, version 5.0.0* I appreciate this app at least showing what the schedule “would” or “should” be, if all goes to plan. WSF app is somewhat futile. ### 5/5 — Review pop ups are a pain. *2023-03-20, version 5.0.0* Rating pop ups are a pain when you are in a hurry. App is fine except that. ### 5/5 — Unreliable schedules *2021-11-01, version 5.0.0* With the shortage of crew impacting ferry schedules, you MUST check on line and not rely on the app for now so you don’t miss the boat!! ### 5/5 — Thankful for reservations *2021-09-23, version 5.0.0* Always using ferry service from Pt. Townsend to Coupville, I am so glad I can make reservations as it’s a long way to drive to Kingston , where there are usually long wait lines. Driving to Anacortes only makes sense to take the run from Pt. Townsend. Also thankful there are alerts on ferry app. ### 5/5 — Buy this app *2020-10-11, version 5.0.0* This app is to die for. My essential ferry tool ### 5/5 — NW Ferry app *2019-10-05, version 4.6.0* This app is indispensable to anyone who takes one of ferries on a regular basis. Besides the schedules, it also gives real time ferry positions, which are essential during tourist season. ### 5/5 — Thank you. *2019-08-18, version 4.6.0* Very helpful app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*