# NW Plus CU Mobile Banking

> Mobile banking app for managing accounts, cards, bills, and credit score. (iPhone/iPad app by NW Plus CU.)

- Source: https://appshunter.io/ios/app/nw-plus-cu-mobile-banking/id1150072020 (this page in markdown: same URL + `.md`)
- Developer: [NW Plus CU](https://appshunter.io/developer/1150028852)
- Category: Finance
- Price: Free
- Rating: 4.66/5 from 696 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 100 MB
- Languages: English
- Released: 2016-09-15
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nw-plus-cu-mobile-banking/id1150072020/reviews.md

## What is NW Plus CU Mobile Banking?

The NW Plus CU Mobile Banking App is the convenient and secure way to manage your accounts from your mobile device*. 

Manage Your NW Plus CU Accounts:
• See account balances and review recent activity
• Transfer money between accounts instantly
• Deposit checks quickly and securely with remote deposit capture
• Open new accounts
• View your eStatements 

CARDS+ Debit Card Management Tools:
• Activate your card, and set or reset your PIN
• Instantly lock and unlock your debit card from anywhere
• Set spending limits, and add controls for where and how your card is used
• Set transaction notifications and alerts
• See detailed spending insights; view spending by category, monthly trends or location

Plus More: 
• Add, manage, and pay bills through one convenient place with Bill Pay
• Securely send and receive money with Zelle®**
• FREE Credit Score monitoring, insights and tools from Credit Sense
• Locate any of CO-OP's 30,000+ surcharge-free ATMs and 5,000+ shared branches nationwide***

A valid NW Plus CU Online Banking ID and password is required to access your accounts through the NW Plus CU Mobile App. If you are not a NW Plus CU member, or if you have questions about the mobile banking service, call us at 425.297.1000 or stop by any of our branches. 

Disclosure:
NW Plus CU is federally insured by NCUA and is an Equal Housing Opportunity Lender.

To learn how we protect your privacy, please visit nwpluscu.com/MobilePrivacy

NW Plus CU does not charge monthly fees for Online Banking or the Mobile Banking App. This is not an exhaustive feature list and is subject to change without notice.

*Message and data fees may apply. Check with your wireless service provider for details.

** Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

***Not a feature of the NW Plus CU Mobile App – Complimentary member benefit

## Key features

- Account balance and activity monitoring
- Instant money transfers
- Remote check deposit
- Debit card management (activate, lock/unlock, controls)
- Bill pay
- Zelle® payments
- Free credit score monitoring

## What do users think of NW Plus CU Mobile Banking?

Overall sentiment: mixed

**Pros**

- 👍 Easy online banking process
- 💳 Competitive interest rates
- 🤝 Excellent customer service and care
- 📱 Organized and intuitive app design
- ✨ Smooth performance after major updates

**Cons**

- 🐛 Frequent app crashes and lockouts
- ❌ No ATM network
- ⚙️ Settings don't save properly
- 🔄 Constant update-related issues
- 📱 Poor mobile app functionality
- ⏱️ Limited operating hours
- ⚠️ Vague terms and conditions changes

**Commonly reported bugs**

- Zelle fund transfers not working after updates
- App signs out users frequently
- Settings reset and don't persist
- Mobile bill payment functionality broken
- App locks users out requiring support calls
- App crashes shortly after download
- Facial identification feature non-functional
- Card activation issues

**Most requested features**

- Confirmation numbers for mobile deposits
- Email confirmations for transactions
- Credit card bill payment via mobile app
- Extended transaction history viewing
- ATM network access
- Facial identification that actually saves settings
- Instant balance feature that works reliably

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/nw-plus-cu-mobile-banking/id1150072020/reviews.md

### 5/5 — So easy to do online

*2024-11-17, version 23.2.20*

Great

### 5/5 — Great bank

*2024-08-21, version 23.2.20*

I’m going to be a member  for life.  This credit union is the best place to put your money and ask for money the rates are comparable. Just happens to be the same building on Hewitt my mom worked at for Bank of Everett in the 70’s.

### 1/5 — Awful bank

*2024-03-09, version 23.2.20*

Please go elsewhere for your financial needs. Every single time they update something it causes countless problems that take months to get solved. Currently it is impossible to send funds through Zelle on this app after the last update.

### 1/5 — Aggravating to use

*2023-05-05, version 22.2.201*

Its settings don’t actually save, so the ‘instant balance’ and facial identification options are essentially useless. Its usually just easier to go to the actual webpage to use the bank because of how shoddy the app is.

### 5/5 — Just fine!

*2023-04-11, version 22.2.201*

Since the major update, my online banking activity with Northwest plus has been going very smoothly. Thank you all very much.

### 1/5 — No ATMs

*2022-11-09, version 22.1.100*

Let’s talk about disclosure never was told anything about what they didn’t have. All I seen was all the peas they had.

Nobody can do without an ATM machine and then able to take and get into her account. She required to see what the balances

This is the worst credit union or a bank. Whatever you wanna call it I’ve ever seen in my life I spent hours in the bank and you still can’t get your card working.

### 1/5 — New system

*2022-11-03, version 22.1.100*

So far I hate the new system. It is not intuitive or user friendly

### 5/5 — Great app!!!

*2021-05-25, version 20.2.80*

EASY to use and organized

### 2/5 — Bum app

*2020-11-03, version 20.1.200*

The app doesn’t work very well.  It signs you out a lot.  It doesn’t allow you to view very much of your transaction history, and most importantly you can’t pay your credit card bill from it, you got to still go to your computer to do that.  Overall it’s disappointing.

### 2/5 — Snap shot only

*2020-04-26, version 19.3.20*

I have to get on a pc to pay my bills still or make changes to them. Limited hours are even worse with Covid. Limited transactions available and very weary of the new agreement you HAD to click to have mobile access pretty much saying they are free to make any changes they wish with no recourse and we as the customer have to abide by lots of rules and regs.

## Frequently asked questions about NW Plus CU Mobile Banking

### What can I do with the NW Plus CU Mobile Banking App?

The app allows you to manage your NW Plus CU accounts by viewing balances, reviewing activity, transferring money, and depositing checks remotely. You can also manage your debit card, pay bills, send money with Zelle®, and monitor your credit score for free.

### Is there a cost to use the NW Plus CU Mobile Banking App?

No, NW Plus CU does not charge monthly fees for its Online Banking or Mobile Banking App. However, message and data fees may apply from your wireless service provider.

### How do I access the app?

A valid NW Plus CU Online Banking ID and password are required to access your accounts through the app. If you are not a member or have questions, you can call NW Plus CU or visit a branch.

### What are the key features for debit card management?

The CARDS+ feature allows you to activate your debit card, set or reset your PIN, instantly lock and unlock your card, set spending limits and controls, and receive transaction notifications. You can also view detailed spending insights by category, trend, or location.

### Can I use Zelle® through this app?

Yes, the app allows you to securely send and receive money with Zelle®. Zelle® and its related marks are wholly owned by Early Warning Services, LLC and are used under license.

## Version history (last 5 releases)

### 26.1.30 — 2026-06-23

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 26.1.20 — 2026-06-03

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.100 — 2026-02-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.52 — 2026-01-24

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.51 — 2026-01-23

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
