# NWI.com — user reviews > 69 indexed App Store user reviews of NWI.com by Lee Enterprises, rated 3.40/5 from 254 ratings. - Source: https://appshunter.io/ios/app/nwicom/id369916938/reviews - App overview in markdown: https://appshunter.io/ios/app/nwicom/id369916938.md - Rating breakdown: 5★ 130 · 4★ 22 · 3★ 12 · 2★ 10 · 1★ 80 ## What do users think of NWI.com? Overall sentiment: negative **Pros** - 👍 Hometown feeling in articles - 👍 Great tribute articles - 👍 App works smoothly (older reviews) - 👍 Easy to navigate (older reviews) - 👍 Reads local news (older reviews) **Cons** - 🐛 Frequent app crashes - 🐛 Audio issues (stops, restarts) - 🐛 Mispronounced words in audio - 🐛 Ads intrusive and numerous - 🐛 Subscription required for articles - 🐛 Difficult to cancel subscription - 🐛 Login/sign-in issues (repeatedly) - 🐛 UI is ugly and clunky - 🐛 Low resolution photos - 🐛 Cannot log out - 🐛 Obits not opening (iPad) - 🐛 Losing place in articles - 🐛 No landscape mode (iPad) - 🐛 Duplicate stories - 🐛 Notification issues (duplicate, truncated) - 🐛 Content not updated frequently - 🐛 Articles poorly written/proofread - 🐛 Bias in articles - 🐛 Price of subscription too high - 🐛 App not user-friendly - 🐛 Content limited for subscribers - 🐛 No free content - 🐛 Redirects to App Store for sponsors - 🐛 White font on white background (sharing) - 🐛 Limited search and save features (older reviews) - 🐛 Not saving articles offline (older reviews) **Commonly reported bugs** - Audio stops mid-article and restarts from beginning - Audio words mispronounced - App crashes frequently - Cannot open obits on iPad - Repeatedly forced to log in - App loses reading progress - Cannot log out of the app - Notification headlines truncated - Duplicate stories appearing - App closes unexpectedly when reading stories - Ads block articles or are difficult to close - New update makes scrolling harder - Notification issues (duplicate, truncated) - Content not updated frequently - Articles not proofread - White font on white background when sharing/emailing - Cannot save articles offline - Search feature limited - Cannot submit comments - Cannot share articles to Facebook **Most requested features** - Fix audio playback issues - Improve audio pronunciation - Reduce number of ads - Allow cancellation of subscription online - Fix login/sign-in problems - Improve UI/UX - Add landscape mode for iPad - Fix obit opening issue on iPad - Improve notification system - Increase frequency of content updates - Improve article proofreading and writing quality - Address bias in articles - Review subscription pricing - Make app more user-friendly - Provide full paper access for subscribers - Offer more free content - Fix redirects to App Store - Fix white font on white background issue - Restore offline article saving - Improve search functionality - Allow submitting comments - Allow sharing articles to Facebook ## Newest reviews (17 of 69) ### 2/5 — Often glitches *2026-03-02* The audio will often stop mid article. When you hit play it starts again from the beginning. The play button is at the top of the article, so if you are reading along and want to pause you have to swipe back up to the top to find the button. You cannot press on a word to look up a definition, you have to go to a different app to type in the word. ### 2/5 — new user *2025-09-10* trying to read can be frustrating when the site won't allow the separate reading window to open on many stories and the size control of pages is terribly erratic increasing the page hugely when trying to activate the reading window and failing to activate the reader. the Chicago Tribune's e-paper is much better in operation **Developer response:** Thank you for your feedback. I will pass it on to our development team. ### 2/5 — Sports *2024-08-31, version 9.13.2* Be more timely in reporting. I dislike waiting 2-3 days to get scores. I still don’t know what happened in week 1. Did a good job in week 2. Regarding politics, I am not pleased with your Woke stances. Wake up. Our country is dying and you are contributing. How many woke clowns pay to receive your news. Appreciate you asking for my opinion. ### 2/5 — Can't open obits *2023-01-08* Starting about two weeks ago, I cannot open obits from the app on my iPad. I can open other NWI Times stories ok. I have uninstalled and reinstalled the app. Still can't open obits. I can open obits with the app on my Samsung phone, so the problem is not with my account. Before a couple weeks ago, I could open obits ok. Please advise or fix your app. ### 1/5 — Sleazy *2022-12-08* Got the trial then went to cancel subscription. When you press the cancel subscription button, it says that you have to contact customer service to cancel. Didn’t have to call customer service to give you my credit card information did I? Don’t purposefully make it more difficult to cancel with the hopes that people will unknowingly keep paying you for junior high school caliber articles. ### 1/5 — Absolutely terrible app *2022-10-18* This app functions incredibly bad, a lot of ads. I also don’t find it a coincidence that there is no way to cancel a subscription without calling them. tried to sign in multiple times just to be told my account doesn’t exist, but couldn’t make a new account with the same information because it said an account already exists?! whole thing is a waste of time and ridiculous that you should have to pay for local news when the articles aren’t even well written. **Developer response:** I am sorry to hear that you are having a difficult time with the app and website. Please contact Customer Service at 800-589-3331, and one of our representatives will assist you with your subscription and ensure you have digital access. ### 1/5 — Crap *2022-10-05, version 8.13.5* App barely ever functions to its full capacity. NWI Times doesn’t update the app much. You get a handful of news articles daily. Many articles on the app have been on there for over a week. Constantly doesn’t let you read articles even when you’re logged in with a paid subscription. It’s a local news app. If you know The Times, then their app is as shi++y as the paper. Pointless to use this app. ### 1/5 — Not happy, *2022-04-26, version 8.13.5* Not very happy about the new format of the Times e- edition. Not user friendly. ### 1/5 — Stop giving them support. *2022-03-09, version 8.13.5* App is no longer free and they want you to pay a fortune to read something super mediocre. Their writers spew propaganda on the daily anyways so it’s not like I’m going to miss it. ### 1/5 — No free articles *2022-03-09, version 8.13.5* I deleted the app due to no free content and high monthly subscription charge. ### 1/5 — YOUR ASKING FOR MONEY!!? *2022-02-27, version 8.13.5* Was an okay app for a long time. I open the app yesterday and it wants me to pay 24.99 for a subscription in order to read the articles. DELETED IMMEDIATELY! You are aware News is free everywhere?!? Shame on you ### 1/5 — Not worth your time or energy *2022-02-26* You can’t access this app for free. You USED TO be able to, and you had ads in the articles (which was fine). But I’m not paying for this crap. Your articles lack information and have a lot of grammatical/spelling errors a lot of times, and a lot times there is a clear bias. ### 1/5 — What happened? *2022-02-23, version 8.13.5* $26/month is insane. I can’t imagine anyone paying that for the few articles available on a daily basis. ### 1/5 — Not paying $26/mo for a few articles *2022-02-23, version 8.13.5* Like the title says, the most recent update now wants a login and to pay $26 for one month, definitely not worth it. Deleting app ### 1/5 — Horrible app *2020-08-27* Definitely zero stars. I am a subscriber to their newspaper. The app is supposed be a benefit. You have to repeatedly log in, or log in four or 5 times before you can read an article. You have to log in each time you want to read an article even though you just logged in 2 minutes ago. NWI SHOULD BE PROFOUNDLY EMBARRASED! I only gave it one star because The rating system does not allow zero stars. ### 2/5 — Better, but.... *2020-04-13, version 6.0* The ads are insufferable, even with a paid subscription. Some of us use an iPad, lease offer a version that woks in landscape mode. Landscape would also be nice to use with a phone. ### 1/5 — Notifications *2019-09-25, version 5.7* why do i get the same notification 2 or 3 times?? very annoying!!!! this happens all day long!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not function properly *2026-03-16* The app does not function properly. Articles that are “unavailable”. Audio stops mid article, then you have to scroll to the top to get to the audio control, then it starts at the beginning again. Audio words regularly mis-pronounced, for example “read” is never past tense even when it should be, and anything with a double F, such as “effort” or “difference”. And now I’m getting ads on the app, which is why I stopped listening online. The amount I pay for a subscription has gone up more than five times in a year such that the price is outweighing the product I’m receiving. ### 1/5 — Worst App I ever used. *2025-08-07, version 9.18* Worst App I ever used. ### 1/5 — Horrible *2025-04-02, version 9.16.1* Always bugs even when you pay for the subscription service!!! download NewsBreak instead for local news ### 1/5 — Gotta pay *2025-01-19, version 9.14.2* Gotta pay for subscription to view stories. ### 1/5 — Clip Not Working *2024-11-25, version 9.14* I had been able to clip from the lower toolbar on my iPad with occasional issues this changed with the upgrade to 18.1.1 ### 1/5 — They will not let you cancel your subscription *2024-06-17, version 9.12.3* They are no help when I ask to cancel my subscription. ### 1/5 — Fairly Awful *2023-12-23* Ugly UI, clunky operation, too many ads, low resolution photos, and the list goes on. Today the issue is that I’m trying to read a story, but I’m told I have to subscribe to read it. The problem is, I AM a subscriber, and I’m logged in. I think that perhaps I’ll log out and log back in—alas, the app won’t let me log out either. The only way to get the app functioning properly was to delete, redownload, reinstall, and log in again. That worked, and I read my story—but good heavens what a chore! I believe in local news. I support it. I root for it. But sometimes Lee Enterprises makes it a bitter pill to swallow. **Developer response:** Thank you for your feedback. I would like to pass your concerns on to our development team. Please email me at csc-digital-escalations@lee.net with additional details of the issue. ### 1/5 — Has pretty much always been horrible *2023-09-10* Every so often I get tempted to install this app again and it turns out to be no better and even worse than the last time I tried it. It always signed me out far too frequently - annoying to have to sign in again so often (yes, I am a subscriber) - but worse yet, as soon as I signed in to the iPad version just this last time, it immediately crashed, and now it crashes immediately every time I try to open it. Sigh... So: Tried the app again; now deleting the app yet again. The Times’ online presence has never been anything to write home about, but if you want to access The Times electronically, just log in with your browser and save yourself the app agony. I think Lee Enterprises should just put the app out of its misery at this point. ### 1/5 — Nothing but problems *2022-12-30, version 9.1.3* I have to log in to the app numerous times to read the digital edition. Half of the time the app crashes and I never get to continue to read the paper. ### 1/5 — Doesn’t work. Will not be renewing *2022-12-25* It forces you to repeatedly log on. Loses your place. Won’t allow your phone to remember your login. If this is the way they want to go they will be out of business in 2 years ## Most praised reviews (10 highest-rated) ### 5/5 — Just difficult *2026-06-22* I really wish this app were more user friendly. How about bookmark? Because if you cannot read the entire paper in one sitting and come back to it you have to find what page you left off on. Not all articles are linked to audio. Not all articles open to scroll to read and sometimes you just have to pinch to make the font big enough like on a picture. ### 5/5 — Hometown *2024-09-20* I want to thank Jerry Davich for writing a great article for the firefighters. It’s truly appreciated. It is great the stories he writes. The NWI is bringing back that hometown feeling. Thank you. 🙂👍🏻 **Developer response:** We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the news articles within the app. ### 5/5 — John Friend *2024-06-11* John Doherty’s article on John Friend was a great tribute. The insight into the legend of of Friend by Doherty was very special. This article demonstrated the impacted that Friend had on Doherty’s life and career. This is the exact same way John Friend has impacted the sports community and the lives of the student athletes of our community and the State of Indiana. Thank you John Doherty for sharing your great insight and thank you John Friend for your the huge impact on Northwest Indiana. Bob Carnagey **Developer response:** We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the content! ### 5/5 — Great App *2014-02-27, version 1.9.1* Overall very nice app. Works smoothly and looks good. I like the slide out navigation menu and the fact that you can swipe from one story to the next now without having to go back to the main section. I definitely recommend this app. ### 5/5 — Works fine! *2013-10-28, version 1.6.16* I use this app to read region news. I don't care to leave comments so as far as I'm concerned this app does what it says. ### 5/5 — Just love it! *2010-05-18, version 0* It's so nice to read the local news on an app. It is nice to see "the Times" keeping up with the times!! ### 5/5 — AWESOME! *2010-05-17, version 0* We finally have an app for OUR local news! It looks clean and easy to navigate! Great Job! ### 4/5 — White font on white background? *2013-11-03, version 1.9.1* This is a pretty good app. However, the latest update appears to have a white font on a white background when I Share/eMail an article. You have white fonts on the headers of screens leading up to the eMail. Cancel (top left) and Send (top right) are functional. The user must merely presume that those invisible selections are actually there. I believe I found this problem on at least one other screen, but I don't recall where I saw it. Keep up the good work. ### 4/5 — No where near as bad as these negative reviews are claiming *2013-09-26, version 1.6.16* It works you read the news then you hit the back button and read more, not sure what people are expecting? ### 3/5 — Too many ads make reading articles difficult. *2017-04-11* There are way too many ads on the app, making it difficult to read anything. An Ad will pop up unexpectedly, you click on it accidentally and you completely lose your place in the ad, having to close out the app and research for the article again. Waste of time! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*