# NWSDB SelfCare — user reviews

> 20 indexed App Store user reviews of NWSDB SelfCare by NATIONAL WATER SUPPLY & DRAINAGE BOARD, rated 2.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/nwsdb-selfcare/id1577897602/reviews
- App overview in markdown: https://appshunter.io/ios/app/nwsdb-selfcare/id1577897602.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (7 of 20)

### 1/5 — Not working

*2025-06-22, version 1.0*

Please fix the issue need a update

### 1/5 — App broken

*2025-06-21, version 1.0*

Used to be working fine now, error on anything!

### 1/5 — Maintenance takes too long

*2025-06-06, version 1.0*

Please fix the issues with your app as soon as possible since it’s a very useful app specially for the people who makes online bill payments.

### 1/5 — App has json token issue

*2025-06-03, version 1.0*

This is not working, who this developer. Showing a technical error message. Please resolve this

### 1/5 — Not opening

*2024-07-19, version 1.0*

Please develop the software. If you sign up, there is no any place to enter the OTP. Stuck in the middle. Technologies are developing. So this app also need to be developed

### 1/5 — Frequent Crach

*2022-05-27, version 1.0*

The App is frequently crashes when updating the account number. Please fix this error. 

It’s a very useful app

### 1/5 — Registration problem

*2021-08-01, version 1.0*

I try so many time register new account but I can’t  register what is the problem?

## Most critical reviews (10 lowest-rated)

### 1/5 — No OTP

*2025-09-18, version 1.0.2*

No any OTP is received, when requested for forgot password 
Developers plz fix the error

### 1/5 — Not working

*2025-08-25*

Bad

### 1/5 — This is not working

*2025-08-03*

I sent email to Minister, chairman and all senior idiots who hold key positions. No one is accountable for the Water Board. Even in year 2025 if we cannot have app for customers to view their water bills what kind of country is that?

### 1/5 — Unable to login

*2025-08-01, version 1.0*

Once the app was hacked and once contacted they denied it and said it was a tech error. Syntex error. Unable to login or reset password. Is this the genuine App ? Is it tested before release?

### 1/5 — Poor performance

*2025-07-24, version 1.0*

I have sent several emails to fix sone issues we are facing with the app and as well as NWSDB billing issues. Don’t seems that someone responsible person is care about the customer issues. Really careless people. Will report to this issue to Hon Mr President.

### 1/5 — Not working anymore

*2025-07-16, version 1.0*

Cannot sign in, sign up or reset password

### 1/5 — Most useless app

*2025-07-11, version 1.0*

This is the most useless app I have ever seen published by a govt entity. Unanle to login/sign on

### 1/5 — App not working

*2025-07-06, version 1.0*

This app not working, please make arrangements to fix the issues ASAP. Very bad service

### 1/5 — Not working

*2025-07-01, version 1.0*

Now this app is not working we can do our payment. As I don’t have local mobile number I can’t register for billing due to I am out of the country

### 1/5 — App not working

*2025-06-28, version 1.0*

App having issue please update the application.

## Most praised reviews (3 highest-rated)

### 5/5 — Good with updates

*2024-01-23, version 1.0*

Showing previous month’s consumptions, with payments too.

### 4/5 — Download ebill unavailable

*2026-03-23, version 1.0.2*

The app is great and mostly useful pls add a download option for the ebill

### 2/5 — Worst app

*2023-12-12, version 1.0*

Not showing correct monthly payment due amount and errors in complaint tab.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-26.*