# NY City Bikes — user reviews > 21 indexed App Store user reviews of NY City Bikes by Sergi Palomares Redon, rated 2.80/5 from 49 ratings. - Source: https://appshunter.io/ios/app/ny-city-bikes/id1502479400/reviews - App overview in markdown: https://appshunter.io/ios/app/ny-city-bikes/id1502479400.md - Rating breakdown: 5★ 19 · 4★ 3 · 3★ 0 · 2★ 3 · 1★ 24 ## Newest reviews (6 of 21) ### 1/5 — First time trying and this Stinks *2021-11-02* Terrible. Can not figure it out. Want to use a bike for 3 hours. Even if we return and take a new one that’s fine but can not figure this out! ### 1/5 — Ripoff *2021-10-09* Careful, this is a ripoff scheme. If you do not opt out actively, you have a subscription for crap nobody needs and canceling this is only possible by phone. If this is the only way you can make money, I pity your sad enterprise. ### 1/5 — SCAM! Download the real app *2021-09-16* Tried to use debit card without my permission after downloading ### 1/5 — Scam! *2021-08-28* Don’t download, get the Citi Bike app ### 1/5 — Luis *2021-07-17* Slow app im renta only 1 day changed for all week no good sorry ### 1/5 — Fake citi bike app *2021-06-27* You’d think that you could use this app to help you rent a citi bike in NYC, but you’d be wrong. Instead it leads you to enter your credit card data and then charges you for some entertainment stuff that you’re not interested in. There is a real CitiBike app; don’t be fooled and waste your time and money with this one. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraude!!! *2025-10-07, version 2.5.8* Te hacen inscribirte y te cobran en tu tc creyendo que es un app de bicicletas. El numero que dejan para cancelar no contesta ### 1/5 — Sehr unübersichtlich *2025-09-04* Das Einrichten der App ist sehr kompliziert und der Scan nicht möglich. Es erfolgen ein Weiterleiten zu anderen kostenpflichtigen Apps. Alles kostet Zeit und Geld. ### 1/5 — Terrible, complicated *2023-07-03* Does not work ### 1/5 — Can’t se the balance in my account *2023-04-03* I was charged excessively for the ride since I have a membership ### 1/5 — Bad update not enough information *2023-01-06* Before the app was clear more detailed. It showed how many bikes are available and how many miles can you travel on each e-bike. Now you have to pray that you won’t get stuck on the street with a e-bike that lost it’s charge. If this doesn’t change I’m canceling soon. Maybe I should invest in getting my own e-bike. ### 1/5 — WARNING DONT BUY THIS APP *2022-11-15* This app CHEATS YOU AND ROBS YOU OF MONEY! They make you think it’s a bike app. I didn’t USE a bike through this nor purchase anything and they charged me $175! Does anyone know how to get this money back? Did this happen to anyone else? They need a lawsuit! ### 1/5 — Fraude *2022-10-18, version 2.4.3* Esta aplicación es un fraude ### 1/5 — Citi bike app *2022-10-10* Awful for 1st time riders- no instructions! ### 1/5 — Impossible to scan *2022-07-09* I Possible to scan with this app??! ### 1/5 — App took a huge downgrade *2022-03-17* Terrible app. It used to be great, but now nothing will load without location services (GPS) turned on. You can’t use the map like a map. Will be deleting this app now, because it’s entirely useless. ## Most praised reviews (5 highest-rated) ### 5/5 — Best App to FIND available Bikes and Docks *2022-03-07* This app is a really good app if you want to easily find the closest available bikes or docks available. Previous reviewer‘s were complaining that they could not rent a bike easily from the app. That is not what the app is meant to do. The native Citi Bike app is great for unlocking bikes but not so great for easily finding the closest available open bikes or docks. This app gives you a list by distance making it really easy to find the closest available bikes or docks. Highly recommend! ### 5/5 — Nice *2021-08-04* Easy to use ⚡️⚡️⚡️ ### 5/5 — More bikes *2021-06-10* They need to put more bike stations , one in Canarsie particularly. ASAP ### 2/5 — Spotty service *2023-09-22* Tough to connect to your server and it’s not my phone. ### 2/5 — Awfully bad *2023-07-03* The only reason why it gets two stars is because it lets you see where the bikes are located (which you can also see on google maps). But the app is super slow, needs a lot of data, is not easy for on the go quick checks, you have to wait for it to load, even if you have unlimited data, it still loads slowly. It doesn’t let you unlock bikes or pay through the app, so if the bike station has the main screen damaged, you cannot unlock the bikes from your app instead. You’ll still have to walk to another station because the app doesn’t do much. Also, their Ads are not best in class, so I imagine the way they are adding ads to the app is also probably causing latency and making it slower. You need a better webmaster. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*